Every time we have been given an estimate they always want a significantly higher payment when the…read moreprocedure was done. Talking hundreds of difference.

Called to schedule an appointment because I have molars that are infected from the severity of a…read morecavity. Nobody in this area is accepting Medicaid and I've been suffering with this tooth for 2 years. I told them I would pay cash for the tooth removal since they don't accept my insurance. These people flat refused to even schedule me and get me the medical care i need when I have an active infection and offered to pay them cash at time of service. Pretty sad that this is how they treat members of the community.

I went to here and my initial appointment ok…read more However, my experience afterwards was inappropriate. My bill came in the mail and didn't specify a due date. I called to pay a few weeks later and was told that there would be a late fee. I inquired since there is no due date, a late fee would be hard to determine and the front desk said "Do you want to pay your bill or not". Completely uninterested in returning due to a lack of professionalism and tact.

I've lived in huge metro areas - L.A., NYC, Chicago, SF, and Newport Beach where dentists…read moreconsidered the 'best in the country' are said only to be located. NOT SO. Hands down, Dr. Yeoman IS THE ABSOLUTE MOST SKILLED AND SUPERB DENTIST TO WHOM I HAVE EVER BEEN. I have massive anxiety about any dental procedures starting from childhood ( a disastrous tooth extraction at a fancy dentist in Newport 10 years ago among the more recent of nightmares ) as I was born in Hawaii, and mid 70's dentistry was positively barbaric and painful. Dr. Yeoman was so warm and funny that he put me at ease immediately as did his assistant Alex. During the procedure he was fast, precise, thorough and again, very gentle. So gentle he didn't even need to give me novocaine to fix two chips in my front tooth from gnawing on a ribeye bone. The results are BEAUTIFUL and maybe took 40 minutes. He's a magician. Staff members Alex, Rachel and Brandy were all absolutely terrific and got me in right away when I called to explain the issue. Friendly, warm, helpful, accommodating, so much so that I will now never go anywhere else! Thank you Schaack Family Dentistry!

I needed a crown - and decided to get a bridge so I could be able to chew more proficiently- now I…read morecan't chew at all on that side- Dr Hopper broke the other tooth, and could not be honest with me that he did that he could've save me a lot of money at that point pretty sad he will never admit his fault I would have rather him been truthful with me than to tell me he wouldn't know if it was going to be ok, at that point it would take time to feel better I wasted $3500 on a bridge that I could've put towards an implant - funny, his little helper at that point told me it's sad that dentist don't admit their fault. I was wondering what she was saying ,now I know. I've never had a dentist, numb me to put a crown on after it was completed it only takes is the glue - now I know why he numbed me because he broke my tooth . It's gonna cost me probably $15,000 now he if he would've just been honest with me to begin with I would have excepted it at that point. I'm not going back . I'm sad

I had been seeing Dr. Herman for years now and have always had a pleasant experience with him. When…read morehe switched offices to deadwood dental the experience stayed the same. Recently Dr. Herman moved and Dr. hopper has taken me as a patient. I am always comfortable, treated like family, and taken care of.

Amazing new dentist. Highly recommended. In a dental…read moreemergency, this is the place to go!

Dr. Brian is very patient with kids. My 6 year old had a cap placed today and he was very patient…read morewith him, allowing breaks, keeping discomfort to a minimum. He needs 2 caps, but they are doing just one at a time so that it's not too overwhelming for him. Office staff is wonderful, and the care is top notch! Will use this dentist again for all my children.

I moved back to Rapid City a little over two years ago. My prior dentist retired so I had to find a…read morenew one. My cousin recommended Dr. Unkenholz though he did not go to him. He said he had been with his dentist for so long he did not feel he should make the change. I was very pleased with my first visit and every subsequent visit to Dr. Unkenholz. I find his hygienists are extremely friendly. I have recommended him to several people since I started going to him. With the Covid pandemic going on at my last check up they were very safety conscious. No patients were allowed in the waiting room. They waved patients in to check in as their hygienist were ready and took them promptly. Everyone wore masks in the office. The hygienist are attentive to your comfort and are gentle. In addition to the TVs on the wall and ceiling in the exam rooms, you will be offered glasses to protect your eyes and a wide variety of flavors to choose from for your teeth polishing. I had seen a couple negative reviews and am surprised to see them. My experiences have always been 5 star.

My hygienist was very thorough and gentle. I am happy to schedule with her again. Easy to make…read moreappointments and took care of my insurance questions and also fairly priced if cash pay / no insurance. I did not give five stars because they did not have mimosas in the waiting room.

Be aware! Went to place a crown on an existing implant . I have had this done before on another…read moreimplant! They had my insurance info before hand. Before seeing Dr Jensen I was taken to do an xray. I now understand it is an intraoral xray! Asked if it was covered the technician said yes. Finally see Dr Jensen , he states he can't put the crown on and wants me to see another dentist for imaging who is not on my insurance ! Left disappointed and confused because not my first crown for an implant! Go to another Dentist Dr Rice and he can put crown on with no problem. They sent a bill for over $350 for an xray not covered. They could not put crown on and wanted me to go to another dentist before they could do anything! This is just to warn anyone thinking of going to them.

I had Dr. Bury for 2 different procedures over the past 2 years. I found his procedures to be of…read morethe best I have experienced. However, his accounting has issues when 5 months after my bill ($1300 +) was paid in full per the signed "estimate" as it is now referred, I received a bill with no explanation other than $39 over 60 days and $32 over 90 days. It was the first I had ever heard of these charges. A call to the office revealed they were charges for 2 X-rays. What dentist does not realize that X-rays are a part of a procedure and should have been included in the "estimate." My experience with delayed billings like this is that the business is having financial problems.

Amazing staff, gentle care, and a welcoming atmosphere. Highly recommend Carpenter Dental!read more

Chipped my front two teeth pretty bad Saturday evening, they got me in Monday morning. Educated me…read moreon what happened, what I need to look for in the future, and did an OUTSTANDING job filling my teeth. I can't even tell that they were chipped before. Very informing and very nice as well, 10/10 experience.

Went in had a filling replacement on ThursdayMarch5,2026 stated filling or root canal filling was…read moredone while doing prep and procedure i had excruciating pain in lower jaw from instrument etc They packed area with gauze and continued to work on upper jaw After novicaine wore off late Thursday pain went thru both jaws radiating intermittently full facial into bilateral ears and by middle of nite encompassing skull Unable to eat or drink air and swallowing all aggravated nerves they had told me may be uncomfortable and to use Tylenol my lymph nodes were swollen neck and under chin bilaterally used cold to warm compress caused increased pain and pressure feeling went in to see them and was told the soonest i could be seen on emergency basis would be Wednesday March 11th This is unacceptable patient care Unprofessional negligent and I would be reporting them So you decide for yourself! What would you want for your care ?? I have appointment with a specialist a endodontist I thank God there are. Professional who takes accountability and care for patient services . Beware !!

We are only in town for six months and my daughter was due for a dental cleaning so we chose…read moreOrchard Meadows and I am so glad we did! Our hygienist Cassandra was so warm, empathic and kind. She immediately had my six year old at ease when she greeted her with a big smile :) She had such patience and compassion that I'd never seen in a dental office before I almost wish we lived in Rapid City full-time so we could visit her again and again! My favorite part is how she took the time to explain everything she was going to do to my daughter before doing it so my daughter had time to process. She also asked my daughter if she had any questions and was super mindful of her experience as a small child being in an unfamiliar dental office. Her exam was completed by Dr. Juhlin and he was just as warm and friendly as Cassandra. It truly was such a seamless experience to be seen by him and I loved the way he provided my daughter with a letter grade so she could understand how great she was doing with her brushing and flossing. An extra special touch is they provide cavity-free kids with a Polaroid photo post visit that they hang on the wall to announce that they are proud members of the "sugar bug club," such a cute concept. There were also fresh cookies, prizes, stickers and the traditional new tooth brush gifted...it was just an impressive send-off to say the least! I didn't get their names but the receptionist who checked us in and the office worker who checked us out were also both kind and friendly. I really can't say enough great things about our experience today and I would highly recommend the entire team to anyone looking for a quality family dentist office in the Rapid City area!

My family and I have been coming here for years. I have no idea why Erica still has a job here,…read moreshe's the receptionist who thinks she's the doctor, but she's beyond unprofessional and flat out disrespectful. I had dental work done in December. She tried to tell me I didn't. Ummm the insurance they billed has something different to say Erica. but Erica had to be right. Sorry, I studied nursing not dentistry, I have no idea what number tooth you need to look at. It's sad that she took this opportunity to make me feel like shit because I didn't know. Be for real, this is WHY I come to the dentist. Anyways, the actual doctor is incredible, so I'll let him finish fixing my teeth. I really wish they recorded their phone calls so they could hear how these girls talk to people. It's also scary that Erica has access to your person info, like your care credit limits.. I thought my limit was 10000, it was at one point, we had the line of credit lowered so we could buy a house, but that shouldn't be the doctors receptionists buisness but here we are. I told her to look for the account with that amount because I didn't have the card and just forgot what the limit was, she got really nasty and said umm it's 5000 and again, Erica had to be right. Erica, I know you can't even get a line of credit for 20 dollars so you need to start acting right and have a seat. Erica's customer service skills are dreadful and I really highly recommend that Anderson dental records their calls because Erica's true colors show. If the actual doctor wasn't amazing;I would be going to spend the 2000 for crowns elsewhere. Dental work is exspensive. You should probably treat your PAYING customers with dignity and respect Erica. :)

If you are looking at getting dentures, I would absolutely avoid this place! The denture lab had…read moresome issues as well. It was a total waste of money and now we have to find another place to buy new ones since this are pretty much worthless and can't hardly eat anything unless it's soft.

We are full time RV'ers and were camping out near Lead South Dakota when I began experiencing sever…read moretooth pain. We contacted Dr.. Stones office and the staff immediately worked us in. What an awesome staff. Dr.. Stone diagnosed the issue. Made some adjustments and prescribed medication. Unfortunatally he also diagnosed that needed a root canel. The staff made the arrangements to have the procedure done in Rapid City the next day. Not what I was looking for while visiting the Black Hills but ya'll made it a whole lot better. You rock, thank you very much.

Great visit today at NH Dental, friendly staff with 21st century tools to make the experience…read moreefficient!