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    Page 1 of 2

    Ask the Community - Let's Go! Travel

    Review Highlights - Let's Go! Travel

    My family and I returned from a month long vacation in Europe and we could not have done it without Let's Go Travel!

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    Viking Cruises - Veranda stateroom - Grand European tour.

    Viking Cruises

    2.1(580 reviews)
    3.7 miWoodland Hills

    Heaven - Or Hells Bells…read more.... My wife and I, along with 2 other couples, spent 4 days in Amsterdam...then went on a 15 day cruise to Budapest on the Viking Gymir. With Viking, we've been on 2 prior river cruises and 6 ocean cruises (17 ocean in total). These are our impressions: - Overall: 4 - Ship: 5 - Cabin: 5 - Service: 5 - Staffing: 3 - Food: 5 - Menus: 3 - Excursions: 5 - Housekeeping: 5 - Entertainment: 4 - Embarkation/Disembarkation: 5 - Viking Representative: 2 Pros: - Viking Gymir: The ship is relatively new (first sailed in 2022). Most aspects were fine, but from our previous river experience on Viking plus online comments...the ships are VERY similar. Maybe the furnishings were newer. There were sanitizer stations in all public areas throughout the ship. - Cabin: Since we were celebrating 2 milestone birthdays and our 25th anniversary, we splurged on the biggest cabin...an Explorer Suite (there are 2 per ship). It was 445 square feet and more than met our needs. Our friends had smaller cabins (205 sq ft) which were claustrophobic. The Explorer Suite entitled us to several benefits...including the Silver Spirits package. Not that we're big drinkers, but the best liquors and a special wine list were available. - Service: The staff is unfailingly polite, friendly and helpful. We'd like to applaud May, Minta and Rey in the dining room for their hard work, gracious service and unending smiles. May and Minta were the ultimate sweethearts. Rey was a man-about-town in the restaurant, lounge and helping with supplies/luggage. - Food: Fine, but as with most (all?) river cruises, there's only 1 main restaurant. Lots of meat! No buffets...except a mini one at breakfast. The kitchen is tiny - 650 square feet - which limits the menu, but what they made was almost always very good. - Shore Excursions: We mainly selected from the list of included complimentary tours since they suited our needs. Everything was well organized and the guides were excellent. - Housekeeping: Prompt, thorough and efficient. Suzy, the ship's Housekeeping Supervisor, handled duties for the 2 Explorer Suites. - Entertainment: Minimal as it is on most river cruises. Our Cruise Director, Dominic Mulvaney, did his best with entertaining commentaries and a night where he showed off his Broadway voice. He helped everywhere. We thought there were 3 of him. - Embarkation and disembarkation: Smooth and easy. - Dealing with representatives from Viking: Easy. Since we had an Explorer Suite, we were assigned one person, but I never needed to call him. Cons: - Understaffed: The ship needed more workers...most noticeably in the dining room. Two servers worked together and attended to 40 or 50 people each meal. One or 2 bartenders handled the entire lounge. I was exhausted just watching. Possibly related to understaffing, we had to ask for basic items - nuts with drinks...even drinks. On a few occasions, we took a Viking shuttle. While in Krems, we walked 5 blocks to the bus, but it was a large lot with many such vehicles and nobody offered guidance. - The crowd was old. Anyone in their 60s felt like a kid. I'm 74 and my wife 79, but quite active. The average person was in their 70s and not exactly in the best shape. "Elders of the Country Club". Definitely less going on than an ocean cruise. Of course, that might be an attraction for many people. - No sugar free desserts were available in the restaurant...until we spoke with the chef at dinner on day #2. From that point, he made 1 a day (which was not publicized). Was it served only to our table? My wife is diabetic and I'm sure many of our fellow passengers in the 60s, 70s and 80s were too. - Menus: Full of meat. That's great for some, but not for vegetarians...of which there are many. You can complete a form in advance indicating a "special diet", but the regular menus are mighty meaty. - Towels: Very rough. Tough enough to mop the floor, wash and repeat. All cabins...from small to biggest...had the same ones. - Cabin: The 2 Explorer Suites are at the back of the ship which gives you privacy and a great view of almost everything. Unfortunately, they're also above the engine room. The noise was unbearable at times, especially during accelerations. Our suite often shook like "hells bells" during the night. Are all Viking river ships like that...or does the Gymir need an overhaul? - Our personal Viking representative: Less than impressive. We didn't need one, but our guy left a voicemail on 2 occasions and it was obvious he needed additional training. For all types of vacations, you need to set reasonable expectations. River cruises are not ocean cruises. We've been on 3 of the former and 17 of the latter...so this was a reminder of the smaller scale and slower pace on the rivers. That said, Viking does a good job.

    This review is for the Viking Ocean Cruise. We just finished our second Viking Ocean Cruise, which…read morewas the Atlantic Ocean Passage route aboard the Viking Mars. Five stars for the food, wine, service onboard the ship and the included excursions. In particular the service at the World Cafe was amazing, they really took care of us from the galley team to all of the wait staff. Food and wine were delicious and included lobster nights and a wide range of delicious items, so good that I gained 5 lbs from this trip! But it was worth every calorie. Also really enjoyed the Chef's Table and Manefredi's, and also the sandwiches and desserts at Mamsen's. The service aboard the entire ship is exceptional, they really roll out the red carpet for you. The staterooms are quite spacious compared to other cruise lines. There are plenty of activities for those who like to keep busy or they also have an amazing spa facility if you're here just to relax. Despite the multiple days at sea on our recent itinerary nothing was ever overcrowded, I was always able to workout whenever I wanted in the fitness center or grab a table with a nice view when dining. WiFi was great and I was able to get work done if needed without any weak signal issues even in the middle of the Atlantic! The only thing that was not five stars was our experience with the transfer team when we were departing at Barcelona airport. The associate leading our group lacked verbal communication and walked too quickly losing half the group and we also got a bit nervous not knowing when we would be reunited with our luggage at the airport due to her lack of communication. I reported this concern though to Viking and they were so responsive in acknowledging the feedback which we are sincerely grateful for. You can tell they take the feedback seriously and really care about making sure their customers are satisfied, at least based on my own experience. So despite the one slip up with our transfer process at the airport the rest of our experience more than makes up for this. We love Viking Ocean Cruises and look forward to future trips with them!

    Photos
    Viking Cruises - Atrium room dining.

    Atrium room dining.

    Viking Cruises - Cruise ships side by side while docked in port

    Cruise ships side by side while docked in port

    Viking Cruises - Outdoor deck

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    Outdoor deck

    Let's Go! Travel - travelagents - Updated May 2026

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