I had been on vacation when my mother's health rapidly declined. I came into town and she ended up passing away. As a result, I needed to pack up her belongings and take them back to my home in Colorado. Since I was unprepared, I did not have my truck and instead had a vehicle with no hitch to pull a trailer. These guys ordered the hitch receiver, wire harness, and ball and told me they would squeeze me in so I could get on the road. Flash forward, the part didn't arrive (after a holiday weekend). I found the parts elsewhere and these guys agreed to install it. Fit me in last minute at the end of the day so I could hook up the rented trailer and get out of town the next day as planned. 10 minutes into my trip back to Colorado, I was read ended in traffic. I called these guys and brought the car back by as the hitch was damaged. They provided a safe work around that would get us out of town and back home. Everyone here was wonderful! Super pleasant, apologetic when they didn't get the part (though I know that's out of their control), and went out of their way to help me. These guys were a bright spot in an otherwise very dark and difficult time. read more