I called to have something notarized on a Saturday (same day I called). Left a message and he…read morecalled back right away. He gave me a time and when his other appointment ran late he let me know before our appointed time. He still made it within the original time frame (between 4:30 to 5:00 pm). He was very friendly and professional.

They take care of all our networking and security for the last 10 years and to this day, we have…read morehad zero problems with them. Always on top of every little thing we need. Thank you Gabe

I hired Donald as a trial run since my groundskeeper of two years disappeared. He came out for a…read moretest, and did an outstanding job! He takes his time, asks questions for clarity, and communicates. I ended up hiring him full time and my lawn looks better than my previous groundskeeper. Happy customer!

I was happy when I walked in our home (a rental) and saw the carpet, until I saw it in natural…read morelight. When I opened all of the windows and let the sun in, I was VERY disappointed. And when I called to have the problem rectified, he was more interested in saying it wasn't his fault. I felt like I was doing business with a 12 yr old. In a nutshell...... CHRIS DIS NOT DO A THOROUGH JOB AT ALL!!

I found All Pro Carpet & Tile on Home Advisor where they had a 4.8 rating out of 5, and I checked…read moreout their Yelp reviews which were mostly good as well. I hired Chris them to clean and seal the tile flooring and shower in my home, as well as adding fabric protection to our new sectional. We have roughly 600 sq ft of tile flooring and a tile shower that we wanted cleaned and the grout sealed. All seemed well except for the tiled shower. He seemed hesitant about it saying that most people don't seal their showers. I thought it was weird that he was seemingly acting uninterested in the work but told him that sealing the grout in the shower was important to my wife. We make our way into the living room to look at the sectional that we wanted scotch-guarded, and again he acts very hesitant about doing the work. Almost like he was trying to talk me out of getting it done. So I'm like, look if you don't feel good about doing it then we can skip that part of the service (that he had quoted $50 for). So if he was trying to get out of that job, he was successful. So he finally gets to work and one thing that I appreciated was that he put guards/covers at each of the corners of the walls in the hallway, so that he didn't scratch the walls as he brought his equipment in and pulled the hoses through the house. After a while I come out to check on the progress and the floors are still drying but look okay but in the shower there are obvious spots of grime and dirt still in multiple places on the grout lines and all of his equipment was gone. So I go out and ask him if he finished the shower. He says that he did. I point out the dirt and he basically says that it was the best he could do. I go back and look at it again and think to myself "hell no!" You don't pay for professional cleaning for obvious and visible dirt to be left like that. Then I go back and ask him if he had already sealed the shower and he said yes. So we go back and look at the shower together and I'm like, "I don't want that dirt and grime sealed into the grout". He says that he can go over it again with his sprayer but stops well short of assuring me that he would get it clean. He then proceeds to bring all of his equipment back in but this time he doesn't take the time to put guards/covers on the corners so as he's pulling the hoses down the hall he's banging and rubbing them against the corners of the wall. Now there are scratches on some of the corners of my wall that I just noticed today after he left. I'm not going to outright blame him for the scratches but since he didn't take the time to protect my walls the 2nd time around, I can't help but wonder. So after he's done with the shower again I inspect it. It was slightly better, but still ridiculously dirty for having just been 'professionally' cleaned. I think he went over it with his washer and sprayer and just expected it to just be clean and it wasn't and he wasn't willing to do anything further. My mind was absolutely blown that he was willing to leave it like that. At that point I just told him that what he was doing wasn't working and that I would get down there and clean it myself after he left. Unacceptable! I paid him $400 for this service that took roughly 4 hours. 2 other major problems. After her brought his stuff back in the 2nd time, he didn't wear shoe covers or anything and proceeded to track dirt back all over the floors that he just cleaned! Now there are footprints and dirt all through the hallway and all over the front entrance! I asked him if he was going to clean up all of the dirty spots and footprints that he had tracked back into the house. He then says that he can wipe it down with a towel. He comes in with this push broom looking thing and a towel and uses that to try and wipe down the floors. It wasn't working. At that point, I was fed up and just told him that it wasn't working and that he could just wrap it up and leave. Once he finishes packing his stuff up and I give him my credit card he tries to pretend as if he was giving me a break by not charging me a processing fee that he never told me about. He could tell that I was frustrated with the service and I guess he thought that he would try to say something to appease me but he ended up just looking dishonest, childish and unprofessional. Once he left and floors finished drying, I noticed spots, lines and puddles of dried up sealant on tile throughout the house. Furthermore, once the floors dried in the kitchen, I noticed that the grout was still dirty throughout the kitchen! In the master bathroom there is a gob of hair in one corner. There is dirt, streaks and dried spots of dried up sealant throughout the house. A constant reminder of the sub par work. There is so much more to complain about but the character limits has made me cut this down. See the pics as evidence.

Brian has cleaned my carpet and furniture numerous times his quality of work is way above anyone…read moreelse that has done our carpet I look for quality and integrity in a company and he has both not to mention reasonable pricing

Excellent!!... You can tell when someone takes pride in their work... and Royalty definitely…read moredoes!... Communication was excellent, service was on time and he took extra care to get the rug clean... Price was so beyond reasonable I paid him over double of asking... his time and the extra care and effort was awesome & I will definitely reach out for any further needs... I highly recommend!!

We had an unfortunate situation where a small dog was alone in the house for several hours and…read moresomehow was injured. She bled all over the carpets and floors. All American was able to come in the next day and clean the carpets. They did an amazing job. The carpets are totally clean and look better than ever. It is impressive how clean they were able to make 20 year old carpets look. Not a single spot of blood was left behind. A professional and affordable job is to be commended. I highly recommend their services.

Another great job by All American Carpet Care! Carpets cleaned! Competitive pricing! Thanks Jason!read more

Well, I was going to leave a good review because they were trying to do the right thing, but at the…read morelast second tried to change the price on me. This is going to be a long review, so buckle up. I got a paint pallet from Michael's and wanted a few words engraved on it for a Christmas present, so I go here. I go in and my first impression was very bad. No one greeted me and the office is in shambles. Everything thrown around and unorganized. I say hi to a man who has his back turned to me and doesn't look at me and says to wait a little bit because he needed to print out some more work orders. Very rude. I wait for a bit, and eventually I get to explain to him what I need. He starts asking me questions about the engraving that only a professional would know and tells me that I need to be teaching him. Very weird. As a customer coming to a business, I am paying them to cater to my needs, not the other way around. He tells me that his buddy will call me before he makes it to give me a price. I say okay, fill out the work order and head on my way. A few days go by and Christmas is getting closer, so I call and check on the product. He says it'll be ready today. I say okay and am wondering why they didn't call me with the price before they made it. I didn't get a call that it was ready, so a few days go by and I call again and he says it's ready. I go and stop by. I get there and they forgot a part of the engraving. We look on the work order and it was all there. They say they can fix it right then and there so I wait. They bring it out to me and the font is wrong, and the engraving ruined the surrounding wood, so I look at it very disappointed. I ask if they can lower the price, and the lady says they can do $20. The product was originally $36. I still sound disappointed, so the man says if I can get a new paint pallet, they can fix it and he'll account for how much the pallet costs. I say okay, drive 13 minutes to Michael's and 13 minutes back. They remake it and the man says, that'll be $25. I look at him and say not $20? The lady says yes $20, but I'm still shocked he tried to change it after how patient I've been with all of the mistakes they've made. I end up paying the $20 and the product looks very good. As a general, your reputation is worth so much more than an extra $5 on one order. Even after all the mistakes I was willing to work with them, but that was the last straw for me. All in all, they'll make a good product, but the headache is not worth it. Kudos to the lady as well, she understands good business etiquette.

Worst experience ever. Owner is rude,order was two weeks late. Tried to overcharge me. They charge…read moreyou extra if paying with credit card but don't mention this ahead of time.

This company does a great job very reasonable pricing. They've been in the business for many years…read morefrom what I understand. I've used them before. Always great results.