Stayed home from work all day. Was supposed to call in morning to give window of time to be here…read more Got a call 2:23 went. Dont know about you to voice mail on phone. Driver said on my way be there in 45 minutes no show. So I went back to my phone got two more calls from company. Returned call no answer just voice mail. Called again in 1 hour got someone on the phone to tell me I was rescheduled for the next day. After staying home from work for the day already . Don't know about you. But I can't afford to lose anymore money

Responded to our problems quite promptly. Excellent, professional and friendly service- reasonable…read morecharges. Recommend without reservation.

Had a blockage in my sewer lateral that was backing up into my basement. They came and scoped the…read moreline, found the block and jetted it out very quickly, and all was good, for a reasonable price.

They came to help pump, I could not tell them whet the trap was!?…read more They came back ( I was away!) they researched and the too care of it!!! Spot on, that you for caring...!

I have my house for 15 years and in all the plumbing workers that have come in to evaluate the…read moreworks always gave a long job which never made sense to me. I decide to call someone not in the area. Septic surgeon. Not only did they locate my septic tank they also advised Me that certain connections are wrong and I will continue to have this problem. I thank them for their knowledge and Honestly. Great Workers!

Excellent Company, I'm glad I called them for help…read more Amanda was very nice and patient, even though I had to reschedule couple of times, the price she quoted was the price I paid. Rich was very friendly and knowledgeable, he came on time, identified the issue and resolved it.

He was a total asshole and doesn't know how to treat customers he did a job and completely ruined…read moreit and said he was going to come back and never came back

I called Eddies affordable service. Bill: a service call 150 snaking main drain 250,Blockage not…read moreresolved, I didnt expect him to charge me nothing but he could have just charged me for the service call. Very slick and responsive but that only goes so far. Oh I also asked him to change a filter for my water tank couldn't even open it , I had it changed by a 65 yo man several times before. This was a 30 year old !

Contacted him, he gave a flat rate over the phone, called before he came, did a great job. Clean…read moreand efficient. Highly recommend.

Answers the phone as "hello..." called back when I found the entrance to septic. Finally got a date…read morefor service, but never showed. Called again, left a message and never received a call back. Very unprofessional!!

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

My fiancé and I bought our house in October, unaware of the time frame in which the septic had been…read moreinspected. According to community laws, it must be inspected/pumped every 2 years. When we found out we were overdue, I called every septic company we could find online and by word of mouth. The woman who answered our call at koberlein was FANTASTIC. She answered every question we had about everything from what we needed to do, to what we needed for our community, to pricing and when their driver could come out. She explained that they do the inspection, and will pump if need be, but if it needed pumping, they ONLY charge for the pumping and not the inspection, which was WONDERFUL compared to other companies we called. Their prices were VERY competitive and we couldn't refuse the services. Today, their driver (Matt) came out and before he even got started he ensured I knew what exactly he was doing and what he needed to do. He talked me through every step of the process and the "what ifs" that were possible. Once he gave the all clear for our septic he gave me some tips and tricks to help take better care of our septic system and handed over all the paperwork I needed to show we had the inspection done and our system passed. As a first time home owner, we get a lot of crap for not knowing things, and people tend to "look down" on us for asking so many questions about things. I mean, we ARE first time homeowners and we're new at this. But koberlein didn't skip a beat in making sure we were confident with their services. They answered all of our questions, completely and honestly, and never made us feel like we were "silly or stupid" for asking. We will be koberlein customers as long as we own a home and will be recommending them to all of our homeowner friends! Thank you koberlein and thank you Matt for a wonderful experience!!!!!

Horrendous. Koberlein was bought out by wind river and the service has dropped substantially. Spent…read more30 minutes on hold trying to book a septic service only to be redirected and put at the back of the queue. Find a local company that can just answer their phones directly without the run around. Who has time for that. I was a loyal customer of Koberlein but the company I knew is unfortunately gone.

I would not recommend Strictly Septic for home septic inspections. He showed up two hours late to…read moreour appointment. We had already left because we live far away and had a small time window. He did the inspection without us there. The septic had a problem, but instead of failing it and letting us know, he made a deal with the homeowner to fix it for them. When we tried to call him, he did not answer for days. When he finally did, he was rude and said since we were not paying him anymore, he did not need to answer us. He never gave us the inspection report. The work he did on the septic was poor. He used cheap (rock-filled) soil. We had to spend another $1,000 to fix it. Save yourself the stress and do not use them for septic inspections.

Chuck Sweed came out to our home on an emergency call. While installing the new septic, he…read morediscovered a deep sink hole. Rather than back filling the sink hole with rock and making sure the ground was stable, he backfilled it with dirt which collapsed at the first big rain. He placed the Dbox at the edge of the sink hole, with the distribution pipe going across the sink hole. When the ground gave way, the system cracked and broke. When contacted, Chuck claimed this was not his responsibility. When I harrassed him enough, he came out and said the hole was not big deal, the system was fine and he'd fill it, which he never did. Got bids from two other companies both of whom said he failed to backfill the sinkhole properly before installing the system and that the pipes and dbox cracked. We paid the new company to do it right. Chuck Sweed is dishonest, does not stand by his work nor does he care about the customer. Avoid this company like the plague!