I had a 2016 vehicle which was leaving me with a sour taste with a grinding/rubbing noise that you could feel in the truck as well as hear. After five visits and over one month at the dealership, multiple component replacements, and incompetence at the dealerships even when assisted with "their best people" and still no fix or resolution, I started calling attorneys. The first one I called said due to COVID, they are short handed, so they are cherry picking their cases for easy wins and declined to take me as a client. The second attorney I called said that drivetrain issues are hard to litigate and declined to take me on as a client. My third attorney call was to Ms. Campbell and LemonLaw123 (recommended to me by a friend who is also an attorney, not affiliated in anyway with LemonLaw 123, but knew of her and her success).
Ms. Campbell and I spoke over the phone and I told her the situation. She didn't dump me because my case might be too hard for her. She didn't say whether or not my case would win. I asked questions about her firm, success rate, etc. She reviewed my paper work and agreed to take my case. Then she explained the process to me, what to expect, and how long it might take.
For me, it took about four or five months, but she warned me it could take as much, so no surprise there. I was still in the middle of trying to get the manufacturer to identify the issue and fix it, so that delayed our case (not my attorney's fault). She was VERY responsive to my queries about status, steps, what I submitted to her, etc. I think she works 24x7 it would seem. I think we spoke once by phone for our initial consult, and after that, I handled all follow up communications by email except maybe one check in phone call over the five months plus two more until surrender.
Ms. Campbell exceeded my expectations for an attorney representing me. After eight visits to two dealerships and about two months in the shop before they finally agreed on and fixed the issue, I received more than a fair offer for a lemon law buy back for my vehicle from the manufacturer and better that I had hoped for. I was even able to surrender the vehicle on my terms at my convenience. I already have recommended her to others, and one of those I believe is now her client.
Will your case be taken? I can't say - depends on your vehicle and the problem. Will your case be won? I can't say that either, but I can assure you, if LemonLaw123/Ms. Campbell takes your case, you will get her best strategy and commitment. Remember, if the attorney doesn't win for a lemon law case in California, the attorney is left to cover the expenses of work done on your case, thus there'd be no reason for an attorney to take your case and not try to win it.
I would hope I don't have to, but if I do, I would gladly request LemonLaw123 and Ms. Campbell to represent me again should I have issues with future vehicles.
Thank you for wonderful service and a job well done! read more