I have been dealing with these folks for the past 13 years. We have a spa that we purchased from…read morethem that was installed in 2007. Since that time, we have had many occasions to work with them, with her for routine maintenance or for a couple of minor troubles. I have always been impressed with the quality of their service, the enthusiasm which they have for their work, and with Their products. I plan to be a loyal customer from here going forward. Great guys! Highly recommended!

My wife and I went in there to buy a spa because we've always like the idea of having a spa to jump…read moreinto after work. About a week after having the spa, we realized that my wife had some serious reactions to the chlorine in the spa. We went in the following week trying to find a solution and they had switched us to bromine tablets which also contain chlorine. My wife unfortunately had the same issues. Just an FYI, bromine still contains chlorine. We went in again to try and get this issue resolved. My wife was over the spa and didn't care for it anymore. We wanted to see if there was anything that could be done. We spoke to a gentleman in twin who unfortunately was not the best of help. We were told that they could potentially help us sell it and we could get a massage chair instead. We sat on that gigantic paper weight for about 3 months without giving it any use. We called last week and we were told by the rep in twin that there was nothing that he or the owners could do. There was interesting choice of words used to describe the situation and that he was told to avoid us. We called the Idaho falls location and expressed our concerns and we got a chance to speak with Ted. This man was amazing help. Within 24 hours we got our problem resolved. He was able to get us out of the spa and into a massage chair. I know many people won't run into the issues we had but if there is any kind of complaints or issues that need to be addressed....Ted is your guy. I want to give a shoutout to Aaron for being a compassionate employee in the twin falls location. He was thrilled to learn that our problem was resolved. I will definitely do business with Brady's in the future! They proved to me that they truly care about their customers.

We had and our spa go down on the weekend and these guys were the only ones that would help .We…read morewere so worried that it was going to freeze but they had it up and going that afternoon and didnt charge us after hours call fee . These guys are ROCKSTARS in my book.

I am not impressed, I have called this company several times, and left messages. No return phone…read morecalls, when I did finally get to speak with someone they said they would call me back to schedule service in a couple weeks. Guess what?! No call back no answer not very professional!

We were in the market for a spa. I went to their site and filled out a brief questionnaire that…read moredidn't ask for my phone number, that's right no phone number request so they can pressure sell you. Instead I received the nicest emails from Mike introducing himself and another questioning what we were looking for in terms of features. I decided to call him to get a dialog going and he sent me an email with several links to models that would be the best fit. We went in to see him yesterday and he spent a lot of time describing the differences and helped us make the right choice. I have to say it was by far one of the best retail experience we've ever experienced. Plus they sell everything to keep your water clean and even evaluate your water. Can't wait to get it - great job Mike!

From the owner: Snake River Pool and Spa has been providing health and wellness and recreational products to the…read moregreater Boise and Twin Falls area since 1978. We Offer the Best Prices, Service and Selection on New and Used Hot Tubs, Traditional Saunas, Infrared Saunas, Above Ground Swimming Pools, Swim Spas, Pool Tables, Billiard Tables and Assorted Accessories.

I wanted to let people know my experience at Float Magic. I met the owner at a social event…read more When she told me about her business . I was intrigued. So since we met I have been there twice. I had gone to spas to relax - massages/facials. But I have never come away from somewhere feeling so relax - feeling of my inter being. This is a special place - to me it could even be called Spiritual . I have enjoyed the Massage Chairs - Salt Cave - Flotation Therapy. All I can say if you need a getaway, stress reliever or just need some time to yourself. This is the place. Caroline

The receptionist was so kind and helpful! I do have one suggestion, after you get out of the float…read moreand rinse off in the shower it can be a little slippery. Maybe a Matt would help. Other than that, highly recommended.

Andrew was amazing and super helpful. We just bought a home with a gorgeous pool on the property…read moreand it's all new to me! He took his time to educate me on my pool. How to open it up for spring. How to close it for winter. What to do year round. He answered all my text messages without any hesitation. All around a really good person. If you need a pool company that you can rely on, this is the company for you! They will definitely take care of you and your needs for your pool. 5 star service!

We recently moved to Boise and were looking for a quality service to assist us with maintaining our…read morepool on a weekly basis. Despite the current labor shortage, scheduling challenges and price surges, Caleb Rodrigues was very attentive to us and understanding of our needs. He continues to be a pleasure to work with.

We had a great experience with Aaron from Brady's as he was knowledgeable in walking us through our…read morehot tub issues. Thanks! and I highly recommend Brady's. JB

I am very upset with the service. We purchases a hot tub 5 years ago. We have had to replace one of…read morethe pumps and have had a lot of trouble with the waterfall feature. I was told at first that there would be help but in the end we have to do all of it ourselves. I don't feel that things should need to be repaired or replaced on a 5 year old hot tub.

Stopped by for a quick soak after driving. We have been here before years ago and like this hot…read moresprings the best. Staff is friendly and the private rooms are great for relaxing. They have a hot and cold water inlet that allows you to adjust the water temperature to your preference. Each standard private room also has a small change area. The warm mineral water is soothing for your muscles and makes your skin soft. We had another great experience and visit.

My best friend and I came here to relax and have a good afternoon and let me tell you it was a…read moregreat way to spend a chilly Idaho spring day, I loved that there were separate pools. Reason for 3 start and not 5.. the staff at the front desk was incredibly blah. She acted like she didn't want to be there and like it was a chore for her to help us. I wished she would have explained the direct pools, locations of bathrooms or quite frankly explained anything. She also didn't tell us that if you save your receipt you can go to the other hot springs for free across the road. I will come back here but I would suggest having a "secret shopper" to evaluate your staff.

We found this place a few years back traveling to Pocatello for Western regionals wrestling…read moretournament. We actually find this place quite amazing. We booked a whole week here this year just so we can enjoy the Hot Springs, full hook up camping, and tent camping. We called in May to make reservations, and the lady was quite friendly. We arrived a little bit late, and just found a parking spot to wait until they opened. When we stayed here a couple years ago it was $25 a night for full hook ups. That's right water, electric (30 amp) and sewage. The price has gone up to $35 a night. $10 a night for extra car as well as $20 for a dry camp spot. The Hot Springs/swimming pool is quite large has a slide, high dive, low dive and two Spas of varying heat. I think the hottest one was 106°F or 107°F. The average hours of this place is 10 AM to 10 PM though on certain days they don't open till noon. At the reception, they have a snack bar, pool table, a few video games, even a jukebox that plays through the whole swimming area. It is a bit rundown, but it is held me the way you like it. It's a great place for big groups and family reunions. There were 12 of us staying in a pull through campsite and there was plenty of room for all of the vehicles and three tents. We did just buy a new toy hauler, and this is the maiden voyage. It's been a great seven days.

Total local spot! We were passing through on RV trip! Came across this place on the Internet! $35…read morefor a full hook up on our RV and $10 to swim in the mineral water pool! Cash only!! Had so much fun jumping off of the big diving board! Total 80s vibe for the look and location!

Jared (Hot Lava Spas) has been maintaining our hot tub for about a year. He services lots of spas…read morein the Ketchum/Hailey area. He's very experienced and knows his stuff. When we were trying to install out new cedar tub, it was a bit of a mess. We worked with a contractor, plumber, electrician, and landscape company. And no one could get it right .... except Jared. He was able to identify several problems and knew how to get the job done correctly. Since then, he's been maintaining our hot tub and does a great job. He's friendly, personable, and responsive (even tho he's very busy). I highly recommend Jared and Hot Lava Spas!