Olders Insurance at least have more experience, so I recommend them instead. I'm kidding of course,…read morebut here are the pros and cons of Youngers. Pro's: (1) Very friendly. Very helpful. That's where it ends. Cons: (1) Massive, massive overcharging. Paying way too much for years without any kind of savings or help. Extortionate, and the rates keep going up. (2) Don't ever let you know when you could be saving lots of money by switching things around. Very disappointing and I would never recommend them to anyone, and am glad that we got away from them. That's about all.

I have been with Youngers Insurance for about a year and will stay with them as long as possible…read more I have only had positive experiences working with everyone there and will continue to place as much business with them as I can. I currently have only my homeowners insurance with them and as soon as they can beat my auto insurance premium they can have that too!! They really do work hard to get you the best price. If they can't beat the price you currently have they are honest about that with you and don't pressure you into buying something that will cost you more. They also don't hassle you with repeated phone calls and emails, like some other agencies do trying to get you to move your business to them after providing you with a quote. To me that's everything. I also like knowing that I'm supporting a local family owned business

We switched to working with Terranova Insurance many years ago after the company we were with…read morestarted raising rates. Darryl and the staff at Terranova insurance have done a great job working with us each year to make sure that we are with the best carrier to fit our needs. They have been wonderful, informative, and supportive when we have had to make claims through our homeowners and auto policies. We would highly recommend them if you have any insurance needs!

I contacted several insurance agencies, both on-line and locally, in search of a product that would…read moremeet the unique needs of our beloved mother's property after she passed away. I no longer live in the region, and trying to manage details from far away was initially very difficult, but Darci Cobado at Terranova was extremely helpful, and made everything come together under a tight time frame. The service was excellent and I felt as though I was getting the care of a small, local agency along with the opportunities of a bigger brokerage. Thank you Darci!

We've been using Paul Wolf Agency for car and renter insurance since we moved back to the Buffalo…read morearea, around eight years ago now. I've always preferred buying insurance through an agency. I appreciate their help with finding the best deal. Paul Wolf's staff has always done an excellent job finding the best rates for us, explaining our policies, and helping us when something changes. Over the time we've been with Paul Wolf, we've purchased a new car, totaled a car, bought a camper, bought a vintage van, moved between rental units a couple times, and they are always quick to help us make updates whenever we call. When going into the office, parking behind he building is easy and there are always smiling faces inside. If you are local and have any personal insurance needs, Paul Wolf Agency will find you the best deal with excellent customer service.

Andy is a business professional with a passion for helping people. I would highly recommend…read morestopping by and seeing him. He has a great ability to understand people's true needs and help them achieve their goals!

Andy Kandola took over this location. I was originally with Sue Oleksy, who was a hands on,…read morewonderful agent, as were her employees. I have been trying for more than 2 weeks to speak with Andy himself, by phone and email, and have yet to receive a response. We had gotten our granddaughter on to auto insurance through this office, as we had nothing but good relationships previously, and had really not needed attention recently. However, when my granddaughter was recently rear ended by a 23 yr old intoxicated jerk, she needed to file a claim. She did everything right, but when asking for help from our agent, there were unreturned phone calls, and one of the employees even hit on her over the phone. Wish I was making that up. This individual then told me how much time he had spent on my granddaughter over and above his required work. Both he and the other employee are really big on telling you how hard they work, but never really made an effort to do right by helping her navigate her first accident. When I left a message again for Andy to call me, as I am ready to leave this agency, he had his employee call my granddaughter to "fix" the problem. Tired of being ignored!

Scott and I are part of an early morning workout group. Most of the group are not retired seniors,…read morebut I am. Scott has gone out of his way to include me. He has brought this same spirit to being my insurance agent. Before I was with State Farm, I had a miner accident. My previous accident had been years ago and not in New York. So much has changed. Scott explained everything to me, so I switched to State Farm to have him as my agent.

In general I would appreciate quicker responses from my emails placed from the State Farm web…read morepage.( a day or two would be appropriate) However once i called and spoke with Teri from the Main St. office,, she responded quickly. addressed all my questions and emailed a confirmation for my records in a timely manner . Good Job!!

My wife and I recently moved to the Buffalo area and having an office conveniently close by where…read morewe lived we stopped by in person to then have Tohm greet us. Tohm was upmost professional and knowledgeable in his line of work and on providing us information about our policy. We moved from Florida and with Tohm providing exceptional help in transferring our current State Farm policy over to New York made our move smoother.

Kyle and all at Bob Piatek State Farm office have been very helpful and responsive. We have been…read morepleased with our ongoing coverage for home and auto policies and the support provided by our local State Farm office.

Shareefa is an excellent agent, she makes the needs of customers her top priority. She understands…read morethat life gets hard, and she does everything she can to help her customers and her community. Her staff is excellent, and very helpful. I recommend this agency to everyone who wants a compassionate and informative agent!

Customer service is phenomenal, they helped me with exactly what I needed! Highly recommend, you…read moretruly are in good hands !

My wife and I bought home insurance through WNY Consulting Group and we had a great experience. Our…read moreagent was Brett, and he did a fantastic job of answering all of our questions and helping us to find the right insurance policy. He was patient and thorough, and we'll definitely use WNY Consulting Group for future insurance policies.