HORRENDOUS! They never pick up the phone!! Then when it rings they pick up & hang up on you! I had…read moreto call the Long Island location to have them transfer me, the woman at the front desk in LI said "All the Brooklyn locations don't answer the phones for some reason, they're notorious for that. We always get calls from people complaining about that". WHEN IS THERE SOMETHING GOING TO BE DONE ABOUT IT?! This is a medical facility, patients need to make appointments, cancel appointments & get results!! Unacceptable!!

This is great place to come and do your tests, like no others x-rays office accepts walk in without…read moreappointment service and the most you wait is 15 minutes. Great group of people doing their job with smile. I did many tests in the past and will go back again, highly recommend to those who need tests done quickly and professionally. Very conveniently located right on the 77Street R train stop because the parking is tough in Bay Ridge.

Community Radiology provided an excellent experience for my mom's imagings today. First of all, we…read moretruly appreciate Sally and Min for making the best accommodations for her exams and clearly explaining all the instructions. Ada welcomed her with the warmest smile, instantly making her feel at ease. The facility is clean, well-organized, and easy to navigate. Staff members Jessica and Susan, along with technicians Fiona and Qing, were all friendly, professional, and caring. The wait time was very reasonable as well. We highly recommend Community Radiology to anyone in need of imaging services!!

Went here on short notice (did not check reviews prior) to get some x-rays done referred by my…read morephysician's office. They accept walk-ins for x-rays. The receptionist was welcoming and checked me in right away. However, the male radiologist had a hostile attitude and was very aggressive towards me the entire time. I understand that most of the patients around this area probably does not speak fluent English but I do and I still don't understand what he wants me to do in order to take the x-rays correctly. He had zero patience and did not want to spend a single second repeating or clarifying himself. This absolutely needs to change especially when these are procedures that patients feel vulnerable in doing. After the procedure, I stood at the front desk to ask if there's anything they need from me. The receptionist that helped me earlier was on the phone. The other 3 were chatting up a storm and ignoring me until I stood right in front of them and said "Excuse me." One of them finally made eye contact with me to take my questions. It is unfortunate that this clinic is the way it is because it is in a high-traffic area and convenient location. It really could be a community serving clinic like the name suggests. I will not re-visit and will be using the other recommended place (better reviews) by my physician moving forward.

I've gone to them multiple times, and always use their services. They are professional, prompt…read morewith appointments, courteous, and pleasant. They respect your privacy and make you feel comfortable. Excellent facility

Marina · I had the…read moreworst experience in my life having MRI at the Brooklyn site Bay Parkway. July 28, 2:15 appointment. I was in a waiting room for 2 and a half hours. When I came to receptionists asking how long I was suppused to wait, they all with stone faces, not even saying, sorry, answered, delays. Receptionists are very cold and unfriendly. Finally, I asked for supervisor, who at least said they apologized, and I will have service soon. I would never come there again. Receptionist were not nice at all. Terrible place. Don't go there. it's a lot of other places to go

I am extremely disappointed with NYU Mammography Services. After being told that a biopsy may be…read moreneeded, I requested a CD of my imaging so I could move forward with additional care. More than two weeks later, I still have not received it and continue to get the runaround every time I call. When patients are facing the possibility of a biopsy or other serious follow-up testing, timely access to their medical images is critical. Delays like this create unnecessary stress and can potentially delay important medical decisions. The staff have been unable to provide clear answers or a realistic timeline, leaving me frustrated and concerned. Patients should not have to repeatedly chase down their own medical records, especially during an already stressful situation. I hope NYU improves its process for releasing imaging records so future patients receive the prompt support and communication they deserve

Do not go here. Family history of breast cancer. They scheduled me for a biopsy that they could not…read moreperform because they didn't have the correct equipment to do so. Spent weeks agonizing over this procedure, and when I got there, the nurse told me that the doctor asked if they should have called me in advance to tell me not to come! Horrible, unprofessional, and dangerous! This is not a place you go for an XRay of your foot. This is breast cancer detection. Stay away! Moral of the story: if you want the NYU care, don't go to the NYU outlet. Go to the FLAGSHIP in Manhattan.

I was well taken care of at this location. I want to especially relay that the Tech, Julia…read more(Yúliia) was attentive to my every need without me even asking. She made feel calm especially for the test I was getting done.

Worst place ever. Appointments mean nothing . Do not waste your time . Waiting 50 minutes for my…read moreappointment and front desk is a bunch of nasty girls . Many other places in Brooklyn, will not be coming back .

In the past three years, I've had enough scans at Optum Radiology (previously ProHealth Medical…read moreImaging) to glow in the dark. Why I've never rated this fine establishment is beyond me (maybe I left my brain in the machine?). Entering the waiting room, it's always clean, smelling a bit 'crisp' with a hint of Clorox disinfectant; Aaahhh... Just the way I like it! The front desk had two lovely young ladies willing to check me in and hand me the necessary paperwork I needed to fill out prior to my tests. I sat down to complete my scribblings, signed my life away, and handed my papers over again. I was greeted by their radiology tech, Ken. Ken was a doll! He did a visual scan of my person, in search of metal (eg: jewelery, watches, perhaps an under wire bra, etc.), while explaining what I was in for. Ken showed me to a locker to place my things securely and discreetly, and then escorted me to the MRI room. The MRI was of my cervical, thoracic and lumbar spine - all three in one shot; Two hours in the MRI tube. Fun fun fun! Ken did a great job making sure I was as comfortable as I could possibly be. He gave me a wedge to place under my knees and a blanket to cover me, up to my shoulders. It was like being 'tucked in' for a very noisy nap. In between each section of my back being scanned, Ken used the intercom to check on me and make sure I was still doing well and didn't need a break. When the test was finally completed, Ken helped me off the plank and gave me an estimate of when results would be in. Incredibly friendly, compassionate and helpful staff. Five-stars, no question.

I have been going to this facility 9920 4th Avenue for many years. Great techs and professional…read morestaff. Something has gone wrong. I had a mamo and sonogram appt for Monday 8/31/2026 for 8:00 am. Got there and signed in. At 7:50 I was told the tech called in sick. I rescheduled for today 9/14/2026. I arrived at 7:30 filled out the paperwork and paid the copay. At 7:45 I was told the tech called in sick again. Twice in 2 weeks. Something is not right.

Yet again, another outstanding experience with this wonderful company! The tech who did my tests -…read morePesach - was one of the nicest people I've ever had the pleasure of dealing with - and I can't praise him enough! He was extremely kind, very pleasant, knowledgeable, helpful, and just perfect in every way! Thank you again, RapidX! And, many thanks to Pesach, for being such a genuinely great person!

The best xray company friendly stuff 24 hours service you get results less than 20 min after the…read moreexam is done .. serving 5 borrows and jersy also . Definitely recommended

I went to leave a review and ironically forgot I had left a review a little over a year ago and my…read more2.0 experience was very similar to the first. The only change I would say is the ultrasound tech had rather cold bedside manners. She could have made the experience more pleasant by at least acknowledging what organ she is currently scanning, etc. Also, her directions on when to hold my breath and breathe normally weren't very clear and she was obviously getting annoyed. Bedside manners could use some work. I've had better experiences getting mammogram. I dropped my review down to 2 stars with this visit. NYU Langone - I hope you're able to better train your staff with speaking to patients.

Took my friend so he can have diagnosis test For an up coming surgical procedure, clearance…read more Prompt service with a doctor's script for X-ray of the chest for my friend. However the personal in the office were talking among themselves very loud which was annoying. We did not need to hear what they had for lunch etc The place was clean free of any foul smells or clutter. The wardroom seats were comfortable as well.

I had a post-COVID x-Ray done here to make sure all was well. This is one of the only x-Ray spots…read morethat will take same day walk-ins AND see patients who have had a cough in the past 2 weeks (and I sure did even though I had already recovered to about 90% and tested negative for COVID). Since it is a walk-in location, you may wait a while but there are plenty of spots to stand away from the smaller waiting room which can get crowded. My x-Ray tech was fast and efficient. The scan itself took about 5 minutes in total, and the office sent my results over to my doctor at lightning speed. Would definitely recommend this location over the other BRMIs in the area.

I went with my mom for imaging and they were super efficient, Denise at the front desk was very…read morekind and we had a short wait as a walk in. Great experience.

Beware of this place, the receptionist is extremely rude and when asked if she needed my…read moreinformation she rudely asked me to wait until she was ready. Keep in mind she was on a personal call, no one else was in the office, no patients had arrived yet. People like this should not be the first thing you should deal with when in pain. At the end of my appointment I can say that the technician was great, hospitable, unlike the receptionist. Get rid of the receptionist and business will be at 100 percent. This all happened at 7 50 am August 2 2018, for the record.

Best staff ever in this location, very considerate and polite. Would come back for another exam if…read moreneeded. Techs and staff care a lot about patients there is no wait time here. Plus there is a parking garage.