The sales here never push you aggressively to buy anything, because they don't have to: the quality…read moreof furniture is always the best! They offer 100% real leather furniture in the basement, and the price is just right. You won't worry about spending loads of money but buying crappy things. In addition, there is a liquidation center at the south of this store. Same quality, much affordable prices! I'm sure you will become a fan of it.

Great customer service and a place that will bend over backward to help you. Great selection on…read moregreat quality furniture. I can't believe how not pushy the sales people are. This is my kind of place to shop. They gave me space to look and then approached asking if I needed help. I also like the on-line help in setting up a free consultation.

I purchased a range and was told it would be here in 3 to 4 weeks…read more2 Months later still no range. I was given 4 different delivery dates. If you don't see it in the store walk away. (RUN) I could of had the range from Costco in a week.

Ordered a TV online on Saturday noting it was in stock and could be delivered on Monday. On Sunday,…read moreI received a call from the store indicating that the delivery was confirmed for Monday, but that I would receive a text later in the day confirm the delivery time block. I did not. I take the day off on Monday as I'm not sure when to expect the delivery. Monday morning arrives, and nothing. I call the store, but cannot get through to anyone - any options directs me back to visit the website. I message an online agent and they confirm there is a delivery today but cannot tell the time - they say they will call the store to have someone call me back asap - no one does. I finally get through at 2pm and they tell me that this is my fault, they had not promised delivery today, and that they will do me "a favour" by having it delivered between 6-9pm tonight, and that I should be happy because "they never get it out this quickly". I asked to speak to the manager to compensate for the troubles that I endured and she kept interrupting me, telling me when I was "allowed to talk" and told me there is nothing she can do. I will never shop there again and will ensure that I tell everyone I know. Thunder Bay store sucks!

I appreciate the service, especially Jasmine. She's very careful and pays attention to each…read morequestion. I bought my bedroom there because she offered me many options and focused more on my satisfaction than taking my money . Be the same, Jasmine.

I had a sofa bed delivered on Tuesday evening from the Thunder Bay Memorial Avenue store They took…read moreapart my screen door to get it in the house and never put it back together properly so the door swinging open and going to break. I called immediately to have them come back and repair it and they never did!, unfortunately, I don't know how to do it! it is now Friday and it is still not been repaired. Service and delivery it's definitely horrible and I have not had a chance to really sit on the sofa bed to see how it is.