She has been taking care of my small business insurance needs over many years and amount of support…read moreI've had from her is unmeasurable. Highly recommend !

For the first year of car insurance they gave me pretty good price, but when it came to 2nd year…read moreprice got too hight and Alla promised to make a search and switch me to a different one. One week passed, another, I tried to call and every time she was busy or out of town. I have no idea what was the issue but the service was sooo unprofessional and at the end like in a month when I got pissed off she said: just find another co, we are no longer willing to serve you. I was like: are you serious????? Such a waste of time. She just made me wait to get her commision which comes in a month, and then she didn't care nomore. Terrible experience. P.S.: in response to your comment: That could have be done in a few days, it doesn't take a month to do your job. And please don't pretend to be nice as of you didn't hang up on me on the phone saying I should find another company on my own.

Once you're an existing customer, it is impossible to get anyone to respond. I've spent four months…read moretrying to get a basic modification of my home policy. Still waiting on paperwork and a refund that was due to me three months ago. I've followed up with no response. They take your money and then don't answer your emails.

I would give them no stars if I could. They are friendly but completely incompetent…read more I moved from another state in August so I just needed the policy transfer to NJ, they have created such a mess trying to do this that not even the central State Farm people can figure out what they have done. We had State Farm for over 20 years , nothing like this ever happened (and we lived in 5 different states). We are ready to change companies

Avoid! I was in the process of moving from Allstate to State Farm. I paid in full for both auto and…read morehomeowner's with State Farm--about $4000. I got an email about signing my documents, but the link was not working. Then I got an email saying the link was expired, and to contact Jewelz Santiago to discuss next steps. So I did. I emailed/left messages for her, Ms. Alison Gore, and Ms. Darlene Ramirez, every other day for *9 days straight* trying to figure it out. No answer to the first 2-3 tries, then after a week someone replied by sending me the link to the Steer Clear app, which has nothing to do with anything. Meanwhile, I have absolutely no idea if my insurance is even valid, or if we are driving 3 cars uninsured because I hadn't signed. I finally emailed, you had better cancel this and I will go back to Allstate because this is unsafe. That finally got Ms. Gore to call me, where she was beyond rude and supercilious, refused to let me say one single word, kept telling me it wasn't her fault/passing the buck. I had questions, but I was not allowed to ask them as every time I started talking she did that kindergarten "nah nah nah I don't have to listen to you" think (literally, not metaphorically) then hung up on me. I canceled and thank God my Allstate coverage is still in place. I'm sure State Farm might be great, but a trio of staff who can't be bothered to tell you how to sign the policy you paid for, for 9 days? Topped off with someone who literally will not let you say a word or ask a question on a call but just berates you for expecting replies? Nope. Allstate might not be great, but my broker there absolutely is, so I'll stick with that. Use this office at your own risk--they will find you deals but if anything goes wrong at any point with your policy, expect to be ignored and then berated. Their job is to get your money, not to service your policy in any way.

very professional , friendly, polite and respectful. Answered all my questions and found the best…read morerate for my car and life insurance So happy with the service Thank you

I had an immediate insurance need and called Bergen at 5 minutes to closing time - Vivian could not…read morehave been more helpful. She was eager to help me and was so nice to work with. I highly recommend Bergen Insurance Group

Definitely use Vincent, he gets the job done! Needed to change my policy and quick. He answered…read moreall my questions and made the entire process painless and easy!

Great customer service. We have many different insurance needs in our life and they have given us…read moregreat coverage and ensured our protection is always 1 step ahead. They take the time to explain the what and why's to a policy and what choices would fit our needs. The rates that the aquire are competitive and in a lot of cases lower.

Great Agency, they helped me save a lot on my car insurance!read more

If you are not familiar with this company, I suggest you get acquainted! Words cannot express how…read moregrateful I am for this insurance company! Very competent, professional, friendly and compassionate! Not to mention hard working! Thank you Veronica and your amazing team!

I don't recommend this Vereonicas Insurance agency; how is it possible that it's been two months…read moresince I canceled the insurance with them, and until now, I can't get my reimbursement? How is this possible? Then I contacted the other company, and they told me that Veronica's agency did not report anything; what is this? Was this a joke? This Veronicas Insurance is not serious, does not care about the customer, and needs to be more professional; I want my money back and nothing else. The same situation happened to me when I recently got the insurance, and they never sent me the ID cards for two months and nothing.

While I wasn't able to purchase a policy through Muller this time, the research and care provided…read moreby Helen will definitely make me a future customer. She expertly navigated the tricky situation I presented her, exploring all options for me, and generally went above and beyond for a potential customer. Thank you, Helen! Muller! Give her a raise!

I looked on Yelp. Found a 4star Muller Insurance. Emailed website. Received reply from agent Rosa…read moreFlores at R John Muller LLC, Hobken NJ. Needed auto insurance in a move to NJ from CA. Rosa Flores was on point, professional, and good with replying timely on coverages. Knowledgeable on options for coverages. Provided discount options on quote. We binded our insurance today. If you want good service and value do business here.

Joe Grato was an absolute (Ameri)DREAM to work with throughout the home buying process! He is…read moreaccessible 24/7 (I truly don't think the guy sleeps) and responds within minutes of reaching out. As first time home buyers, my husband and I weren't sure how the process worked, but Joe made it incredibly easy to understand and even took the time to break each step down for us. We also took advantage of the VA loan which Joe knew inside and out. All in all, he is extremely reliable and knowledgeable, and will work his absolute hardest for you. You can be assured that Joe will handle the purchase of your home as if it was his own and get you the best deal out there.

Absolutely loved my experience using Genaro and the American dream team. After many years of…read moredreaming of coming a home owner, my dreams finally came true. Genaro was always one call away to provide the best service and education on what are options were. We learned a lot along the way and we can't be more grateful. My family and I have the house of our dreams and it's all thanks to Genaro who was always by our side step by step. We would definitely use American dream again in the future if we buy another home. Deborah and Genaro I am for ever thankful for all you did.