Been a customer for almost 8 years now. Never even thought…read moreabout switching. Have been offered lower rates several times by other brokers but I wouldn't risk switching a few dollars saving for an amazing customer service i have been getting for almost 8 years straight. Every time I bought or sold a car, added or removed drivers, if not on the same day (I usually call right before closing) the following day I would have everything updated and emailed back to me. Highly recommended!

The absolute worst. Do not bring your business here. They are incredibly rude and called my son a…read moreterrible derogatory name.

had to call 3 times to get through as they were not picking…read moreup. guy on end of phone sounded hurried and semi confused or distracted. he was not going to give me a quote but pass onto someone else who works from home. she didnt call im moving on im not chasing these guys to give them my business.

It's been over 3 years since I've been working with Jack, and I must say, he is incredible. Speedy,…read moreattentive, great pricing and gets the job done. I recommend him 100% A huge plus is that we do everything over email. It saves me a lot of time and I am able to multitask. He can also hop on the phone though if you prefer that system better.

I thought I walked into a someone's living room at first as there was someone seated dressed like…read morethey just woke up and came to work in their pajamas. I was asked to leave by simply asking questions regarding the policy. It looked like the worker either ate a burrito for lunch and had the runs the way she was rushing me or on a good one with the speed at which she was talking. At no point did this person listen or even let me speak one entire sentence. After the unbelievable bad service I called Allstate Corporate and reported the franchise. The next Allstate office I went to told me 50% of their customers come from this place after receiving bad service.

Horrible. There service is just ok. Overly priced. I'm a great driver with nothing on my record…read moreyet they are always increasing my insurance. They always blame it on taxes. Most recently I went from paying approximately $145 a month to $196. I supply them with what they ask for and they never even respond back to me. I'm currently finding a new insurance agency. Please do not waste your time here. Not worth it. Too much headache. P.s : Beware if you give this place a bad review they will retaliate!

Recently I was looking for home insurance and a friend told me about Tower Insurance in Culver City…read moreCA. I spoke to Tonie Kirskey/Agent and was so delighted at her expertise in taking care of every detail and questions I had. She completed all my policy details. I can't say enough about how gracious and knowledgeable Tonie Kirskey is! I highly recommend her for all your insurance services! Thank you Tonie Kirskey!

Tower Insurance is simply the best. I have been a client for years and the service and attention to…read moredetail has been first rate since the very beginning. To Tonie and all of the wonderful employees that make Tower great, thanks for everything. Highly recommend for all of your car home and renters insurance needs. They rock!!

Miles has been my go to insurance man for almost 2 years now and I'm so grateful for it! He has…read morealways helped me find the best and most affordable insurance for both of my cars. He's always in reach when I need him. He answers any and all of my questions and treats me with the the utmost respect. He has gone above and beyond to provide exceptional quality service. He always gives me 100% of his undivided attention. If you want the best possible insurance and 100% positive customer service then definitely call BMP and ask for miles.

Do Not Use this Company!!!!! They are Thieves!!!! Was a loyal customer for 5 years and I did a…read morevehicle swap on my policy for $165. My wife and I decided to put all our cars under 1 insurance. Glad it's not through this company that's for sure. They are thieves. I called back to be reimbursed for that the Vehicle swap on a policy I was no longer using and they said sorry that was a week ago so we can't reimbursed that charge! So they basically made a change for $165 in a policy that doesn't exist and won't pay me back. They Steal your Money!!!!

I had to switch to California Fair Plan. I liked thatbthis was a small organization, at least…read moreenough that I had a direct number to call and check the status of my application. But that's where it ended. I called back weekly for four weeks and I was assure that somebody would call me back, but it never happened. Maybe they just couldn't get coverage for me, but it would've been nice if they had let me know.

Service is awful. I do not feel valued. It just keeps saying you are next, you are next and nothing.read more

Luis has been nothing short of spectacular for us. We recently purchased a rental property and it…read morehas been difficult to get coverage in CA due to all the fire zones. After attempting to work with a couple other agents, Luis seemed to recommend the most appropriate coverage and comprehensive policies. We had a short closing period and the insurance company was taking longer than we had hoped to get approved. Luis came up with a temporary solution to bridge the gap for us, so we'd be covered from day one. He really went the extra mile for us to make sure we had peace of mind. Luis is always responsive, communicative, and follows through. Most importantly, we trust his expertise and that he answers all of our questions -- even if he needs to get back to us after double-checking on a certain aspect of it. So far, we've purchased the following policies through Luis & the Rodney Pyle team: -CA Fair Plan -Difference in Conditions (DIC) Plan -Umbrella Policy If you need some P&C insurance, look no further than this top notch team!

I realized I hadn't updated my review for Rod. We actually ended up getting home insurance through…read moretheir company, over a year ago. Rod and his entire staff continue to be knowledgeable, efficient and professional. It was a fast and painless process. All of my questions were unanswered in a less than 12 hour turn around time and we are very happy with the product. In fact, we are in year 2 of the policy and still going strong. Thank you Rod and staff! All professionals should take a page out of your book.

I am very please with Allstate Insurance in with the coverage that I have . When something happens…read moreAllstate is in your hands. They take care of what is needed for you.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Los Angeles, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Went to the AAA office in Culver City and had a very good experience. First of all, parking is…read moreeasy, which already helps. I had tried another location in before, but I like this one better. When I came in here, it was quick and organized. The office seems to be broken up into clear areas, so you know where to go for what you need. I had to get DMV tags done on my car and they helped me right away. I thought I might need a few extra things, but they walked me through it and made it simple. I waited maybe about seven minutes before being helped, which is not bad at all for DMV related stuff. I also noticed they do a lot with travel. I may come back and talk with them about a future trip and get more information on what they offer. Overall, it feels efficient and friendly every time I go in. AAA Culver City makes the membership worth it. I am giving this location 4 stars.

Better than the DMV, but not by much. I came here a few times before discovering the AAA in Santa…read moreMonica, which I much prefer.

Frankel & Associates is an exceptionally good group, and I strongly recommend working with them…read more I've had some hefty challenges and bad experiences over the past year with other insurance brokers. I found my way to Frankel & Associates in a panic and not only did they pull through, but they jumped into action immediately. In fact, they stayed late the first night I called to help me move urgently. In particular, I want to call out Cynthia and Sharon. I felt like the most important (or even only) client in their entire company, and I was just looking for a modest duplex policy. Weeks later, I reached out again for some help with the policy, again in a bit of panic, and they immediately sprung into action, made me feel assured and valued, etc. They will have my business for as long as I can foresee.

Best Insurance Broker ever. Fights for you like there is no…read moretomorrow, and gets you the best deals.