Annette is the best! We've been using her for a few tax years. She is professional, to the point and patient as we move through our appointment. Always welcoming and I am so comfortable working with her! Highly recommended! read more

400 great google reviews, this Tax season is on the up and up. It's remodeled and all new staff, very impressive on all the improvements. Go give them a call 909-792-3025 read more

Liberty Tax - An open business - Tax Services Near Me - Redlands, California

Ms. Annette is such an amazing tax professional please come and check out the fastest preparation. Liberty Tax Redlands is where it's At!! STILL OPEN!!!! read more

Their follow up service is amazing. If they are wrong or make an error they will be up front and go over backwards to make it right. Very happy with this service at this location and won't be going anywhere else until I retire. So they got my business for the next 6-10 years. Well done guys. Very happy with your professionalism and the friendly Lena's of the staff while doing their best to serve you. read more

Best Tax Service Out In The I.E. Guaranteed they went above and beyond they serve your family refreshments make you feel at home and also help you with any amendment issues you might have!!! Best feeling ever to feel that you are taken cared of the rest of the year!!! Thank you!!! Will be back next year definitely... read more

Completely indebted to Orchid for her services. What a genuinely sweet woman. She truly cares about her customers and wants them to be successful at filing correctly and getting the highest refund possible. She really is extremely knowledgeable about taxes and leaves you feeling confident she was completely correct in her process. She is welcoming and friendly. Took us right away when we had questions about a return we filed with another place that did our taxes. We wish we had come to Orchid. She took time with us and answered all of our questions fully and didn't even charge us for the time. She answered questions the other place could not. She let us come back again and go over W4's that were filled out incorrectly with an employer so that we don't have an issue next tax season. She really went above and beyond at being an advocate for us. We will both be coming to Orchid next season. And I will refer everyone I can to her. Thank you Orchid! read more

Let's see how the process goes she helped me file for 2019 and 20 now I'm just waiting till my return to come

Family member worked here, they stole money from her each check! They lied Everytime and they hesitate and can't even make payments to her properly. She has left the company for years now and the owner(family Santoyo) hasn't even paid her fully and it's been 3 years! They make employees lie and scam through each basic low paying customer! read more

Horrible i got ripped off by derik stone. Only goy 69 dollers back. They told me if i pay 200 up front ill get 400 back. Manegment is now not answer my calls. I even talked to other workers and they told me that was not right. read more

0 star. this liberty tax branch is scamming people My boys went there to do their taxes for the first time in their life, and Derek the manager of this stinking place charged the maximum he could that's a shame!! I'm going to report them to the better business bureau. read more

DO NOT COME HERE !!!! THIS is so sad that hard working people are getting taken advantage like this been coming here for 3 years I met the Owner Jessica when she first opened was so nice loved this place and I would have stayed there because I trusted her the well three years later 2017 I also got the 400 bill never even new because Rodney asked if I wanted it taken out of my return and never received tax paperwork .Well fast foreword to this year I went in and explained I needed a copy and explained to derik what I was trying to be charged last year that Rodney. never explained the price he said that was maybe a mistake he said he fills so bad he even went so far as saying "i feel like crying that you where done like that " at that point I felt safe maybe I can trust him . So we started my taxes after he reassured me he would not ever do that 10 minutes in a women walked in and was asking for the owner Jessica that she spoke to her about her daughter that was charged $331+ for a $400 dollar return well her daughter was only going to get $69 after I heard the customer upset and that she asked Derek why he charged her that because yes he is the one who did that return I listen gathered my stuff and told him Wow just what i went threw he said "Oh shit" STAY AWAY IF YOUR LOW INCOME GO LOOK UP University of Redlands I WENT TO H&R BLOCK felt safe and I trusted them very professional. To bad greed took over read more

This place is an absolute joke!! They first filed my taxes using an incorrect social number which delayed my return and I had to go back down there to fix it. And I've been waiting 2 months to pick up my check. Every time I go to pick it up the office is closed and they don't answer their phone, I even had an appointment with the lady and she never showed up! Never had so much trouble getting my taxes done in my life!!!! read more

DO NOT GO HERE!!! They will rip you off. Went in to do a simple return with only one deduction out of the norm and was charged $437!!! When I called before I came in I was told it would be $75. At the end of Rodney doing my return he put the amount on a calculator and showed me. I asked for a copy of the return and he said it wouldn't be ready that day. When I went in a couple days later to get my copy I realized I had been charged $437 !!!! My income for the year was only 11k..... I called to ask if this was a mistake and he said no. I asked why he never disclosed the amount and he said because I didn't ask. I never signed or agreed to pay this. That is an absurd amount for no itemizations and one deduction. I told Rodney that I believe he didn't disclose that to me on purpose and he said that's not true why would I do that and I replied " because you knew I would never pay that amount for this kind of return ". He said that I can " do whatever I need to do ". They will be getting a complaint with consumer affairs and the better business bureau !!! Oh and one more thing ..... I was offered a CORONA to drink while it was being prepared. I declined and too a soda but it seems like they didn't mind getting you buzzed so you wouldn't notice how much they charged. read more

Worst tax place ever they over charge everyone 200-300 bucks then they take the price down to 150ish they try n get a ridiculous amount of money just to file ur w-2 then u say no and they take the price down to the 100s but they try that strechy stuff to see if u will pay it and they always lie way too much they give u coupons that say in I quote " send a friend to liberty and get $50 " I did It twice and both times they wiggle and lie their way out of it so they dont have to pay the $50 they say u have to refer a new customer to get it but on the coupon it doesnt say that any where at all!! Which that is flase advertisment save urself time and money and go to jackson hewitt or turbo tax where they dont try and bend u over and lie to u now stop WORST TAX PLACE EVER STAY AWAY IM WARNING YOU NOW !!!! read more