Over the years, I have shopped at many other stores throughout Miami, all over the country and the world. I've never really had a go to jeweler that I considered of any merit. After a little deep internet search for real jewelers with actual experience I came up on Levison's. Since then, I will do all our subsequent purchases for my daughter, wife and myself at no other place. We have finally found a reputable and trustworthy Jeweler that we can call home.
Why? This is best summarized by the high level of class, pressure free professionalism, and wonderful customer service I have received. The knowledge and education of the this entire team of professionals are second to none. I have primarily dealt with Mr Dave and Mr. Andrew and at times in their absense, the other associates, including Mr. Cesar and Mrs. Erika were able to step in and make my experience seamless. All of the staff are just extremely professional as they work together as a team. They don't seem to work on individual commission and you can feel that as a customer. It's so refreshing to see this kind of work environment in action!
I have also been enamored with their service/repair department. Recently I had been thinking of bringing some older watches that needed some repair, including a WWII Rolex my grandfather owned and past away with in a military airplane. In the past I had taken my watches to a prominent store in downtown. With a few pieces of jewelry in particular, I was called multiple times to let me know what they were doing and where they were at in appraisals. They treated my jewelry, which was not purchased from them, as if it were their own. Impressive and honest integrity!
My wife and I have found a new home in Levison's and they will have our continued business and support for many years to come. Thank you for the best customer experience one can ask for in something as personal as jewelry! read more