We had six new tires installed on our camper at Hullets before leaving for vacation, a job that…read morecost us approximately $2,600. As soon as we left the shop and were driving home, the rear wheel on our camper nearly came off because the lug nuts had not been tightened. I called immediately, and they sent their mobile service truck to tighten them. While the camper was there, we were quoted $50 for valve stem extenders. Instead, they installed braided extenders, drilled holes through our hubcaps to mount them, and charged us $100 for the extenders plus an additional $200 in labor. At no point were we told they planned to drill into our hubcaps or that the final cost would be significantly higher than the original quote. During our vacation in South Dakota, one of the extenders they installed began leaking, leaving us with a flat tire. My husband had to buy an air compressor, remove the leaking extender, and inflate the tire himself so we could continue our trip. On our way home, one of the hubcaps flew off. Because the valve stem extender had been attached through the hubcap, it ripped the valve stem out of the tire, causing another flat tire on the highway. When we returned home, my husband called to speak with the owner in hopes of resolving the situation. Instead of discussing the issues, he was met with excuses and denied responsibility. The owner even claimed he had personally waited on my husband at the counter, which simply wasn't true. He also stated that because we had driven about 800 miles before the second problem occurred, it couldn't have been their fault. Which obviously the extender was slowly leaking the whole way and didn't leak down until we reach SD. To make matters worse, when my husband later went to the shop to discuss everything in person, the owner refused to speak with him. They wanted to charge my husband labor to fix the flat tire that was caused by them. Everyone makes mistakes. What matters is how a business responds when those mistakes happen. Unfortunately, our experience was that there was no accountability and no willingness to stand behind the work. Then blamed it on a nail hole and wanted him to buy another tire. $379.00 . They told him tires have no warranty. This was our experience, and I wanted to share it so others can make an informed decision before choosing where to have work done on their vehicles or campers.

It took two people to figure out how to use a jack. Told me one type of tire install completely…read moredifferent. Trying to lie to me straight to my face. Complete Rat hole I'm surprised they're still in the business. Paid for extra person to do it quick I don't think he knew what he's doing. scammers.

Levelers on RV would not retract. Despite Freedom not doing this kind of work, they came to my…read morerescue and raised them so they wouldn't scrape. Brandon did a great job getting me on my way, working on his lunch hour. I would have been stranded without Freedom. Thanks!!!

16 degrees outside and our jeep quit running on I-24W outside of Manchester TN. My 95-year of age…read moreMother was freezing and a Tennessee Highway Trooper put us in his warm car while waiting for tow truck. Insurance company wanted jeep towed to Walmart and I knew that wouldn't work so I started googling repairs shops and because of the time of day I knew we would be spending the night there asked my sister-in-law to find a hotel for us. Looking at the list of repairs shops I thought I don't know these places, how do I decide. I selected FREEDOM because of what the word stands for, the colors and the stars inside of the "O". It was after hours when I called but Brandon answered. He listened. Brandon responded with professionalism. Didn't rush me. Guided me on what to tell the tow driver and that he would look at the jeep first thing Tuesday morning. Next morning when he shared what had been found and suspected I was overwhelmed. He let me call my husband and put him on conference call. He shared again his thoughts and recommendations. Brandon was straightforward with us so my husband and I had prepared to move the jeep to a dealership where it was going to take at least 6 days to repair and involved a rental expense when Brandon called me back with good news and we elected to let him move forward on repair. This was at 10am and Mom and I were back on the road by 3:30pm. The jeep's driving like a dream. I believe we had better gas mileage after the repair. If I lived in Manchester, TN. I would go to FREEDOM for all my automotive repairs. The fuel pump repair didn't break the wallet. Thanks to Brandon and the crew at Freedom Automotive Repairs in Manchester.

went in to make appointment to have my oil changed in my motorhome he said he doesn't work on…read moremotorhomes any more ok so I need to find another garage .I've spent thousands of dollars here they are good mechanics.

My 89 year old mother stumbled in to J/W's without the research us younger people have at our…read morefingertips. Fortunately, for her, she found the best people to repair her 30 year old car. Parts for these dinosaurs are hard to come by, but try telling that to granny! Yet the garage identified the problem, ordered the parts and had her on the road in what I believe is perfect timing. Mom grumbled about the price. Try explaining to a depression era woman about just how much it costs to run a business with employees, overhead and government regulations......Hopeless! Just about as easy as telling an 89 year old woman it's time to stop driving! Anywho....if your car has a mechanical problem, drop it off at J/W. They'll shoot straight and fair. Otherwise, roll your car under your shade tree and scratch your head for a week or two with your electronic beast or parts limited rusty old car.

Great mechanic. Easy to work with. Helpful, insightful, understanding. From the start of the job…read moretill the end of the job, he was always helpful and didn't seem to mind me checking in to see how things were going. Traveling with car issues is never great but I always felt comfortable and never taken advantage of in a situation that already felt out of control. I would recommend anyone within a short drive use Burke's.

From the owner: Family owned auto repair shop in the heart of Tennessee. Specializing in full service auto repair…read moreby appointment only

I am traveling with our RV and had the tire valve stem break on my truck. They were able to get me…read morein and replaced the TPMS valve. They were friendly, professional and amazingly quick. When you are traveling it is hit or miss finding service. I highly recommend Manchester Tire & Break.

Love this shop! They're friendly, professional and affordable! They've done work on both my classic…read morecar and my daily driver. I highly recommend using Manchester Tire and Brake for your tires or tune-ups! We're customers for life.

Dana and Steven is at Tire & Muffler USA getting our oil (Mobil One Pure Synthetic, lube, filter…read moreand tire rotation on our Nissan Murano. Dawn and crew always takes the best of care of our vehicles, always. Quality service, Trustworthy company.

They are the best business people I've ever met. They do business like you're family. I highly…read morerecommend Tire and Muffler USA in Shelbyville TN to anyone needing work done! It's worth the trip if you don't live in Shelbyville!!

Called for service on my BMW Z4, was told to drop it off & they'd work me in…read more 5 weeks later, they still hadn't done any repair work & weren't sure how long it would be before they could get to it. i paid for a rollback to take my car there & had to pay again to have it picked up & taken somewhere else. Should have been advised of repair time up front!!

They guess and misdiagnose, meaning they don't have the proper tools to diagnose your Vw, Audi etc..read more

Five stars is not a good enough rating for this wonderful repair shop! Each employee is amazing and…read moreso caring! As someone who was stranded in TN from MI, I could not have chosen to be stranded anywhere better. The generosity of everyone at Ferrell Auto Repair was amazing. The employees stayed after hours to make sure I could get to my destination that same day. Thank you to everyone at Ferrell Auto Repair. The BEST repair shop in Manchester.

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.