We unfortunately hit a deer on a road trip through the western Nebraska area and were recommended…read moreto try Twin Rivers. All I can say is what a God send! These are the nicest people you could ever come across in what was a hectic and stressful time! Could not recommend a shop higher than these folks, best I have ever come across or heard about! Thank you to the team at Twin Rivers!!

My car was hit in the Menards parking lot. Took it here for an estimate two gentleman looked at it…read morequoted 1500. Insurance estimator came out quoted 2100. When twin Rivers found out that I was quoted $2100 all the sudden my damage was 2100 and there was a dent in my fender that was not there before. Work was done in a timely manner. but not satisfactory. Received my car back today you can tell where the damage was done to my car that was supposed to be fixed it's still not lined up correctly and they charged me $1400 for the shotty work would not recommend this place to anyone!

I took my 1989 Silverado to Shrakes to fix the drivers side door handle mechanism which was not…read moreopening the door. My Silverado at the time was in pristine condition. Two days later I picked it up. The handle was fixed, it opened and closed the door just fine. However whoever did the work gouged the plastic on the door attempting to remove the plastic plugs to get to the screws and ripped the fabric on the door. I showed the owner (refior) the damaged. He did not offer an explanation or apology for the damage nor did he offer to fix or pay for the damage. Just another example of their I don't care work.

Shrake is responsible company. Here's why: We were on a road trip from California, passing through…read moreNebraska, and a windshield wiper bushing failed -- while it was raining. So the windshield wipers stopped working. We found Shrake on our GPS and pulled in on a Friday afternoon at 5:00pm. The owner and two mechanics took off the cowling, found and replaced the bushing. Easy peasy (for them, not me!). I sked, "how much," and the owner said -- sit down,okay? -- nothing. (I couldn't bear it and give them some money.) Now I can't guarantee they'll work on your car late on a Friday and offer to work for free... But I will guarantee they'll do the job professionally and with a good attitude.

The negative review from "Mac" is in reference to my vehicle. I wasn't there, obviously, but don't…read morebelieve a word of it. I was told about how he showed up without an appointment and expected them to just cater to his needs and that he didn't like being told he had to wait, even though it is their policy for an appointment so someone can be with him during the inspection. It also took him nearly eight days to turn in his estimate which I feel is ridiculous and believe he took his time on purpose to be childish and spiteful. (Just my opinion on that matter.) With that being said, I had a great experience working with Jamie and Brandi in the office! They were always friendly when I called or was in the office and explained the entire process to me, as well as keeping me up to date along the way. The repair from hitting a deer looks amazing! My car looks brand new again and I couldn't be happier!!

This place has a 5 star name.. but does 1 star work. If you expect your vehicle to have quality…read morework done on it, look elsewhere.

Can't thank this shop and mainly TROY for the wonderful service and beautiful repair job on our…read moreOdyssey after we got our front bumper ripped off. Troy is a professional and a true expert and I would trust him with any cosmetic damage to my vehicle. FIVE STARS.

I'm lucky to have been towed to Lake Mac Auto Body & Paint when my car radiator got a gash from…read morehitting the largest raccoon I've seen in my life on I-80 in the wee hours on Memorial Day weekend. I'm a single female, traveling alone out of state en route to a biking vacation in Utah. I had never had an auto accident yet in my life, had no experience with insurance issues and a disabled car when out of state, and was distraught because I was traveling with a cat and couldn't rent a car and drive on. I had good reason to fear my car was ruined from overheating as well as the front end damage, because after hitting the raccoon, I thought the car was fine and I drove on at high speed on a hot night. My car went into disabled mode from overheating when the coolant drained out of the radiator. I saw the coolant needle go past the hottest mark on the gauge and there was no coolant at all. Jenny in the front office was calming and led me through the estimate process where my insurance adjuster was supposed to contact the shop so they could get started with repairs. Kevin got me scheduled immediately when they opened to get started on mechanical and body repairs...but what I valued most at that time was the relaxed friendliness and complete lack of fear-mongering that I had experienced with auto shops in my life previously, and that I encountered at another shop I contacted in Ogallala before I got to talk to the people at Lake Mac, because at first, I wasn't sure if Lake Mac did mechanical repair as well as body repair. They do have mechanics onsite as well as body work. The next great feature at this shop was the selection of late model loaner cars. Kevin mentioned I might enjoy using the pickup truck so I could just throw my bike in the back and bike the road around Lake Ogallala. That was a great idea and contributed to my enjoyment of my time in Ogallala. I was impressed with the many large bays and the cleanliness of the repair bays, rivaling what you'd see at a dealership. That reminds me of another neat thing: Lake Mac Auto works seamlessly with the local dealership. My car needed a portion of its repair at the dealership, and I expected I'd have to pay them a couple hundred dollars and that it would create more delays, but that step was scheduled and done in just a few hours and back at Lake Mac Auto. The quality of the repair is perfect. I drove home 620 miles with no issues, no wind sounds, no overheating, nothing suggesting the car was any different than before. The parts are installed perfectly and the right color. The speed of repair was awesome. I couldn't believe how quickly they got the right parts for my unusual model of a car, even after I forgot to warn them it was a "2009.5" model, something you don't expect to see. Another thing I really enjoyed was the respect accorded me even though my car is 9 years old. Being female with an older car can evoke a bit of disdain from some auto repair establishments, in my experience. None of that attitude was anywhere in sight at Lake Mac Auto Body. The motto at Lake Mac Auto says you can relax at Lake Mac Auto, and that's really true. I left Ogallala with a light heart because the repair cost, speed, service and quality was actually the best I've ever encountered in my life. It was so good I started this Yelp account to put in a good word for great people.

I can't even begin to to tell you how good this dealership is. I received communication that was…read moresecond to none, great support, and found that the prices are good. I worked with Brad Spady and would HIGHLY recommend you work with him on your transaction... he takes care of everything. VERY satisfied customer!

Great folks here. We purchased new Corvette a few years ago here. One of largest Corvette sales…read moregroups nationwide. Great service here from entire staff. I sitting at Imperial airport several hours today with no transportation and the volunteer taxi service. How nice is that? Thanks folks. Will do more buying from you in future. Dillon came and pick me up. Drove a beautiful '14 Vette that i am attempting to buy, pending ok from my other people!!! New building/maint/etc., shop being put up to better service everyone. Will be fab.

I was in North Platte for an event, and an overnight. Ellett's got me in when the dealer couldn't,…read morereplaced the brake switch, and got me out of there in under an hour!!!! And reasonably priced!!!! Very kind people!

It would be impossible to read a negative review for Ellett's. The adjectives would look the same…read moreor better ... "fair", "professional" "kind" with great service besides. It feels like walking in a service station in the '60s where we never wondered how we would be treated. We always knew the answer.