Although it's very busy there, employees are very diligent and assure they listen to concerns and…read morethey are not people who work slow and make mistakes. I applaud each and everyone who helped me. When my boyfriend and I went there earlier for x-ray early morning as first people to arrive when they do, they quickly was able to check him in, nicely allow me to wait close by and showed me where I can sit, and finished his X-ray in less than a few minutes. Their rate of providing printed CD was faster than all other radiology locations. They print it right away on the spot instead of hours later. They also mention the issue because they know it's important to follow up right away, whereas other clinics ask you to wait for the report to be done in whatever time from they conclude. Furthermore, even though they say report takes 2 days, the doctor actually already received the completed report in less than an hour. I recommend going early at opening hours for less longer line.

I had a left shouldered injury about 2 months ago and have been coming here for the last 2 months…read moreto check on the progress of my shoulder. The staff are courteous and efficient. There really isn't much of a wait from my experience. I used the back xray area which is part of New York Presbyterian. I would recommend coming here for xrays, as the staff members seem to care.

I recently had a mammogram at this location. They were on time with my appointment time and the…read moreexam was quick and painless. I used the restroom on my way out and was chased as I was leaving by the frantic technician that did my exam. They didn't check the date of my last menstruation until AFTER they did my mammogram. She wanted me to sign a paper stating I am not pregnant. I'm not, and I signed the paper, but that was a huge mistake on their part. If I had been pregnant and they did not check the date they could have exposed a fetus to radiation. It was careless, but thankfully no one was harmed. They need to be more careful with their protocols moving forward.

This place is a joke. They need to actually honor appointment times. Even when you have an 8am…read moreappointment, the first of the day, be prepared to wait at least an hour. The front desk staff has absolutely NO regard for patients. My appointment was at 8. I signed in when I arrived a few mins before 8. I told them that I had an appointment, they had me wait. At 8:30 I went up to the desk, they told me to sign in. I said I did, they said that I need to wait to be called. I said no, my appointment was a half hour ago and I have to get to work, I can't wait. They said "you'll be called soon" and I said what time. They couldn't answer. Then the desk worker checked me in The techs are fine and the quality of care is what I would expect anywhere. But the office is incredibly poorly run.

This was one of the worst medical imaging experiences I've had. The staff was disorganized and…read moreunprofessional, communication was poor, and I waited far past my scheduled appointment time with no explanation or apology. The facility felt rushed and careless, which is not reassuring when you're getting an MRI. I would not recommend this place and will be seeking imaging services elsewhere.

Make sure to confirm your appointment day before and that the place has all appropriate documents…read more Arrived on time for my appointment, but had to wait 30 minutes for the patient before me to finish up. The radiology tech made sure everything was clear and that I had no questions prior to start and made my 1+ hour scan as comfortable as possible.

ATTENTION!!! Make sure you understand how your health plan works and what it covers, especially for…read moreseniors. This radiology place will try to squeeze out every last cent from patients. Usually, centers will use both health plan and Medicare but ZPR will charge the most amount, apply the plans and still have patients pay the excessive amount not covered. Call your health plan first and opt for another radiology center, perhaps one TRULY in network. Do not rely on ZPR to answer, they say they are in network but charge the most. Other radiology centers that we have since used have not charged so excessively.

This new business on Queens Blvd, opposite Target, is convenient and the service is fast…read more Twice Grandma's doctor ordered a procedure and they were ready for us in 30 min. Service is friendly and professional on both visit. I hope they can keep up their high level of services.

Trying to reach Elmhurst location is very hard. My 87 yr old mother has a manmo today. No one in…read moreanswering to help me. 5 mins of voice recording, giving me PTSD regarding my former cancer. It's 91 degrees . Where will she be waiting inside or out. Will someone help her, can I go in with her? Questions never answered. Lennox took over all radiologists who don't pick up calls. SMH

I feel kind of bad giving this place a low review because the lady at the desk that took all of my…read moreinformation was extremely nice. She answered all my questions and made sure I was all set before going in for my appointment. The doctor was ok. He didn't introduce himself. Lol I have no idea what his name is. I like that he was very straight to the point, though. He kept it simple. Told me what I needed to know and didn't waste any time getting me into the MRI machine. I had severe back pain and he helped me up and out of the machine even though it took forever lol. The reasons why I give such a low rating is because (1) it smelled funny in there. Like they may be battling a rodent problem? It smelled like a mouse had died in the walls or something. (2) I waited over two hours past my appointment time to get MRI done. It's not the worst place in the world, but I would recommend looking around for another place before settling on this one. Since that visit, I've gone to Neighborhood Radiology on Metropolitan Avenue in Forest Hills. A MUCH better experience. Try there if you can.

Apollo Imaging Diagnostic Radiology is very customers oriented. Two of their employees Ms. Shakila…read moreAkter & Ms. Shamoli went beyond my expectations to comfort me to overcome my fears and gain confidence. I highly recommend them.

Went for a chest xray. I was in and out quickly. Check in was prompt and polite, waiting room was…read moreclean, xray tech was professional and gentle. Good experience.

I went here to do a follow-up for a mammogram. I'm not sure if they have any other machines, but it…read moresure looked like there were tons of rooms. The waiting rooms looked quite large and empty, too. It could be because of the time of day? The bathrooms were all clean, which says that they are sterile. When I walked in, they checked me in, and the person was training, so it took a bit. I'm not sure why they ask you to go in so early, when all you do is wait around until you're appointed time. Everyone was nice and very professional, and I was seen on time. I have to go for a follow-up, so I'll be going back to this facility.

My PTT and INR was missing from the bloodwork for the clearance, so I was recommended to get the…read morebloodwork done at Labcorp. For some reason I'm unable to make an appointment at any of those two Labcorp locations in Long Island City, so I chose this location in East Elmhurst/Jackson Heights instead. Everything can be done online as long as your prescription is sent to them. The appointment process is done through their website and was simple. This Labcorp is on the second floor in PetCo Plaza and is also wheelchair accessible with an elevator. You may need to wait a little longer since they seem understaffed. The check-in is also done though their kiosk. The place looks clean to me. I was in an out within minutes. The Asian lady who drew my blood was courteous.

No one answers the phone when I call. Waited nearly 2 hours to give a urine test. Not the best…read moreservice.