I love this location, so close to me and the best customer service team EVER!…read moreI went in today flustered because of previous fraud activity via PayPal that NFCU helped me clear up quickly and succintly!!! Markus issued me a new card and set my new password on the spot. His sweet demeanor and professionalism calmed me down right away. Awesome Service with a smile. Thanks also to Christian, who helped me with the details of my initial fraud case last week. He was a consummate professional and made the bad guys go back into hiding. All in all, great service, great experience - the BEST BRANCH office! 30 years of membership, and I am still getting new members to start accounts because of NFCUs excellence.

Before I begin let me start off by saying that this review is based solely on my opinion and my…read moreopinion alone so with that being said let's go!.I have been a member since who knows when,sorry it's been so long that I can't remember. But they have been a great credit union to me from day one. The have convenient locations everywhere I have been or visited so if you're not a member look into getting a membership for you and your family!.

Bought a new truck there and they were really good with the service. Had to leave it overnight for…read morea recall with the programming but they were very good at notifying me on the progress. Gave me a ride home and picked me up when it was ready. I would definitely buy another vehicle there.

Customer service was superb. I had several things recommended for my vehicle and decided to get it…read moredone while they had it. Although I had to wait on a particular part to come in, they handled everything in a timely manner. Nancy made sure I was truly taken care of and my car health was in great condition.

This is my credit union of choice because they have many locations throughout different cities and…read morestates which is very convenient especially if you travel frequently,they are reliable and there when you need them. I would definitely recommend this establishment!.

The guy running the drive thru- a young black man- was very nice and this is why there is 3 stars…read moreversus 1 star. Holy slow drive thru with 1 person running it and 6 cars waiting. Why isn't NFCU budgeting more people in the drive-thru....especially on the 17th of the month! Near payday! Just not understanding that. It took forever in drive thru, yet I felt so bad for the young man as he was so polite....he can only do so much as 1 person. This is NFCU's lack of customer service.

WISH I COULD GIVE -00000 STAR I purchased a GMC Terrain…read morefrom them 3 weeks later we was in the shop for repair...got the car back 2 weeks later back in the shop...3rd time is a charm...never got the car back it was in the shop for 4 weeks and they could not repair...at this point we demanded to be let out of the contract which they did..I have a video to verify....DONT BUY THESE CARS...

Went into earls today to get a car around 9 and was out by 10 with a test drive. Everyone was so…read morenice and knowledgeable. Thank you so much guys

My experience was wonderful thank you to Yanni and Jorge they both made it happened at first I was…read morenervous of giving my info to any sales representative but Jorge did an excellent job from beginning to end while Yanni was out will highly recommended this place no hassle. straight to the point and work around the customer's budget

From the owner: Buying a car is one of the biggest decisions that one will ever make. Why not have fun doing…read morethat? We are a fun-loving dealership that enjoys doing what we do! We love to take care of our customers and make sure that they get the car or truck that they want! Come out and visit us when you are in the market for your next pre-owned car or truck or just come over and hang out! We welcome everyone and are extremely welcoming to our military service members. We are grateful for their service and will take extra great care of them

I want to start by saying that we have been dealing with 518 Auto for years, and it has always been…read moreour go-to place since they first opened. We have typically worked directly with Kyle, the owner, especially because our children drive these vehicles and he truly values safety. This time, however, we worked with Mark. Things started off well. I made it clear that the vehicle was for my son, and initially, Mark seemed attentive. He even asked for a Yelp review while I was signing the paperwork, but I prefer to wait until the entire process is completed before leaving a review. Unfortunately, after the paperwork was signed, the experience went downhill. The vehicle needed servicing because the battery would not start. Mark informed my son that a part had to be ordered and that the car would be ready on Monday or Tuesday. Monday passed, and on Tuesday (1/13/26), Mark texted my son stating the vehicle would be ready at 1:00 PM. When my son and husband arrived on Tuesday, things became frustrating. They were told that the temporary tags Ms. Hall had prepared were misplaced. My husband also noticed that Mark seemed more focused on selling cars to other customers rather than assisting the customer who was standing right in front of him. It felt as though my son and his vehicle were no longer a priority since the paperwork was signed. When the car was finally started, it became clear that there was no gas in the vehicle. Mark continued running the car despite this and stated he was too busy to get gas, yet the car could not be moved off the lot. The car eventually ran out of gas right there. Mark then said he would send someone to get gas. After waiting for some time, someone arrived with a gas can, filled the vehicle, and Mark said everything was fine. However, once my husband got into the car to finally leave, he realized that the windows and radio were not working. Because of this, we were unable to even check the heating and cooling to see how it worked. My husband went back inside to inform Mark, but instead of addressing the issue, Mark told him hold on, made a phone call, spoke briefly to others, stated he was leaving, and walked out leaving my husband standing in the parking lot without any explanation. Before my husband could become more upset, AJ stepped in thankfully. I want to sincerely thank AJ, Alex, Ms. Hall, and Scott for stepping up and helping us through this situation. Their efforts did not go unnoticed. They worked together as a team to help resolve the issue. While we are still waiting for the vehicle to be fully serviced, AJ and Scott went above and beyond by providing us with a loaner car in the meantime. Because of them, our confidence in 518 Auto has not been completely lost, and we truly appreciate their professionalism and support.

Kabe was great to work with! They were good to me and transparent about pricing. I don't have any…read morecomplaints.