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    Liberty Mutual Group

    3.8 (4 reviews)

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    10 months ago

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    2 years ago

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    3 years ago

    Rates have increased greatly. Almost impossible to find an agent to speak with on the phone.

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    12 years ago

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    Willoughby Insurance

    Willoughby Insurance

    (4 reviews)

    Main Street

    Being that I'm under 25, even with no tickets or accidents on my record, I was getting quotes that…read morewere very high for auto insurance. I reached out to Willoughby and was connected with Cole Worthington and he got me the cheapest quote, still same coverage and everything as the others. Cole was very great and helpful, and walked me through the numbers and entire process. I recommend Willoughby and Cole to anyone looking! He even helped me bundle renters insurance with my auto.

    I called to see if they could help with getting car insurance, as I am not happy with the rates I…read morecurrently have, among some other issues with having various people on the same policy and the laws in NYS. Craig is the one who called me, and to tell you the unprofessionalism of this man is mind-blowing, is an understatement. Even if they were able to get me a good rate, or insurance at all I would not deal with this company. First off - calling my fiancé a "side piece", and trying to convince me to make my son and my fiancé get their own policies, for when the kid "screws me over" and my fiancé leaves me, like, seriously?? Not to mention the various "F-bombs" dropped throughout the entire conversation. Listen, I am not easily offended by any means, if this was a friend of mine, I would have laughed and told them to "eff off" and punched them in the arm. But this is a place of business that needs some serious training in the world of dealing with the public. I do not know what kind of people you are use to dealing with sir, but I can tell you with 100% certainty, you need to take some classes in dealing with the public, and how to talk to people before you get slapped with a lawsuit.

    Liberty Mutual Group - insurance - Updated May 2026

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