They claim to be open until 8 pm, but put a little sign that says 7 pm. Terrible not to be open…read morewhen the website says they ate. I made a special trip.

Are you kidding me?!? I went in there to pick up some rubber bands, because I was shopping with…read moremy GF nearby, and wanted to buy some rubber bands... Simple, right? The price of two very small plastic bags of rubber bands was: $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 $ 25.53 RIP OfficeMax!!!

Dean at Cartridge world always has our best interest in mind. Always there to help and ship…read moreanything fast! Great service and rates!

Dean at Cartridge World had been providing excellent service to our office for years. Very…read moreresponsive to problems with ink, and providing ink very timely when we are low. He delivers needed supplies within minutes of us calling. Very impressed with his excellent customer service. Always ready and willing to go over the top for his clients. Thanks, Dean for your great work!

As a business owner I have never been treated so unprofessional! We used their IT serves for 5…read moreyears and decided not to renew our contract because the rates increased by over 300%. Impact made it next to impossible to transition our IT services to another provider and then turned off service at 4:00 pm on a Friday afternoon... real classy! Rockford is a small big town and I've lived here for over 50 years, a bad reputation and PR travel like wildfire and you just burned down any credibility you had with our firm and staff. Bad integrity, character and no professionalism.

I've been here several times over the years and it seems to be the main fedex store of the area…read morewith the most bells and whistles. There are several other drop off locations available, but this store does have the latest pickup times. They offer every service you can think of and more, such as printing and packaging things for you. The employees I've interacted with recently have all been super friendly and helpful, even though all I was doing was dropping off with a prepaid label.

I had to ship a defective phone back to a service provider. All I had to do was box the phone and…read moreput the provided label on it. I went here because they gave me a FedEx label to use. I didn't have the right kind of box, and I didn't have it sealed. The staff here was very accommodating and helped me get the phone boxed, sealed and shipped with no hassle at all. My wife had a package that was for a competitor, they couldn't ship it there, but they did give us directions to the closest location of their competitor. They were extremely nice and helpful.

I'm officially an advocate for the greeting card industry…read more There. I said it. I love sending thank you cards, Valentine's cards, Halloween cards, birthday cards, get well cards,congrats cards, and most of all, I love sending 'just because' cards. Dont' get me wrong, I like hand-made cards as much as the next cat, but no one seems to know me like Fresh Ink (a line carried by most Hallmark's) knows me. Emotionally. Comedically. I would secretely love to meet the team of writers who come up with their witty and ridiculous cards. The last time I went in, I had a panic attack thinking they had limited their Fresh Ink selection, but calmed down when I found the rest on the bottom shelf. Three cards will run you around $8, though that doesn't include their oversized cards, ones with sound and the highly embellished ones. If you're looking for a deal, the back right corner of the store has clearance from 25-90% off. I've found thank you notes, mugs and beautiful photo frames for excellent prices on these wonderful shelves. To round out a pretty awesome store, the staff at this location is always friendly and happy to help me. Everyone loves getting mail. Especially when it's a card with a sombrero-clad chihuahua on the front....