We have used this tax service for over 6 years, and every year our taxes were never compleyed until Oct. we overlooked alot of issues with toni because we were frornds, but this year was the last straw. I made sevetal attempts to get her our tax info and nothing ever got done. I finally got ahold of her by phone and told her how dissatisfied I was with her service and said id be at her house at one the next day. She didnt answer her door, so i left and left the rest of taxes in a safe location in front of her and my husband messaged her in regards to this. She then sends me a message to take my business elsewhere after i had left. Shes refused to give me our tax info, and I filed a complaint with corporate. Do not use your his lady. You will be sorry. read more