We had a verbal contract between the owner, estimater, and myself. We agreed on amount what work…read morewas to be completed, I handed them my prints drawings and shook hands after we all agreed it was a contract. They ignored me from then on. I tried to get my papers back but they wouldn't even do that. I tried texting, calling that worked before and even thru yelp. I even told him that I expected add ons. So if he thought the price was low or if he changed his mind he should have told me.

They're good contractors!…read more I hired them a few months ago to install a tile shower in my master bathroom. A previous contractor did an absolutely terrible job, and Cody and his people came in and tore that out and did a great job at making a much, MUCH better shower. They were friendly, competent and did the work at a fair price. If I need general contractor services again in the future, they're who I'll call first!

Took forever to secure a visit in order to obtain an estimate... then an additional week for an…read moreestimate to finally arrive By then the job is completed by another contractor

We had our Bathroom re-designed, and I'm SO excited! Not only is it now absolutely beautiful, but…read moreCost Cutter's employees are so easily relatable, making it easier to have them do anything! Yana helped me pick out the different stones, sizes and styles and before I knew it, I had a beautiful bathroom I could have only DREAMED OF!! Give them a chance, you have my word- you won't be disappointed!!!!

I'm very late on this review but they were over the top great. They provided expert pre job…read moreconsultations, kept us abreast of the status of our work, and the owner even called us after completing to make sure we were satisfied. Plus, of course, their craftsmanship was expert. We have done a lot of work on our home by many and they are the best. Thank you!

JWI is wonderful to work with. They are efficient and responsive to your needs when it comes to any…read moreremodel. They recently worked on my mother's assisted living cottage going the extra mile to find a a walk in shower that would fit the small space and it is beautiful. They work to find you the best pricing on cabinets and their work is very clean and they never leave a mess. A few years ago they did a remodel on our business office as well and once again beautiful work and cleanup.

Tried to get them to do some repairs on a chimney. Came out, took pictures and said I'd hear from…read morethem. After 3 or 4 weeks, I called back and was told it would be checked into and they'd get back to me. Another week gas gone by and nothing. I need to get this repair done. If you're too busy or if you consider the job too small, communicate. I have other repairs that I would have considered them for. Not niw.

We recently had our kitchen remodeled by Back Construction. Everything went very smoothly and we…read moreare very pleased with the quality of the work. The Project Manager and all of the Back employees were outstanding. The subcontractors also did excellent jobs. We don't often write reviews but this job deserves 5 stars! Chet and Maureen

Nice company and very professional. Would use again and recommend to others. A few minor problems…read morebut everything worked out.

We completed multiple roofing jobs for this company and experienced ongoing delays in payment…read more On 04/17/26, during my third visit to their office to follow up on payment, I met the owner for the first time. The interaction was tense and did not lead to any resolution. That situation did not come out of nowhere. We completed three jobs (two roofs and one repair) and went over two weeks without payment, despite being told a check would be issued. A separate copper roofing project they feature on their Facebook page is now over five weeks from completion and has only been partially paid. When I arrived at the office, another subcontractor was already there regarding payment concerns, including a dispute over a $140/SQ rate for metal roofing, which is unusually low for that type of work in Kentucky. While we were there, a third subcontractor arrived who had also not been paid and was having difficulty communicating due to a language barrier. I offered to help translate and was asked to leave the office. On one of the projects, we raised concerns about materials not meeting proper specifications (specifically drip edge that could potentially lead to leaks) and were instructed to proceed. We documented that communication to protect ourselves. We completed all work as requested, submitted documentation and revised our invoices, removing disputed items and reducing them to the minimum, in an effort to resolve the issue. Despite that, payment remains outstanding nearly three weeks later. Attempts to resolve this have resulted in inconsistent communication and ongoing disputes over charges. For those familiar with prior situations in the Lexington roofing industry, this pattern will likely feel very familiar so if you're considering working with Throughbred Roofing, whether as a subcontractor or homeowner, make sure all terms, pricing, and scope are clearly defined in writing. Do not rely on verbal agreements, consider having any agreement reviewed by a professional, and proceed with extreme caution.

professional, easy process, pleasant staff, rep was very thorough and kept me in the loop with…read morewhere we were in the process. couldn't be more pleased