Cancel

    Open app

    Search

    Leisure Outlet

    1.0 (1 review)
    Closed 10:00 am - 1:00 pm

    Leisure Outlet Photos

    Recommended Reviews - Leisure Outlet

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Oswald Bailey

    Oswald Bailey

    (4 reviews)

    As an outdoor lover I think Oswald Bailey has high quality products and beats the high street…read moreprices for outdoor equipment needed for things like camping and hiking. I came in during a sale and thought the original prices were a costly but worth it and it was great to see high quality products at more reasonable prices. When visiting independently owned stores (especially outdoor specialists) I often find that the products aren't good quality and the shop is often cluttered and messy. Here it felt like they had a lot of things happening but store is very spacious and looks much more professional. Rather than piling things up on the floor, like many other stores of its kind, the staff have smartly attached items to the walls. The staff were polite as they greeted me and offered help soon after I walked in. They were also helpful by giving any information I wanted to know about the products.

    Osawald Bailey is an outdoor specialist, located on station road in Solihull. I often find that…read moreindependently owned outdoors stores like these can be really horrible shops to try and use, they often seem to be very cluttered and unorganised. However, Oswald Bailey's is much closer to a professional chain such as Millets or something similar. They've laid everything out very clearly and have a lot on show without making it confused. Most importantly, they've got great prices, more than competing with the big chains, and always have loads of deals on. I recently bought two fold up camping chairs for just £20, and they're significantly better quality than similar ones I bought from B&Q last year. Highly recommended.

    GO Outdoors

    GO Outdoors

    (17 reviews)

    ££

    Shop is fine. Prices are good so long as you pay for their membership card. Staff are pleasant…read more But oh my God pray you never have to deal with their head office customer service dept. They are completely incompetent and lazy. I ordered some jackets online for my family, in several sizes to try. Kept 4, returned 6. They processed the refund at three different prices - for the same jacket in different sizes. When I pointed out their error I just got a "we refunded this correctly" email. I'm now 12 emails in to this conversation and they're still doubling down. No attempt to explain why they're applied 3 different prices to the same jacket. No attempt to explain why the difference between my original payment and the refund is more than the cost of the 4 jackets I've kept. Just insulting "I've looked into this..." emails when they clearly haven't looked into it and can't be bothered. Lazy, rude and incompetent. It's terrible that their shop staff are being undermined by head office like this.

    Go Outdoors is located just off the A45 and is an ideal location for me, but you need to know where…read moreit is because its out of the way a little bit. Store is absolutley massive and has a large range of goods. Has some great offers on coats and tents, which is ideal for family holidays as we love to go camping. I would recommend visiting here if your looking at buying tents or anything to do with the outdoors. Staff can be a bit useless but where dont you get that.

    Castle Mountain & Moor

    Castle Mountain & Moor

    (2 reviews)

    Castle outdoors centre is a city centre outdoors shop with a great selection of outdoor clothing,…read morefootwear, rucksacks, camping equipment, climbing tools etc. It seems to have an all year round sale so get in and pick up a great snowboarding jacket for a reduced price.

    Don't be surprised if this store goes bust; their customer service today was appalling Over the…read moreyears I have bought many expensive items from this Nottingham store and have always been pleased with the products; but recently I had a problem with one item. Last year, I purchased a Berghaus Gore-Tex jacket for £165, but had not had a chance to wear it. Recently I used it for a couple of days - and the main zip failed, the jacket is still brand new, and still has the labels in the pocket. The zip is clearly faulty. First I spoke to Berghaus's Customer Services Team who were very helpful and they asked me to return the jacket to the retailer; so they could either offer me a swap, or if not, send it back to Berghaus for the zip to be examined/repaired. Although I did not have the receipt, I expected at least a semi-helpful response from the store. But when I explained the problem - the manageress was very rude, abrupt and walked off; after stating that they would not do anything at all for me; as I could have bought the same jacket anywhere, such as in Millets (who recently closed their nearby store). She claimed that they keep no customer records such as postcodes. Rather than feeling like a valued customer; I felt accused of trying to scam them for a new jacket. £165 is a high ticket item and I expected the jacket to last several years. Too many empty high street stores! - Little wonder after this retail experience. Avoid them and go elsewhere. I am off to 'Go Outdoors' next time in Loughborough. (Speaking to Berghaus again now about returning the item direct to them)

    Hillarys - Hillarys Made-to-Measure Velvet Curtains

    Hillarys

    (5 reviews)

    Paid nearly £700 for cheap looking, flimsy curtains! I waited nearly 2 months for these curtains…read more As you can see from the pictures they look awful and make my living room look like a slum. Here are the issues: 1. When I asked for a replacement or refund, they made me send in pictures which I did after hours of being told they couldn't open the email or the pictures. When this problem was eventually rectified (after 4 phonically speaking to 4 different people), I was told they would not offer me a replacement or a refund as I had agreed to have these curtains at the point of sale, and there was no manufacturing fault. I told them that their swatches are not reflective of their finished product, to which they just disagreed. Therefore, they basically put the blame on the customer and advisor. 2. Obstructive, blocking customer service tactics. When I asked them to put me through to a manager, they refused stating that they had spoken to a manager. I have never heard of a customer services department blocking a customer from speaking to a manager in person. 3. I told them that most other reputable companies give customers at least a few days grace to be able to return products they are not happy with, within the first few days of purchase, regardless of whether there was a manufacturing fault or not. Again, Hillarys were not interested. I am so embarrassed to have these curtains hanging in my window that I have taken them down and put the old ones up. This is disgusting treatment from a company towards a customer and I strongly advise anybody to steer well clear from Hillarys as their customer aftercare is absolutely shocking. Giving this company 1 star is far too generous.

    Hillary's Blinds, don't trust them, they are sheep in wolves clothing. We moved into a new house…read moreand asked Hillary's for a quote for voiles and a rail, to go over our bifold doors. We made it clear we were not ready to purchase as we were having building work done. The sales rep/fitter came and measured up, he suggested that we purchase now as they were in a sale. He said that they would be delivered to him and he would keep them for as long as it took and he would fit them when we were ready. So we agreed and went ahead with the purchase. When we were ready I telephoned and left a message for the fitter to arrange for the blinds to be fitted, I got no reply. I then rang Hillary's themselves. I was told that the rep had returned the voiles to them 12 months after the purchase date and we would have to choose a different set as our original choice had been discontinued. I asked the following questions Why had the voiles ect been returned to the warehouse Why hadn't the rep contacted us, he had our phone number When the voiles ect were returned to Hillary's why hadn't they contacted us Where are the voiles ect now. Nobody has or is prepared to answer these questions. It's disgusting and poor business practice. Surely a company like this should have a stock trail and should know we're stock is or has been moved to or SOLD. So why will they not answer our questions. We have now been offered our money back. I pointed out that the voiles were purchased 2 years ago and would be a lot more expensive now. it would be a gesture of good faith to compensate us, the difference in price from 2 years ago to now, bearing in mind that none of this is our fault. Hillary's are ignoring this. So to summarise Hillary's have had our money and the voiles for 2 years and if they have been resold they have been paid twice for the same item. I would think very seriously before doing business with this company. They think they are autonomous, and there business practices are unethical.

    Leisure Outlet - awnings - Updated May 2026

    Loading...
    Loading...
    Loading...