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Liberty Tax

5.0 (3 reviews)
Closed • Closed
Updated 3 weeks ago

Services - Liberty Tax

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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2 years ago

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H&R Block

H&R Block

(2 reviews)

I've been going to this location for so many years I can't even remember how long. Anyway, each…read morebefore leaving they want to set you up for the following Year appointment. And as always I agree with appointment. Ok so why this year I spoke with 2 different people about the same and received several emails and text messages about the appointment. Only to change my weekly plans to go to this appointment. Get to the office and be told oh your tax rep is gone for the day. And I've just wasting my time and gas driving out of my way. I have confirmation about my appointment. Yet NO ONE from that office couldn't contact me earlier and say we have rescheduled your appointment. I got absolutely nothing, but a idiot yes, I said it an idiot receptionist. I told her I had my appointment for that time because of my work schedule. So why is she suggesting oh what about 1 o'clock nope I'm at work and there's absolutely no way I could make it there even if I took an extended lunch. There's a reason for an set appointment. I wouldn't recommend this location and not even sure if I'll return next year. Cause they were in the WRONG and they never made it right. How many other customers have they did this too. Makes me wonder if they can't schedule appointments correctly are they doing their tax preparation correctly. Customer Service at it's finest NOT!

I've used H&R several years now, but this location really turned me off it. While the employee…read morehelping us was friendly, he seemed much more devious in his approach to helping us out and making money off of our filing. Sure, its a business and they have to make a profit, etc. etc. but I'd have appreciated a little more openness throughout the process with less private assumptions that we'd want every costly options. Professional employee, but without getting our permission he went far above what we needed and left us stunned at the end with the bill.

Liberty Tax - taxservices - Updated May 2026

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