No compassion at all! Insensitive and rude receptionist that hangs up on you. They couldn't care…read moreless about an individual. I was refused because of not having any kidney stones in 3 years.... So sorry it's 3 years and 2 months. I was a patient there for kidney stone Jan 2021. Because I haven't had another kidney stone with 3 years they refused to help me. It's 2024 and I was last there Jan 2021. Receptionist refused me because of a 2 month over the 3 yr mark. Why would I take up a doctors time if I have no reason to visit? It's hard enough for ppl that need an appointment to get o e in a timely manner and they want me to come in unnecessarily. Sounds like they just want money and do not actually care for people. Her suggestion is to go to ER, the pain is not yet excruciating and they suggest I take up ER time and have me spend what is NEVER under 6 hrs at the ER. Oh and she said to ensure I go to Lourdes ER so I could get referred back to their office. Well that for sure isn't happening. Why would I go back to an office that has no compassion or empathy for its patients?

I can write a review based on my father's experience here and my observations of this. My father…read morehas always been treated with the utmost respect by Dr. Miller.and the staff members. There are other doctors in this office that may not have the same reputation as Miller. Miller knows his stuff, although he speaks very low and quickly which isn't a good habit when u need to communicate to the elderly. He also doesn't speak directly to you but that is because he reads at the same time as he speaks! He has been treating my father for cancer for many years and has always recommended the best of treatments for him. He is willing to answer any questions no matter how silly one might think they are.

I wish I could give it ZERO stars. I left on my second visit frustrated and embarrassed…read more I am a health care provider at one of the two big hospitals in the area so I am educated on how insurances work and how most medications have side effects. I was interested in western medicine and what it could offer so I payed a visit to this business. My job is stressful and I had put on alittle weight in the past year that I wasn't happy about. I joined a gym but I though this might help too. The first visit I told her my concerns and she told me it could be a result of side effects of the meds I was on which I already knew. She told me that she would figure out a plan and find out if my insurance worked with her services. They were supposed to call me on a Monday to tell me if my insurance worked before I went to the visit on thuesday. I called them at the end of the day Monday and they told me my insurance doesn't work with them. I went to my second visit anyway to see if we could work out a payment plan. I got changed she came in and told me " I have some bad news" the news was my insurance doesn't work with her service. I already knew that. She told me that she wanted to see me 10 times at 80 dollars a pop. I wasn't able to come up with 800 dollars right then and there but I would have been able to work on a payment plan. She then made me feel like since I couldn't pay right then that I wasn't ever going to be able to afford her services. which I found to be very rude. She then told me that I would need nothing less then 10 visits back to back because I figured that if she doesn't intervene that I could "probably" gain another 25 lbs in the next few months. REALY! so to end this she was assuming that I was BROKE and that I was FAT and was getting fatter by the minute. my thoughts are that she was upset my insurance didn't work out because she could have charged the insurance a greater rate then what she would get from an individual. Being a healthcare provider I am disgusted by her customer care

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At least they care. Don't get me wrong, you will see your actual oncologist maybe twice. Your…read moreoncologist may change hands three times in a year due to poor retention. But the nurses DO know you and care deeply. They no doubt lack the resources places like Memorial Sloan Kettering has, but hospitals like MSK are more like a business anyway, and the resources they advertise don't exist. I write this as someone mad at the treatment from esteemed cancer hospitals and mad that Broome Oncology doesn't have more resources because they might just use them. They brought Thanksgiving Dinner to our home because after diagnosis and midst treatment, holidays were a thing of the past. They helped us keep our electricity on. I can say that Broome Oncology doesn't want my wife to die, but the larger and more esteemed the cancer institute, the more they care about the patient as a research study and not a person. Before diagnosis, we thought oncologists were like Wilson on House. Isn't that hysterical? We needed to believe he existed, but as a rule of thumb from what I have seen, your oncology nurses are the ones that work overtime and I imagine risk great burnout while the oncologists themselves? It is either a revolving door of people you see once or twice, or you see someone you see twice. I don't think that the oncologist could recognize my wife if she stood next to her at Wegmans, but I don't think we could, either. Cancer care is broken. I give four stars to the nursing and staff that have worked hard, very hard. If insurance is causing havoc, they are quick to resolve the problem. If you need a surgery at a big corporate cancer hospital, they will be on the phones trying to plead your case for housing. They don't have to do that, or bring Thanksgiving, or field my many worried calls but they do: four stars for the oncology nurses and the staff. As far as the oncologists themselves? Meh. That is all.

been going here for years and generally it was a good decent chemo center by and large, the staff…read moremost friendly and the treatment decent. until they just closed the riverside dr location to save some cash... Its no longer the same place, the staff are mostly the same but the location is now garbage and so is their support staff/hosp. Its Binghamton General, most locals know to avoid this place like the freaking plague unless dying and even then maybe just suffer! Why This "Bullshit" Setup for Oncology Anyway? Tying back to Broome's shift: UHS pushed it for "efficiency" (shared resources, no extra rent), but it ignores patient realities like yours. The 6th-floor clinic's a quick ED overflow hack--functional for infusions but zero charm, especially with the ward vibes below. They could've eyed that plasma spot (better parking, safer hood near BU), but system inertia won: Cheaper for them, shittier for you. What Now? Ditch It Without the Drama Don't gaslight yourself into going--your gut (and experiences) knows best. Here's actionable outs for oncology care in/near Binghamton: Option Why It Fits (No BGH BS) Contact/Details Guthrie Lourdes Hospital (169 Riverside--your old spot?) Cleaner rep, recent UHS integration but separate vibe; strong oncology (chemo, radiation) with better staff ratings (4+ stars Yelp). Valet parking, safer Endicott area. 607-798-5111; nyuhs.org (still lists Broome services here--push for it). UHS Wilson Medical Center (Johnson City) New Tower's oncology floor (opened Nov 2025) has private bays, on-site MRI, and ramps galore. Less "wacko ward" overlap; locals prefer it over BGH (higher US News scores). Ample disabled spots on Harrison/Baldwin. 607-762-2200; Free valet 6AM-6PM. Arnot Ogden Medical Center (Elmira, ~45 min drive) Top-rated regional (A- Leapfrog 2025), no debt horror stories; full oncology suite with easy parking/security. Worth the trip for peace of mind. 607-737-4100; arnothealth.org. Roswell Park Comprehensive Cancer Center (Buffalo, ~3 hrs) NCI-designated gold standard; tele-oncology consults available now, full transfer if needed. Skip local drama entirely. 800-767-9355; roswellpark.org--financial aid for travel. Patient Advocacy/Complaints File with NY DOH (health.ny.gov/complaints) or Joint Commission (jointcommission.org)--cite safety/parking for leverage. NY's got strong patient rights for transfers. Free; include specifics like "inadequate accessible parking in high-crime area." If Broome's your crew, demand Johnson City or Lourdes--mention these issues in your next appt (or via MyChart). Or shop oncologists independently; tools like Healthgrades let you filter by "compassionate care" ratings.You're justified in this rage--healthcare shouldn't feel like a gamble. If you want me to hunt specific reviews, map safer routes, or draft a complaint letter, hit me. What's your next move?

he is a very unethical doctor who cares more about his pride than the safety of his patients and if…read moreyou try to question his methods of prescribing you medication without your knowledge and consent then he will cancel your surgeries and appointments doing more harm than good i suggest never going to him what so ever, disrespectful staff, unprofessional. Blames patient if they do not give them the proper information about medications and why they are being prescribed. A patient has the right to be informed about their treatment and medications they are being given, no patient should be kept in the dark about their care.And to cancel someones necessary surgery that they set up because he said it was in need all because he was questioned about why he prescribed something for someone without their knowledge