Now, I know must people don't love their insurance company, and in fact it's probably weird that I do, but I've never had a problem with Liberty. I have never had too many problems automotive-ly, but I was in a fairly bad accident last Thanksgiving involving a Mack truck and no fault of my own.. [Check out my Stadium Auto Body in Brighton, MA review for more details] but whenever I've needed anything from them, they have been incredibly helpful. My sister is another story. About every two years, my sister gets into an accident, more often than not resulting in a totaled car. Believe it or not, these accidents are not her fault - like the time the Kansas City Royals bus (picking them up to go to the airport) went down a too narrow street and ran over the drivers side of her car... No lie! (The lie was the bus driver trying to say he didn't notice his car going up and over my sister's car!) Liberty Mutual has always quickly gotten her car fixed or given her a check for the amount and never raised her premiums. I definitely recommend it. read more

I am so happy that I am able to work with a hard working group at Liberty Mutual in Hingham! I hated my last insurance company Commerce! I would cry over it. So I went looking last year for a new insurance company and Rita Daddio contacted me immediately. I did sign up for free quotes from different companies and she was the first! Her heart and mind is in her work and it showed by saving $75 a month less for me! Now this year I contacted her and with 10min she emailed me back how I saved more Money! I will recommend Liberty Mutual to everyone and anyone. This group of people in Hingham really care especially Rita. So if you decide to get a quote ask for Rita Daddio! Thank you of your help and consideration! read more

I was buying a multi family in Quincy and I shopped around for a while. My realtor recommended calling Rita Daddio at Liberty Mutual and she was amazing. Rita knows what she is talking about and is an absolute pleasure to work with. She is easy to get in touch with (unlike many other agents I had called previously), she always takes my calls or calls me back, and goes over all the options. Liberty Mutual is a reputable company. I ended up switching my car insurance after working with Rita because they have some subaru special for people that drive subarus, which I never would have known about. I had to get a couple papers for my insurance as follow up to the sale of my property and Rita was on top of everything. Every time I needed something she was happy to help. I have recommended my friend use her and he said the same thing. A great insurance agent to work with! Oh and most importantly I got a really inexpensive rate in comparison to the same coverage I was getting elsewhere. If you are debating going with a different company I suggest calling Liberty Mutual first and asking for Rita. She does a first rate job and this is a company with great prices for policies. read more

I have been Insured with Liberty Mutual for Over 10 Years, Currently with Home, 2-cars, and had 1 Motorcycle insured, Sold it before this season, But will be adding a New bike next spring. My Gripe is this, I was Hit and Run by someone at about 3am on the Highway, it was kind of like a bad dream, there were no other cars around and only a couple passed by after the accident, but Never stopped, Including the person who Side swiped me twice, and when I slowed down, they clipped My front bumper sending me into a spin on a fairly moist road at that time of morning, I was spun from the middle lane where I was driving, off of the Guardrail on the Left, spinning un-avoidably towards the right Guard Rail, where I came to My Final Resting Place, and than the Airbag Decided To Deploy. I had the car towed to my home, where their Appraiser came out and Immediately deemed the car Totaled, and did give me a fair market value check for the car, BUT I Was Not Informed That According To Their Commercial, That They Would Buy Me a Car 1 Model Year Newer, With 15 Thousand Less Miles. Now My 2008 Nissan Altima only had 45K Miles on it, With $1K worth of Brand New Goodyear Tires, and $2,800 worth of Shocks, Struts and Replacement of All Defective T.P.M.S Censors. The people at Liberty Mutual told me that they were giving me a check for X amount of Money and they were taking My Car, and if I wanted to keep the car, they would deduct a little over a third of what they offered, So they sent a tow company to come a pick up the car, giving me 24 hours to clean the car out. At No Time Did They EVER State To Me That They Would or Even Could Offer to Replace My Car. I Loved My Altima, and Would have taken a Replacement Car in a Second, Especially if they could have found me a year newer, which would Have Been a 2009, and 15K Less Miles, which would have been about 30K Miles. I Believe if They are going to Advertise that this Replacement Car is something that they offer, Than During the Time When They Totaled Out My Car, They Should Have At Least Told Me That Was An Option, and Lay All My Options Out For Me To Decide The Best Course Of Action. Don't Advertise Something, If You Aren't Going To Let Your Customers Know That It's An Option, Espescially When You Have Made Thousands Of Dollars Off That Customer With Multiple Policies and They Have NEVER ONCE Been Late With a Payment. I am Left with a bit of a dirty taste in my mouth after this experience With Liberty Mutual as a Company, and Our Branch on Derby Street in Hingham, Ma Which is where we go to deal directly with them. read more

I had a good first experience with Liberty Mutual. GLAD that I called Liberty Mutual in Hingham, MA. Received my quote fairly quicker than I expected and they helped saved me more than a thousand! every year (seriously) compared to my old auto insurance. read more

pay too much for car insurance, I still want to see the paper that says, stated by law, why I have to pay so much for insurance,