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Carolina Power & Generators

Carolina Power & Generators

(1 review)

I can't say enough about how great the whole Carolina Power & Generators team has been. I'm…read moreextremely pleased with how the project turned out, how responsible, professional and courteous everyone has been. Also the quality of work has been exceptional. And their customer service has been exceptional. Special shout out to Barbie Gibson who has been phenomenal. All throughout the process she has communicated and coordinated at the highest level of customer service. And when it came to an issue with receiving the extened Generac 10 year promotional warranty, she contacted Generac on my behalf and was able to resolve the issue immediately. Thanks Barbie!

From the owner: Protect your home from the risks caused by sudden power outages with a generator from Generac, the…read moreindustry leader, installed by the experts at Carolina Power & Generators. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Carolina Power & Generators has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.

Cape Fear Air, Electric, & Plumbing

Cape Fear Air, Electric, & Plumbing

(38 reviews)

Amazing company, with an amazing team member in Mike…read more Early Saturday morning, like midnight, out A/C stopped working and we have a newborn, so we were freaking out. I hoped on Yelp to find an HVAC company with great reviews and after looking at a few, I decided to try Cape Fear. I called their after hours number and was immediately taken care of. The representative took my info and had Mike call me. Mike called me in less than 10 minutes and agreed to come out. He arrived about 30 minutes after we hung up, he located the problem, told us he could fix it and told us the cost. We agreed to the cost and Mike went to work. Our A/C was fixed and running in about 2 hours from the time I made the call. There was an after hours service fee and the cost of parts, but it wasn't expensive and I'm very frugal The only negative comment is that I see they offer military discounts, but we were not offered one. A little discount goes a long way. Thanks Mike, thanks Cape Fear.

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

leivant electrical - electricians - Updated October 2026

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