I've always had a great experience both buying and selling at Gold and More. I've always had a…read morepleasant experience . They paid better than any other coin dealer on 10 ozt silver bars. 99% of spot. Also got a fair price on a 1 ozt American Gold Eagle. I have had to wait only 10 minutes max. Conveniently located in Liberty, MO on 291 highway. I highly recommend it. You'll be treated right!

I went there to find out if I was buying real silver from a guy and they were so nice and very…read moreprofessional that they tested it for me to make sure I didn't get ripped off. I would highly recommend the store to anybody. thanks Darrell.

This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

February 2026 As a person that strives to buy from locally…read moreowned businesses, my personal warning is to stay away from Gordons Jewelers, Boonville, MO. In September 2025 I purchased one of their mediation rings ($200+}. The ring broke 4 months after the purchase. When I went into the store (Feb. 08, 2026) to request a repair or replacement, I was surprised by the lack of customer service, as I was told they would "get me a quote" for the repair. When I raised concerns that I just purchased the ring 4 months ago and was not expecting to pay for a repair, they replied that we will have to look at it (they were looking at it, and the jeweler was right there). I again expressed concern that I would be expected to pay a repair on a ring that was purchased 4 months ago. I asked if there was another ring in stock (they did not offer another ring in stock) and when I asked for them to check, they said that there is not another ring in that size in stock. They also did not offer for me to choose a different ring for replacement. When continuing to ask questions, I was told it would be MONTHS before they know IF I would have to pay for the repairs because the company that Gordon's purchased the ring from is in Canada. This was not my first purchase at the Boonville Gordon's (so I am a repeat customer). But this will be my last. Beware of purchasing at Gordon's in Boonville, MO. If you choose to shop there, my personal experience reflects an extreme and disappointing lack of post-purchase support and customer service.

New Raving Fan! As I…read morewas hustling to find a College gradation gift for my son, I recalled him mentioning his want for a higher quality watch. So I prepared to drive to Columbia (I live in Boonville), as I'm accustomed to doing with my larger purchases. Before making the drive, I googled watch stores in Boonville and found Gordon Jewelers. "Audrey" answered the phone and provided insight into their watch selection; genuine customer service over the phone. (This type of great service is becoming too rare in todays retail) I arrived an hour later and had outstanding service from Mark, Audrey and two other ladies (didn't get their names). Yes, I would expect Customer Service to show/explain the product; however I'm extremely excited that I found the watch I need, at a price I like AND got it engraved, AND gift wrapped!!! All within about an Hour! As I was waiting on the engraving, I was shown some (engraved) cross-necklaces that will be awesome Christmas gifts for my daughters. Hey Folks, they have Christmas sales, Check Them Out! I'm so glad I made the call! Thank you Mark, Audrey and the Gordon Jewelers Team! Raving Fan, Raymond Sosa

Friendly associate, quaint store. Watch battery replacement & reset: $40 incl 1 yr warranty.read more

Very helpful! Treated me fantastic! I don't have a lot to budget but I am always treated with the…read morebest care. They have a great estate collection that is remarkable. I never have a doubt that I have gotten a fair price and true authenticity of my purchase.

The service at KC Watch is outstanding and they must be a family run business that cares about…read moretheir customers. I have gone in there multiple times to have watch bands replaced and they are always friendly, honest and knowledgeable about all things watches.

I was recommended to come here by Glitters and they did a great job! I needed a watch to be resized…read moreand they did it on the spot! It took less than 10 minutes and they only charged me around $7 for it. I can't recommend them enough, it was so quick and they did a great job!

They've been in business over 35 years. AWESOME at what they do. They can repair any clock from a…read moresmall wristwatch to towerclocks. Highly recommend.

David the owner has been at it for a very long time. I think he trained the other Clock/watch guy…read morein town. At least he worked for David at Regulator. Great guy. Great results. He also does huge projects like School/ Church / and Courthouse clocks. He or his guys climb, wind, and set the Riley County courthouse clock every Monday morning. Much respect and thanks to David and his crew.

I love this place! I felt like a queen when I bought my "Freedom ring" (post-divorce ring for…read moremyself). Highly recommend to anyone looking for that special piece!

We sold some sterling silver flatware and gold jewelry. Prices were fair and it was an easy…read moretransaction.

Quick battery replacement. Clean shop…read more Professional. Great parking area. Nice guy, too.

My watch battery quit working. I walked into Lam's and within five minutes, he had my watch working…read moreagain and I was on my way. He goes the extra mile of setting the watch back to the correct date/time as well.

It was a pleasure to meet with Mark and his brother. I was gifted a watch for Christmas and needed…read moreseveral links removed for sizing. The work was done carefully, and efficiently while I waited. Their prices are reasonable and they offered re-sizing of the band if I find it a bit too tight or loose after wearing for several days. This shop is the essence of reliable and courteous service. Bravo!

Called with questions on 2 items. My very old Masonic Ring has finally developed a crack in the…read moreback of the band. Mark said that is readily handled. My 85 year old pocket watch I asked about cleaning. I was told if it is running and keeping good time (It is!) to not spend the money. I think this is a great sign of integrity. I am dropping off the ring today and have great faith it will come out well!

I have lived in many cities in the US. The best jewelry store and repair bar none is Blue Diamond…read morein Hamilton, Missouri. The owner, John, also is a jewelry designer. He is honest and pricing is reasonable. I highly recommend Blue Diamond. In every way, they are five stars.

From the owner: Blue Diamond Jewelers is a locally owned and operated jeweler and small family business in…read moreHamilton, MO. We specialize in custom jewelry and offer a wide variety of jewelry and services no matter what you are looking for. Our experienced professionals are here to provide you the highest quality service, and the best jewelry you will find anywhere in the Hamilton, MO area. We look forward to seeing you!