Happy to once again have the CPAs at Paragon Accounting & Tax Solutions prepare my individual and…read morecorporate tax returns this year, as they always do such a good job. J. Marc Replogle THE REPLOGLE FIRM, P.C.

I can't remember how long I've been with Paragon. That's how lovely the relationship has been…read more Reports come on time, questions are answered quickly, support is practically immediate when problems arise and everyone is just so dang nice. I've trusted Paragon for years and I don't see that changing anytime in the near future.

I have been using this firm for a number of years and they have prepared my annual income tax…read morereturns. Ellen explains my taxes in plain English and in ways that I can understand. I would highly recommend her. David O.

Update 9/25 Ellen followed up Friday saying our personals taxes were completed. Not filed, just…read morecompleted. Remember, we have paid our retainer, and we have paid every invoice to this point, paying them electronically day of receipt. After noting she's completed our personal returns Ellen's email turns angry. I'm deciding whether to post Ellen's response because it carries financial threats regarding our filings, and what I perceive as ultimatums. I will share the email with anyone who requests a copy, however, I will fall short of posting at this time because it is quite concerning and I have to consider long term what our options our. When I requested our Personal taxes, as well as documentation that they've been filed, Which is what I had to demand regarding our corporate taxes as well, below is one of several email responses from Ellen, again, I described another above. As a side note, regarding Ellen's message below, I asked for her to tell me what part of my review was not 100% spot on, to which she did not address. On Sep 24, 2024, at 6:39PM, Ellen V Springer, CPA espringer@springercpa.com wrote: Why should I send it to you after the way that you blasted my firm on Yelp? Why would you want anything else from me? Perhaps you would be happier with someone else doing them. So remember, Ellen has all of our personal information. We're coming up on our filing deadline, We've paid Ellen's retainer and she told us Friday she had finished our returns. This is her response. My response to Ellen came this morning, 9/25/24. Ellen, If Karen and I don't have answers by noon regarding our personal returns, I will post your response, verbatim, without hesitation. We refuse to play games with you over a matter as critical as our state and federal taxes. Your continued responses are emotionally based responses. Your responses are void of resolution. Your responses, rather, are combative, circuitous and misrepresentative of the facts. You're holding Karen and me hostage as to how you move forward? This is gravely concerning and highly unethical. Karen and I have grave concerns as to how you've responded to us in a highly threatening manner. Karen and I have grave concerns as to the context of your recent emails. Your threatening tones from your email response where you first write that you've seen my fact based review on yelp, to you feeling it necessary to put in writing "Why Should I?" There are professional and ethical concerns that Karen and I both share regarding your actions, your words, these concerns run so very deep. When we finally receive a response from you it's laden with threats? You said in an email that you completed our personal taxes last Friday. If Karen and I do not receive a copy of our personal taxes by noon today, if we do not get notice today that you have filed our personal returns by noon today, I will share this email thread and seek outside assistance for resolution. Karen and I will do what we need to do to address this ethical and professional concern. Your threats regarding the critical nature of our personal information, our state and federal considerations, are causing Karen and me great stress and undue worry as evident in the emails and calls I initiated the week of September 9. I will not address this further with you. We are at the mercy of your intentions and actions regarding our personal filings, and that is not good for Karen and me. Sent from my I phone Regards, John Grattafiori TheGrattafioriGroup.com Ellen V Springer, CPA 11:42AM (22 minutes ago) to me, Karen I just got to the office from having doctor appointments this morning and I am calling the Georgia Board of Accountancy to determine what course of action to take. With warm regards, That is her response after I requested a copy of our personal returns as well as a time stamp of the filing. I filed a complaint with this board w/o 9/16. If you are familiar with accounting firms, many, like Ellen, create a portal to share information. To this date, nothing has been uploaded into the Portal from Ellen, no update, not a thing. Remember how many communications I had for a week just asking for an update? We have already paid Ellen several thousand dollars and we are still waiting for personal returns she said we'd have by 9/11/24

Samaria was very thorough in explaining her processes, she helped me balance all of my business…read moreaccounts, I highly reccomend this company. Thank you!

From the owner: We are a Mobile Service Bookkeeper. If you're looking for a firm that will focus on your individual…read moreneeds, and always treat you like a client who matters, look no further. Our firm is large enough to offer a full range of professional services, but small enough to give you the individual attention that you deserve. We will thoroughly and conscientiously study your personal situation, and tailor our advice to your specific needs.

UPDATE - Bumping them from A-Okay / 3 Stars to Yay! I'm a fan / 4 Stars. I was just in there…read moreSunday afternoon. Little no wait. And new magazines in the waiting room! Lol. Front desk gentleman was so sweet and cheerful. Service by John - excellent as always. That little VCR is still there - but I'm coming to think of it as a bit of a mascot! *********************************************** Okay. So . . . if you're expecting a grandeur setting with cherry stained furniture and those old fashioned green shaded bankers lamps, complimentary coffee, dulcet tones of classical music while you sit in a sumptuously appointed waiting room - this is not the place. Instead - here at John's - what you get is a super busy, super competent CPA in a somewhat disorganized office. My feelings about John and his practice are somewhat conflicted. I was a client years ago and left because John flat out refused to let me claim a dependent child that I had taken temporary custody of. In this case, both parents wrote a letter confirming that I was his temporary guardian - AND one of the parents was actually willing to accompany me to the appointment. Most importantly, I had no romantic relationship (prior or at the time) with the child's parent. But John refused - saying that in the past - he'd had people (usually after a romantic relationship ended) come back and accuse his clients of fraudently claiming these dependents. SO I took my business elsewhere for the last few years - but came back because my last CPA kept changing locations AND raising prices. A couple of years before he questioned my integrity :0(, one of his former employees, Aunt Betty, actually lost my W-2s and all my tax information while I was actually sitting in the waiting room. General consensus was that she placed it in the folder of another client who had left while I was sitting there waiting - but we never found out for sure. So the refusal to let me claim a legitimate dependent back in 2010 was the straw that broke the camel's back. But he must be doing something right - because I'm back. So the cons for this practice are: Front office staff (I'm not sure - but I think it's comprised of lots of friends and family) can be pretty unprofessional, abrupt - bordering on rude - and the appointment software ALWAYS seems to be on the fritz resulting in missed appointments and long wait times. The interior and exterior could use a little updating - a fresh coat of paint, some new carpet, comfortable chairs, television and wifi would be AWESOME. The pros for this practice are: John is very knowledgeable and has been in the same brick and mortar location for over a decade. He is very honest - and will do his best to get you a nice return without letting you claim ridiculous things that will get you audited. His prices are reasonable and he's pretty charming and laid back. I have referred several people to him and they were pleased as well. So if you can get past the knuckleheads at the front desk - who in all honesty - aren't that bad once they warm up to you - they just need some polishing - give John Michael Miller a try!

We've been going to John for about twenty years now. Yes, it's a long wait to see him. Yes, you…read morewill spend hours in his waiting room. Yes, they always seem to run behind on their appointments. But, as his longtime customers know, he's worth the wait.

First time client for tax preparation services. Very happy with this firm. Explained everything to…read moreme, went over my return with me to make sure I understood everything and answered any questions and checked withholdings to make certain the right amount of taxes are being withheld. Appointment was on time, office ran on time, time use was efficient, and productive. Will be returning for next year's tax season. Thanks

Lisa prepared our tax return again this year . She answered our questions and explained everything…read moreto us . Our tax return was done and filed very promptly. Everyone I have been in contact with in that office is very knowledgeable and extremely nice and helpful. Their charges are very reasonable also. I highly recommend Lisa and Townsend Tax.

This is the best accounting team I have ever used. They are fast, friendly and reliable. I was…read morereferred to them a few years ago by a friend, and I have been using them ever since. I feel lucky to have found Mitchel and his team, as the prior accountants I have worked with were not as good. I have only used them for taxes, so I can only speak to Davis & Associates excellent service in that area. I know they do payroll, etc. and I have heard good things about them for those services but never used them personally. I would highly recommend Mitch & his team.

I've been a customer for a couple of years now and the team at Davis & Associates CPA firm are top…read morequality! Absolutely great at helping me out with my tax preparation. I'd be lost without them. Give them a call. I bet they can help you get through the challenges we all face in trying to figure out just how to get this annual task signed, sealed & delivered!