If I could give zero, I would. This company did the foundation work on my home 5 years ago. "Lifetime guarantee"........ so the outside wall thay piered, started sinking and cracking my drywall out. I called and scheduled a time for them to come out. No one showed when she (Jeanie) said they would so I called and she said it would be later in the day. Then guess what? No one showed. So I called the next day and the office manager (Jeanie again) said they couldn't make it out and she didn't know when they would be able to reschedule, so I started talking about legal action and she immediately put me in touch with the owner (Charles) who pawned me off on the co owner, and his son (Josh). Josh tells me my name wasn't on the board for the day before, then tells me he guarantees (without looking!!!!!) that its a moisture issue which "would void the warranty", but that they would send out the guys.
When the guys come, first!! They park in my yard. Trailer and all. I have a sprinkler system and dont want people in my yard but why would that matter.. Anyway, poor business practices but moving on. They dug at the back of my house (the wrong side) with a mini x and broke my septic line, which I had to fix... So anyway, they jacked up the back (the wrong side) 3/8", or so they told my project manager (I own a construction outfit- which gets me around to how I know what side of the house needs to move). See, they came 4 hours early (which is good) but I was trying to get back to town to meet them, so my guy was doing the talking for me, telling them i was on my way etc. Which I was not far out but they werent going to wait. So their lead guy calls Josh and tells Josh he's not gonna wait around to argue with the F...... guy (me) and they load up and leave. I pulled in a few minutes layer.
So I have some serious damage to my house right now and they aren't wanting to fix the root cause, their work. I've had one company- Permajack- out who also verified what side was failing... I guess I'm going to have to have them fix it and go the legal route or something from there. Heads up, this company is out for the "one and done". I witnessed no integrity. If you need more info, slide over to the BBB and check them out there. This is common for this company. The BBB has them rated as an "F". I'm sure alot of these 5 star reviews are paid or bribed reviews. So thats my deal. Watch, he will comment with, "your house was a moisture issue." That is what they do. read more