November 24th @ 6:00pm I just spoke with Joy at Wanessa…read moreInsurance. She was very professional and friendly. She genuinely seemed concerned about the issue at had. I just want to give Joy a shout out

If I could give 0 stars I would!!! I've been a customer for our auto ins for years, I had left them…read morein the early 2000's and came back in 2022, they are a bit pricey but I was ok with that since they offer the higher limits. Whelp the most awful Thing happened 12/17/25, I was in a horrible accident & my truck was totaled! I gave Wawanesa grace since it was coming up on the Christmas holiday but once 2 weeks passed and no response from adjusters I started to worry as the rental coverage is only for 30 days & I had no vehicle that was being repaired! Well my Worst nightmare came true! The total loss adjuster assigned to us was dragging her feet, never contacted my finance company even though she lied to me on several occasions that she had!! I she had told me over the phone on a Thursday that I would have a check the following Monday & that day came & was gone & it took another 10 days to actually get our funds due us to go replace my vehicle! I would call my finance company daily to see if they've given the payoff to my Ins company & for 2 weeks was told they have not been contacted!! Of course my rental ran out, Wawanesa refused to extend even though THEIR incompetent adjuster didn't follow thru & I literally was doing all the leg work to get my payout to purchase a new vehicle! I ended up paying out of pocket a total of 10 days at $50 a day, thank goodness the rental provider extended the rate to me or I'd be out more money due to Wawanesa's failure to do their job! As of today our loan check to our finance company has still not been recd, it's been since 01/24. So not only did Wawanesa force me to incur over $500 in charges for a rental, my credit is also taking a hit !! I am so disappointed & have left msg for managers with no return call or explanation! I am shocked at Wawanesa & so upset that we pay our ins policy, mind you it's not cheap in CA & with the way things are in the world with ins right now & then to be treated with such arrogance as if we are asking for a favor!! If I could take my business elsewhere right now I would but again the state of our ins premiums in CA it's not easy to move to another ins provider with the same coverages. I feel stuck & not happy at all! I would never recommend Wawanesa ever again!! Wawanesa do better, train your total loss adjusters to have better customer service skills & to return calls to customers & to do THEIR jobs!!! I don't know how many days I spent on the phone leaving msgs, calling my finance company, calling the adjuster back to be lied to & in the end what I was trying to prevent, happened!! Do not go with Wawanesa!! Btw I was not at fault & had major neck, back & arm Injuries all the while dealing with MD appts, therapy, PTSD from The accident & hiring an attorney due to the other party (at fault) not having enough coverage to pay off my vehicle & then I had to deal with the stress Wawanesa caused me. I was literally in tears daily trying to contact anyone at Wawanesa to help us!! I am thankful to be alive, but not thankful for the stress caused by my own insurance!! Go elsewhere!! Not worth the headache they cause their own insured!

I was referred to Snapp & Associates by a friend who works with them for his business needs. I…read moreneeded basic liability and E&O insurance for a small business. Genevieve reached out to me soon after submitting an inquiry form on their website. She was quick to find me quotes and to recommend the option she thought was best for me. This was my first time buying this type of insurance so I really appreciated her taking the time to explain everything to me. I was able to get a policy the same day we spoke. I highly recommend Snapp & Associates for your insurance needs. They are thorough, authentic, and provide great customer service!

I've been with Snapp for 25 years. In the last 5 years, my homeowners insurance has increased 54%…read moreand they've never suggested they shop a new insurer for me. They consistently push through renewals with existing vendor at the last minute. Interactions with staff are generally unpleasant and I feel stuck with my choices. I have no idea why i haven't shopped insurance brokers, but obviously it's time.

Awesome service from Wendy and her agency!! My wife and I were very pleased switching to her agency…read moreand she saved us money!! Would recommend to anyone and everyone thanks Wendy !!

Wendy has provided me with solid service for over 8 years. She is kind and responsive.read more

My most recent experience with insurance quote from Yolanda was horrible. She was pretty…read morecondescending and made me feel as if Geico didn't even want my business. Had Geico for awhile. They have been getting worse and worse over the years so I moved my 7 cars and 3 houses from insuring with them to USAA. I had just about maxed out all the coverage on my vehicles and was giving Geico over $10,000 a year. I won't be referring them to anybody until things change with the company and they start helping out military members like myself again. TOO EXPENSIVE, BAD CUSTOMER SERVICE!

This company is absolute garbage. I got into a car accident while pregnant and because the girl was…read morea higher paying member, also basically a young 20 something year old whose parents for actually the ones paying an advising for everything, they were debating on whether or not to cover me because she literally pulled out in front of me in an area where informatives were sketchy as to what the mile per hour was which I was doing severely under, and we were both going uphill with our mirrors blocked because of the sunlight.. had I not caught her while she was going against advice to not tell her car and had she not literally told me verbatim that this was her third accident and she knew it was her fault.. they wouldn't have covered me. And then a week later my husband got nailed by a drunk driver and they would not cover him leaving us thousands and thousands of dollars in debt, because he had his Uber app active. No one had told us that we couldn't have the apps active we were under the impression that they had to just be in use like a passenger in our car. Also on two occasions while reporting this we caught the Geico representative in lies.

Steve has helped me multiple times now & he is great! I can always count on him to help me its…read morefantastic! Hes nice, timely & just easy to reach! Thanks Steve!! 1 (858) 565-6695

Steve is awesome! So helpful and attentive! Highly recommend! He answered any and all questions I…read morehad.

After our previous home insurance refused to renew our policy for unknown reasons, we turned to…read moreRichard Turner's agency and we are so happy we did. Jackie has been amazing and so helpful. She's very reliable and always gives great advices. Thank you, Jackie!

I have been using Jackie at Richard Turners agency in San Diego for years. She is thorough, smart…read moreand helpful. She is always there to explain coverage options or anything else you might need. She was truly there when I needed her for something besides a quote and is helping me through a difficult time. I cannot say enough kind words about her. I highly recommend her for all your insurance needs.

I've been getting my home, auto, umbrella, and earthquake insurance through Pat Moore for over 15…read moreyears. I wouldn't trust anyone else. The customer service, whether dealing directly with Pat or anyone in his office, is absolutely the best of the best. I've had to make a couple claims and Pat handled them so quickly and perfectly. I almost didn't have to do anything to get them taken care of. Pat also continues to keep in touch to do policy reviews to see where we can save money, or to make sure we have the correct coverage. He is honest and direct and I always appreciate the personal approach he takes to making sure we get what we need and want. When I was a Realtor I also referred clients to Pat. They were all exceptionally happy with Pat and his team. I can't imagine any other insurance agent or company that I trust more. I recommend them 100%.

Let me tell you what great insurance looks like. Feels like. Acts like…read more Friday, April 7, 2017. I totaled my baby. My 2004 Pontiac Grand Prix with the heated leather seats, dual exhaust, high gloss metallic charcoal gray paint job that shinned even when covered with dust and seagull poop and an engine that at 167,000 miles, still got 37 mph highway and purred like a kitten. I had been driving, pampering and loving this car since 2009. Totally my fault as I rear-ended a young kid on the 5 North in stop and go traffic. I freaked. At 52 years old, this was my first car accident. Even though I could not have been going more than 15 mph it sounded like I had slammed into a brick wall going 100 mph. What your mind does to you even in the smallest of collisions is something else. I still remember watching in slow motion as my hood bent up and I thought it was gonna come through my windshield. After checking to make everyone was okay, I immediately called Pat's office. I mean, panicked, I did not know what else to do. Do I call the police? How do I get or give insurance information? Again, in a panic, all good sense left me. There is no class for this stuff. Yeny answered the phone and immediately heard my panic. She asked if I had done this or that. Poor thing, She got an ear full. I didn't know what this or that was or that it needed to be done. I let her know that whatever happened next, it would be because she told me to do it because I had nothing. I don't know how she calmed me down enough to hear her instructions, but she did. She bypassed all that "write stuff down" bullshit because she must have known that I wouldn't have been able to find a ink pen if I had hit an ink pen truck and merchandise was all over the hood of my car. She told me to take my phone and take pictures of the cars, the driver, his ID, his insurance. That's it. She told me that she would take care of the rest. I still have no clue of what the rest is. I don't need to. Pat told me that that is he and Yeny's job. All of the stuff that was included with my policy? I couldn't hear any of that. Was I covered for all that just happened? Of course I was. Pat Moore had previously sat down with me and made sure of that. But at the moment, none of that mattered. There was a young Latino man and his girlfriend, my God they couldn't have been more than 20, who did nothing wrong but drive in front of me who needed my help getting their rear bumper back onto their car so that they could drive safely. No tow trucks were needed and there were no injuries. Thank God. But in the moment, when I had no clue of what to do next, it was my insurance agent and his office who came through and got me through a very awful time in my life. I can't imagine what I would have done if a recording had answered the phone and directed me to press numbers to get to where I did not know I needed to go. Today, my car has been totaled and the insurance pay out is actually more than I expected. Along with loss of use, who ever heard of that before? I have more than enough to make a sizeable down payment on a pretty new vehicle with pretty low monthly payments. I even have enough to buy a car outright, but I think I want to get a newer lower mileage vehicle that I will get another 9 years out of.

I was referred to Allstar United through one of my friends several years back. Mo and his team have…read morebeen great taking care of my family and friends. Anytime anyone needs insurance, Allstar United is our first go to. Mo has been great at finding coverage when other insurance companies are not able to. His rates are more than reasonable, and he goes over all the coverage details letting us know what to keep and what is not necessary. He doesn't try to upsell us which is very important. When you find good business people like Mo and his team at Allstar United, you stick with them. Do yourself a favor and give them a call, u will not be disappointed. Thank you Mo, and the team at Allstar United, you have a loyal customer for life

Sairas was the gentleman's name that helped me. From start to finish he went above & beyond what…read moreanyone could ever expect from a insurance agent. At one point we almost hung up without getting me insured directly cause I didn't think I could afford it but not only did he figure out how to get me insured with sr22 and the rest of my mess driving info he did it with a price that nobody could match thank you.

You know what crow taste like? Well, let me tell all of you in Yelp-land because this is a personal…read morefirst. Sometimes the reviews don't seem to make an impact. Boy, was I wrong - reviews do make a difference. Although I was left a-hanging during a crisis where a city water main burst - releasing water of Biblical proportions into my hovel. I was stuck (picture me shaking a fist at the sky) and screaming for help. It seems that my call for help wasn't really unanswered - it just never got to Deryk - the intended party. Because we all work with people that don't escalate things at work and then we wonder how things got to a certain state due to a 'Loss in Translation' So this totally reaffirms the Power of Yelp and reviews....and eating some crow. Deryk actually showed up in person at my house. Then he called the Calvary. As soon as he left - BLAM - I was getting phone calls from everyone (claim adjusters & remediation professionals). Mere minutes after he left!!! Showing to me that Deryk truly cares about customer service. The personal visit was unexpected-and kinda rough- because well - it was a pretty darn rippin' review by any standard. Deryk gets the 4 stars because of the situation - he could have just ignored the rant and let State Farm handle it. But he actually entered the Lion's den - he truly cares about his customers and his business. I portrayed him like my last boss - and he's no where near that...condition. And as a result of that need to correct a wrong - Deryk is making that lion eat bird now. And so I pose this question to you: How many of your insurance agents would walk into a room after getting torn like that? I was wrong - Deryk is a pretty stand up guy. Just amazing how fast the calls came rolling in after he left. Just amazing.

0 stars. do not recommend. does not respond to emails or calls…read more not even in the office. fired!!!!!!

great customer service . edgar very good agent And very…read morefriendly Always welcoming and very polite

Edgar was the best not only did he assist me on getting insurance but he also prescribed me so…read moremedicinal energy vitamins. He explained how much to consume and also made me feel Like a champ! After couple (bumps) Gracias Champ!!!