I ordered two pairs of glasses. The initial process was good, the eye test and booking process. The…read moreshop does not have all types of glasses to try and relies a lot on their 'try on virtually' on their website. One pair of glasses had normal lenses and the other should have had reaction lenses and anti-glare. Unfortunately, anti-glare was not added (even though I asked) and I didn't notice it was not added to my order. So I didn't actually pay for it. Specsavers say you should have glasses within 10 days, I explained I needed them quicker as I need them for driving and did not have any spares. They were vocally helpful and said they would give them an 'urgent' status and would get them to me within 5 working days. After three calls, three different dates/times for when they were going to be ready and three excuses, I eventually picked up my glasses. This was 12 days later. I was told on two occasions they had contacted me telling me their was a delay, they had all the correct contact details, this did not happen. As you can see by the pictures, the glasses were handed over to me unchecked. Both pairs were covered in dust and white residue, which I can only assume is from their lab. One pair was so bent when I wore them, I was basically wearing a Monocle because the other side was making sure my eyebrow could see rather than my eye. Overall my experience was terrible! Although the glasses are good quality, the service is far from it. I was lied to and was promised in order to get my custom and money. They did not deliver on anything they said. I will not be returning and would highly recommend future customers do not based on my experience.

A decent local independent optician…read more The prices may be slightly more than the chains, but you pay for the service. The eye tests are very good and the optician spends sometime checking your eyes and conducting a number of tests, plus providing advice about eye care. I think this was much better than the chains out there.

Really impressed the way Dipesh handling each and every customer in Eye 2 Eye. He is a thorough…read moreprofessional and have great insight to customer satisfaction than doing just for business. I personally feel satisfied with the service offered by Dipesh and team . Also would like to appreciate doctor Jaya for the great consultation.

From the owner: Eye 2 Eye Opticians is an established independent optician founded by Dipesh and Sneha Patel. Based…read morein Harrow, the husband and wife team have been at the heart of the local Belmont Circle community since they started the practice in 2007 and pride themselves on providing the highest level of care to their patients. From investing in the latest eye-testing and screening technology to the personalised service each patient receives from the team, Eye 2 Eye opticians in Harrow can take care of all your eye care and eyewear requirements.