Came here based on a referral to get my x rays done for my chiropractor. I was hesitant because they do not take appointments for x rays, only walk ins, so was praying for a not too long wait. Arrived at 8:30 AM on a weekday and there were about 5 people in the first waiting room. Checking in as a first time patient took a little longer than anticipated, but that may have been due to the fact that I didn't have my referral in paper form. Be sure to bring your referral in hard copy! After check in I was directed to a second waiting room which to my surprise had about 8 or so more people waiting. I had been told the wait would be 10-15 minutes so after about 20 minutes I spoke to the front desk because I cannot sit or stand for too long (hence the need for x rays.) I was quite close to leaving from the pain but they assured me I was next in line and immediately called into a room. The technician was considerate of my condition and tried to be as fast as possible. From arrival to end the whole visit took about an hour which was longer than I was hoping for but not unexpected. By the time I left at 9:40 the wait room was packed! Recommend going at opening on a weekday to minimize the wait. read more

I recently had a mammogram at this location. They were on time with my appointment time and the exam was quick and painless. I used the restroom on my way out and was chased as I was leaving by the frantic technician that did my exam. They didn't check the date of my last menstruation until AFTER they did my mammogram. She wanted me to sign a paper stating I am not pregnant. I'm not, and I signed the paper, but that was a huge mistake on their part. If I had been pregnant and they did not check the date they could have exposed a fetus to radiation. It was careless, but thankfully no one was harmed. They need to be more careful with their protocols moving forward. read more

This place is a joke. They need to actually honor appointment times. Even when you have an 8am appointment, the first of the day, be prepared to wait at least an hour. The front desk staff has absolutely NO regard for patients. My appointment was at 8. I signed in when I arrived a few mins before 8. I told them that I had an appointment, they had me wait. At 8:30 I went up to the desk, they told me to sign in. I said I did, they said that I need to wait to be called. I said no, my appointment was a half hour ago and I have to get to work, I can't wait. They said "you'll be called soon" and I said what time. They couldn't answer. Then the desk worker checked me in The techs are fine and the quality of care is what I would expect anywhere. But the office is incredibly poorly run. read more

After reading the reviews, I was skeptical of the appointment that I had made without researching what patients stated regarding the type of care from the technicians and the quality of services while getting procedures done. Upon entering at around 9:30 in the morning, the waiting area was half full and kind of dimly lit. I started to think the worse from the look of the waiting area, but good thing I didn't because I was immediately called within 10 minutes of my arrival time, seen in the back maybe 15 minutes after and the procedure was handled very professionally and expeditiously by staff. The only issue I had while at this facility was the changing rooms did not have locks on them and someone tried to enter the room, thinking it was empty when I was undressing and again when I was leaving to put back on my clothes!!! That aside, I did not have a bad experience here like stated by others in most reviews. The only other downside is you should arrive after 10 AM where street parking ends and you don't have to get a ticket like I did. read more

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Great service staff front desk nurses are all welcoming and supportive to your concerns. Made the appointment online and filled everything online making my experience and registration easier and faster. read more

I arrived at 9:10am as instructed for a 9:30am breast ultrasound appointment. It's now 10:17am and I'm still sitting in the waiting room.

Not a good experience here. The place felt poorly managed. Employees do just enough but don't make you feel taken care of. I was asked for insurance which o have in my app as a digital card. Most doctors know digital cards are the norm and they ask you to email them. I was given a hard time about mine. Then the radiologist was so weird. Russian lady with short hair. I walked in with a smile. She didn't even look at me and did not say hello. She just told me where to sit. Then the next 15-20 mins were super awkward with her just taking measurements without any human interaction. It felt like I was with a robot or she didn't recognize me as a fellow human. I was a number. Won't be going back. read more

I had a positive experience with Lenox Hill at a different location, so I decided to choose them again when I needed another scan done. The booking process over the phone was very easy, and once again, I appreciated being told the exact out-of-pocket cost I would be paying after my insurance was applied. This location was much more more hectic and chaotic compared to E 66th St, but the process was still smooth and seamless. Despite being super busy, the female staff managed to stay on top of things and remained polite throughout. I was in and out in about 30 mins with barely any wait time in between. read more

Had a great experience there today. Didn't have to wait and was very clearly walked through everything being done. Also loved being able to fill all paperwork in ahead of time. read more

If only I could give ZERO stars!!!! I arrived early for a 11:30am appointment and walked into a waiting area that was beyond packed with no room to stand or sit. I had to wait over an hour JUST TO BE CALLED FOR REGISTRATION and waited an additional hour before I was called in for my scheduled diagnostic test. There's no sense of structure or organization here. Patients are standing around with a "lost" expression. I would highly discourage people from going here unless they don't mind WAITING AROUND FOR HOURS for their scheduled exam. read more

I had a horrible experience here. I made a 5pm appointment thinking I would have enough time to make an 8pm workout class I had scheduled. They were extremely disrespectful of my time as I wasn't seen until 7:30, 2.5 hours after my appointment. (The workout class was non-refundable) I'd recommend Main St. Radiology if you need imaging in the JH neighborhood. read more

Came for an ultrasound. Was told to come with a full bladder. Got here 15 minutes early. Waited outside the building, as directed, for an hour then went inside to use the bathroom because I couldn't hold it any longer. They called me without being brought in from outside. Once I was called I had to remind the radiologist that I was still waiting. Radiologist was not very nice. Awful experience. Leaving here very pissed off. read more

poor quality of operations. don't bother coming for here for care because they don't care about you. they only care about seeing you on an assembly line. i made an appointment only to be told i have to wait an hour because they're people ahead of me. then what is the point of making an appointment if walk-ins are given priority? the real issue here is a greedy business that has no respect for people's health or time. read more

Astoria Blvd location previously Advanced radiology Lenox hill radiology was a BIG disappoint. 2 weeks prior to my husband's procedure I went in person to question/alert them that my husband has a potentially life threatening allergy to iodine , I asked reception to please find out. She gladly called the tech in front of me, the tech said NO IODINE. Instructions were to come to the appointment 2 houes prior to his 1pm appointment, to drink the necessary fluid. We get there and ask again about the IODINE, We are assured no IODINE in the dye to be injected into his body. At 1pm he gets called in, I ask my husband to ask the f ech again (yes! I am paranoid). 10 minutes later he walks out, he said procedure COULD NOT BE PERFORMED BECAUSE THERE IS IODINE IN THE DYE, as told to him by the tech, THANK GOD FOR MY PARANOIA, Shame on you Lenow hill radiology. read more

Don't waste your time, because they will take full advantage of doing so. Wait Time: 0 Stars I waited approximately 2.5 hours for a procedure that took less than 5 minutes to do, even including a discussion with the doctor describing the reason why I was there for the procedure. The crowd waiting for a CT Scan/X-ray was incredibly large. I'm sure they double/triple book each 15 minute interval causing the massive backup and wait time. Doctor/Technician: 3.5 Stars The only saving grace is the doctor/technician who handled my procedure. Mostly professional and told me exactly what I needed to do, and quickly did everything he needed to do on his end. The main issue I had with him is questioning why I changed my name all of a sudden (more on that in the next section) Staff Professionalism: .5 Stars Why I am even giving theme a half star is beyond me. I had spoken with them 3 times over the phone to setup my appointment and given them my authorization number. 2 of the 3 times I specified the spelling of my name and not once did they change it. The majority of my last name was spelled wrong. I arrived at the office 15 minutes early for my appointment and filled in the paperwork correcting my name, which they never changed. I mentioned it to them and they stated they would correct it. When the doctor arrives misstating my name, I noticed it was still misspelled. To me, it seems they don't want to to the work, and/or don't have a full understanding of the English language. How difficult is it to spell a persons last name when when tell you the spelling of it? Not to mention I have never seen someone confuse the pronunciation of an "o" with an "a." Overall: 1.5 Stars I am only giving this high a rating because there is at least some competence in this office. Overall the staff is rather unhelpful. They overbook to cram in more customers and extend wait times. They have no handle on the behavior of customers or their children (one parent let their child walk around screaming for a good 5-10 minutes without anyone saying a word). No matter where you go you should never have to wait more than 1 hour for a procedure, unless there is an emergency. Waiting for that long is plainly disgraceful, but it is all too common in this neighborhood. read more

First of All, There are lots divas working here, asking questions is like disturbing them check on their hair and nails 2nd, I came here for a X-ray, they said no appointment needed but I wait for almost hour and half 3rd All the reviews are correct, no customer service at all, and they don't care!!! Avoid this place if possible Bring ur phone charger cause u will have low batteries since the wait time is forever... read more

I had to leave a good review! I saw all the bad reviews and was scared. So I contacted the facility ahead of time. My concerns were I can't sit for prolonged periods nor stand. I don't want to list names, just in case, but the woman I talked to, Miss L, was extremely appreciative and accommodating. There was even an issue with my health insurance and previous miscommunications between myself and my doctor's office that she helped rectify before my appointment. When I arrived, I felt like the staff was aware of my presence and made me feel comfortable, even pulling out a cot for me after I was experiencing some pain from sitting awhile. Out of all the craziness I had to deal with prior to this visit, with health care issues that had zero to do with Doshi, this visit today was so refreshing and made me happy. The technician was stern, but very helpful and informative. The receptionists were helpful. So, I know there are bad days and craziness with healthcare these days, but today was a good day. Thank You. I had to post. read more

I ve been waiting for one and half hour already. Ask them why so long and told me I got the wrong doctor report.((well, I got the blood report and that's what they needed. how am I supposed to know what they need)). As I am waiting I can see a lot of people coming in making waiting area very crowded. read more

Lenox Hill Radiology - Crowd - Diagnostic Imaging Near Me - Jackson Heights, New York

Terrible place. Please don't come here. There was a really rude employee (at the time she was one of the front desk employees and was the person handling photocopies and checks the completed form). She just had a frown on her face and looks like she does not want anyone to talk to her. The worst thing about this place is that they are so unorganized and the employees don't communicate with their clients. You'd have no idea where to wait or what to wait for. ALSO, even if you set up an appointment with them in advance, you'd still have to wait MORE THAN 2 hours. Please don't come here. It's not worth it. read more

The receptionist take forever to call you! They take longer than the actual procedure's. You are waiting longer for them to put your information in! Waited an hour for them to call me to input my information. And the actual procedure took 20 minutes . read more

PROS: Front desk staff are efficient and polite. Staff keep the patients moving but it is still very crowded CONS: Not enough changing rooms. Ultrasound tech (Very old, blond, short, Russian lady) is obnoxious, insulting, VERY SLOW and MEAN. I WILL NEVER GO TO THIS DOSHI AGAIN!!!!! I never imagined it could be possible, but this location is EVEN WORSE than the horrible Doshi in Flushing near Parsons Blvd.!!!! read more

No parking available. Way too overcrowded and tight. If you want to be with your partner during any procedure, even for a sonogram, you can forget it. No Regards or Hospitality to family or spouses here Go somewhere else... read more

Very professional and welcoming environment. My appointment was at 8:15 am for a cardiac ct scan and at 8:15 am they started the process of checking me in. By 8:45am I had finished everything and done the ct scan. read more

I came here for a sonogram and let me tell you it's horrible. There is no privacy when they make you take off your clothes and the whole waiting area can see you coming in and out of rooms. I've never been to place where you go in to a small little room get naked and come out holding all your belongings while trying to cover yourself so other people waiting you don't give them a free show. The staff doing the sonogram are very rude and they treat you like you are just another number. While in the middle of my procedure this other lady walks in sits down doesn't even introduce herself and takes out her phone and doesn't even say who the hell she is. Never again! The only reason why I have a one star was for the front desk staff who are actually nice. read more

Very unprofessional place, never told me I needed prior authorization for Sonogram and did not want to do mamogram at least, which is approved by insurance, front desk did not even try to keep me as a client. I told them that I would go back to do sono if it was requested. But they did not care at all, no sign shown of trying to help me. Do you know how far your Pelham office is? And the arrangements we as working people have to make to attend to the appointment?also do you know how important is for me to find out what's going on with me?. How you make people go to your location just to turn them away like we don't even deserve their attention. You guys don't know how to keep business running. I will never go back or recommend this place to no one. read more

Not sure why this place gets such a bad rep, but I had to come on and share my review so others won't be scared away. I just finished my x-rays and walked in - without an appointment. Got there around 8:45 on a Thursday and there was only one or two people there, but when I left about 45 minutes later, it was pretty busy. The friendliness of the staff really impressed me. I was helped by Yesenia at the front desk and then Sam and John as my radiology techs. Sam kept me in good spirits and seemed like he really enjoys what he does, which is always a plus. I appreciated how he tried to make me laugh even when I was in pretty bad pain with my back. They send your results right to your doctor in a couple of days and even give you a special code so you can check them out yourself and have it for your records. Super helpful and will definitely go back for all my imaging needs. read more

My appointment was at 2:30. I waited until close to 3:30 to get in. Once I was done I was asked to wait for the results of my test. After waiting for 40min I went to the front desk to ask how much longer it would be. The woman seemed surprised that I was still here and went to try and find the tech who did my test. It's been 10min and she brought out one tech who wasn't the right one and she is still looking I guess and they can't find my results. read more

Customer service is horrible, unprofessional and rude. But that wouldn't have been that bad if it wasn't for the 4 1/2 hours that I waited there. Went in at 5:45pm and left at 10:15pm. Unreal. I wasn't the only person either, we were about 6 people, they have no regards for your time whatsoever. I never had any issues with Doshi on the Upper East Side but unfortunately they closed that location. Stay away from this evil place if possible! read more

This place is horrible. 90% of the people who work here are rude and argumentative. The wait is SO long. You have an appointment??? No one cares. Avoid this place at all costs. read more

Terrible place, they threatened to call ACS on my mother simply because my sister had a bruise, next time it's gonna be a lawsuit.

Been waiting 3 hours for my MRI. Would walk out if i didnt need this text done now. When i asked why the long wait the rude staff all but ignored me and said there is only one more person ahead of me. So its 330pm and havent ate since yesterday, thanks Doshi. read more

Customer service is crap, but the technicians working in the back are polite. The medical assistants are careless about the clients. They give wrong information and not enough! They're late with my CD for my CT scan, and never sent it to my orthodontist as they said they would! Irresponsible.. read more

the waits are way too long even if you come in early morning. I prefer the last appointments because you are seen quicker. the staff is great and helpful. read more

I'd give 0 stars if possible. This is like a cattle ranch. No organization whatsoever. Herding patients to different places so they can wait more. Why bother accepting appointments? Might as well go to a public hospital. read more

I am upset that I must give them one star because honestly they don't deserve half of one. In this location they accept walk ins and squeeze them in with appointments. I'm currently still waiting with my grandma and her appointment was at 9:10am. This is absurd I will most definitely make sure my grandmas next appointment isn't located here again. Please do yourself a favor and avoid this play by all MEANS! read more

Run run RUN like the devil is casing you!! What a horrible place! You walk in and there is about 40 patients waiting, some even standing because there are no seats. People are on the phone having loud conversations, aggravation written on everyone's face from the wait time. I stayed there 5 minutes before cancelling the appointment. This place is a zoo! How can anyone get adequate medical attention in this meat market? This place is extremely over booked not only unfair to the patients but to the over worked staff themselves. This place needs a complete overhaul! Book your appointment somewhere else. read more

Worst Place ever!!! The Divas in the front desk don't like to be questioned!!! They don't say anything at all!! The are so unorganized that 2 medical assistants called the same patient within 10 seconds, they have no order, very unprofessional if u ask me, place gets crowed quick and no one gets called and the wait gets longer and longer!!! I've been waiting for over an hour!! I just hope they send my PCP my results!!! Never coming back read more

Terrible service. The ladies from the front desk always talking about personal issues even sex in front of customers instead of being focused on their job. Very rude! For being unfocused they do not read well the referrals and make people waste the time. They were supposed to call me with an appointment in submitted online. It never happened. When you schedule an appointment they need to verify also if all is good instead of blaming the doctor. Do your job and stop talking while you are taking customers. The attendance has decreased during to bad customer service. I hope the radiologists are more professional. Otherwise, I would be scared of not getting the right results. You remodeled the office, but not the people in the front desk. read more

worst experience so far in my life. The receptionist are rude, not professional, expect to keep you waiting for over 2 to 3 hours. I do not recommend this place for anyone. They don't even deserve one start but I had no choice than to click on one star for me to add my review. read more

I've been going to Lenox Hill Radiology formally Doshi Diagnostic since 2001, for all my Diagnostic Needs. First I had an Appointment at the Astoria Office @ 4:30pm but got there 15 minutes late, because I was at an Emergency Medical Appointment with my Primary Care MD, due to my Acute Bronchitis & Asthma. But I was Turned away because they have a Hard Core Rule, they close @ 5:00pm, which I was Not Told about. And unfortunately, Lenox Hill Refuses to Pay there Technicians over time!? I left very dissatisfied and disappointed! But the Receptionist made a 5:00pm Appointment for me to go to the Jackson Heights office the Next Day. Sick and in the Rain went to my 5:00pm Appointment and Again was turned away, because the Doctor didn't put the Reason for the Test, she did put the Type of Test: Thyroid Sonogram, but Not the Reason? This has never been a Good Reason to Turn Patients away?? And they were so Rude they Argued with me?? "VERY UNPROFESSIONAL" I told them what it was for, because I've had this Condition for Years, but the Three Stupid Girls at the Front Desk Said, No, No, No!! And Since it was after 5:00pm my Doctor's office was Closed. I asked to speak with the Manager, there was None, nor was there a Supervisor??? I lefted Furious and Disgusted! And as I walked away the Three idiot Girls started to Laugh at me, so I Turned around and had some Choice Words for them! When I finished they were Not Laughing anymore! This Diagnostic Test Costs almost $1000.00 but Lenox Hill Radiology believes they are doing you a Favor, even though my Excellent Insurance, which I pay the Premiums for, Pays the 80% and I pay the out of Pocket 20%. of the Bill; but this is Not Good Enough for them! Then two days later I get a call that I Missed my Appointment and do I want to Reschedule?? I informed them only if they send me a Car Service both ways. But, I never got a call back, No Surprise there! So when I go to see my Specialist I have to tell her the bad News. And then spend more Time, Money and Energy to go some place else! My Advice, when you are a Paying Customer and are Treated like Garbage, Never do Business with them ever again!! There's a lot of Competition and Options out there!! Finally, if I could give them a Negative -20, I would feel more Justified!!! read more