Amy Owens is a stand out insurance agancy. Always friendly and convenient. She makes auto and home…read moreinsurance very easy. I recommend and stand by this insurance agency.

Amy Owens has to be the most "chill" insurance agent I have ever met. Few things seem to bother her…read moreas she is truly "the calm during the storm." We have worked with Amy on many occasions on disaster claims and despite the occasional mess that disaster recovery entails, we have always worked through it in a professional and friendly manner. Kelsea, her office manager is simply a joy to be around and always has a huge smile. We love working with these bright and energetic people!

I have nothing but positive things to say about Paul Driggs. He has always taken care of me and…read moreworked his hardest to get me the best rates available. He is an extremely nice man and took the time to get to know me on a personal basis. He always asks me how I'm doing when I talk to him. I don't see myself getting insurance from anyone but him cause he goes above and beyond to do his job and please me as a customer.

I've been getting my car insurance from Pugmire Insurance since 1998 and their customer service has…read morealways been great. I remember that my policy at Pugmire was around $200 cheaper than it was with my previous insurance provider for 6 months of car insurance, so I've stuck with them ever since. 3 of my co-workers have also switched to Pugmire because it was cheaper. My agent there is Nick and he's great, ask for him!

I've been going through Pugmire insurance for about 5 years now, and they've always been great…read more Unfortunately I just moved to California so I had to cancel my insurance with them. Nick was my agent, and he was always very helpful in finding the lowest rates for me. He was also always, very personable and friendly every time I spoke with him. I'm definitely going to miss having insurance with them. Some of the best customer service I have ever experienced for sure. Definitely go through them if you're having a hard time finding good rates!

I had LA Bowen Insurance for 17 years and bought a new car and found a much better rate. I…read morecancelled my insurance with my agent two weeks after the policy started. All billing for the past 17 years went through my credit card. I owed then $122.00 for those 2 weeks and they submitted the debt to a collection agency! First of all, they should have charged my card that has been on file - or pick up the phone or email me. My agent did not have the courtesy to do any of these things so now I'm dealing with a collection agency.

To whom it may concern,…read more When I asked Mr. Murphy to lower my cost temporarily I had been in the hospital 3 times. My bank accidently put a pay stop on my payments to my HOA. This happend in Jan 2019 and again in March even after I took a letter in to ask them to lift the stop payment. I incurred late fees, hospital, prescriptions, and bounced checks, and loan fees because of this mistake. Before I knew it was the banks fault I called Mr. Murphy and his assistant asking them to reduce my policy costs temporarily until. Not only did Mr. Murphy fail to follow through he should have just transferred me to his assistant because she ended up helping me. I found out at Midnight after driving for 2 months without insurance that my policy had been dropped. I had an agent do this to me before. If there is a issue with my policy and I have an agent, do they get paid just for writing my policy or should they also contact me if there is in fact a problem. I emailed Mr. Murphy who has at this time not called back. Had this gone two more weeks I would not have been able to afford insurance because of Utah's 90 day law and I am paying more in policy cost and I am sure it will also affect my credit. Since this was not my fault and I went with an agent and talked to him about expected support and that is why I didn't just buy insurance online. I hope you will take action and contact me and the insurance company so I can work this out and get the debt collections which would not have happend had I known I would have paid right away! At this time I am not even sure if I still have homeowners insurance or if that was dropped without my knowledge to. An agent is the go between and companies will not even work with you unless you go through your agent. Where has mine been more than once? Upset customer; Amie C. Villiard

David Rawlings has been my agent for the last 3 years I've lived in Utah. He's a great agent that…read moreis a straight shooter. When I call him, he talks to me like we've been lifelong friends . He remembers everything about you and your policies and doesn't have to look anything up. With him as an agent, you are not just a number or a customer. Thanks Dave !

Zach is an outstanding insurance rep. Zach has helped me multiple times through car accidents and…read moreother difficult decisions. I am always impressed with Zach's demeanor and his sound advice.

Very professional agent. He gave me a great quote for home and auto that was at a lower price…read morecompared to other ones I had received. Highly recommend and will continue using.

This is the WORST State Farm agent and team I have ever worked with. I have been with State Farm…read morefor almost 30 years, and due to the passing of our regular agent, we were transferred to this office!! I am actively looking to find someone else who is responsive to our calls and cares about their clients. Just remember, we, the customers, keep you in business, not the other way around!

Give them a call, I did and was glad that I did, I always thought that State Farm was too…read moreexpensive, but was I wrong, they were able to insure my four cars a trailer and my house and give me more coverage, saving me $142 a month on my cars and $300 a year on my home, Stacy and Jill are very knowledgeable, Great people to work with and I spoke with Jodi once on the phone but her team handled me just fine everything right

I would (and do) recommend Bryan Larsen, and his office to everyone! I've worked with Kathy for…read moreyears, and she is fantastic! Any time I call I get immediate assistance with whatever I need. If, on the rare occasion I get voicemail when I call, I always get a call back within minutes. Everyone who works there is knowledgeable, and have gone out of their way to look for ways to help me save money. They present me with options, and educate me on terms, potential outcomes, and any pros/cons to consider. A few years ago we had two significant homeowners insurance claims. The response was fast, and hassle free. It could not have gone any smoother on their end. It was by far the easiest part of that whole ordeal. Several family members use Bryan's agency, and we are all extremely satisfied with their service, and sincerity.

If I could rate this agent less than 1 star, I absolutely would. In Feb. 2015 I was relocated to…read moreUtah from Indiana for work. Since my husband was wrapping things up in Indiana, we moved our State Farm policy over as needed. First was Renters Insurance. I initially worked with a woman named Kathleen who transferred me to a young lady name Mary. The renters policy was set up but never sent to my Landlord as requested so I was charged from State Farm AND from the Apartment Complex for renters insurance. After about an hours worth of phone calls, this was rectified. My husband brought my vehicle out in March. We tried to add that to the policy or get the existing SF policy transferred to UT. Because we were splitting one car off of our IN policy until my husband was able to move out to Utah (after selling our homes), Bryan Larsen wanted to charge us 80% MORE for car insurance. We left my car insured in IN along with my husbands as we could not afford this. In September my husband moved out to Utah and we switched the entire policy over. I expected possibly a slight increase in price but Bryan Larsen increased our prices by approximately 60%. After several hours and phone calls back & forth with Mary, we finally got the price where it should be. Bryan Larsen's agency refused to honor my husbands grandfathered in ten year, accident free discount which is significant. After tons of back and forth, they would only acknowledge it for my husbands car even though he's a driver on BOTH vehicles. This of course required several more phone calls and a hours of back and forth. Finally this was all straightened out. In Oct 2015, I refinanced one of our vehicles through a Local (to Utah) credit union. I immediately sent Mary the documents so she could update the lien holder. I found out in April 2016 she never did this. The way I found out was because the Credit Union drafted my car payment for $200 to cover CPI insurance for the Months State Farm couldn't verify coverage. It took over a dozen phone calls by BOTH my husband and me, three re-submissions of the same documents and several hours to get this straightened out. The 1st submission of the documents weren't signed by the agent. The 2nd submission said our coverage began March 28th 2016 when is started in Feb. 2015 and the 3rd set didn't even have the Credit Union as the Lien Holder. We decided to move to another agent who handled the move. We heard nothing at all from Bryan Larsen or his staff. No apologies for the 14 months of non-stop headaches with them. No 'can we try and salvage your business'.....nothing. I'm appalled. We wouldn't have stayed with them regardless, but the courtesy of a VERY WELL DESERVED phone call would have at least resulted in a good review of their agency. I would at all costs avoid this agency.