My wife and I had noticed a clicking sound coming from one of our kitchen outlets whenever an…read moreappliance was plugged in. Being relatively new to the area, I received Paul's name from a co-worker. I called on a Friday afternoon and Paul was able to look at the outlet on Monday morning. He advised us to stop using the outlet until he could check it out. Paul was very knowledgeable and professional. He explained what work he had done and provided a detailed, itemized receipt for our records. His prices were extremely fair for the work done. We will definitely keep Paul's name handy in the event we need any future electrical work done. What a great experience!

From the owner: Our trained and dedicated Springfield, IL Electricians will ensure that all your electrical systems…read moreare functioning properly. Please call Goeckner Electric to get started.

Called on Sunday regarding my furnace going out and Magda came within an hour. very professional…read morequick service .

Unethical upselling practices! I scheduled them for furnace…read moreand plumbing to fix a pipe that busted and leaked when our furnace failed. We recently closed on our home and haven't even moved in yet. When two workers came for the furnace and found water, they cancelled themselves AND THE PLUMBER, refusing to help pump out the water unless I signed a contract for $7-14K in repairs right then. They wasted valuable time knowing that an upcoming severe freeze warning could cause further damage to my home. I immediately scheduled on line to have them come and pump out the water and there was same day availability. They cancelled my service call because I hadn't signed the contract, which they never even sent out. They were greedily trying to upsell me when I was under pressure and cost me valuable time. That's unethical and it made them lose my business.

Was quoted a wrong price on water heater repair.They promptly called me back with a correct…read morequote.They repaired water heater the next day.

Had them come out and replace a warrantied part. Charged over 800 dollars for "labor". Took them…read moreless than 15 minutes to replace said part. Communication is also terrible. They never call back when they said they would. Didn't tell is the final price until after we signed and gave them our card. Total scam artists, I would advise anybody else to avoid this company unless you like throwing your money away.

I hired Kaiser to do three electric panels as well as service and knob and tube replacement in an…read moreold house. Around ~$7k worth of work. Once it was done, I went in and found a cracked new light fixture, knob and tube still there, drywall not replaced where they put the panels, leaving a void in the wall and upon my HVAC guy shocking himself because they had marked a wire wrong from a box, I asked them to come back in and correct the issue. Specifically asking them to make sure the right boxes are powering the correct sides of a duplex which I was told would be checked out. I was told that was done and the best I could tell, it was because some of the visual things were taken care of (except hole in wall and knob and tube left). Fast forward many months and me paying them already, I find that there a ton of wires powering wrong sides of the duplex. I discuss with them again and they tell me they don't believe that's their issue as they only replaced the boxes, even though I specifically asked them to make sure this was not the case the second time out. I asked them to contact my handyman that knows the issue way better and they didn't even bother to call from what I'm told. Nor did they bother getting back with me after that conversation. I came to Kaiser because I thought they were the best. I hire Union electricians because I wanted it done right the first time. They showed they're no better than anyone else, they just charge WAY more. I now get to pay someone more to come in and fix their shortcomings. I'll never use them again! They claim one thing and do another. Would have been very easy to make this right, but they chose not to care enough to even know what it would take.