If you are looking for a company that provides customer service and responds in a timely manner -…read morekeep looking.

Wow, just looking at all the negative reviews, it is very concerning that our community board chose…read morethis management company. From our experience: Our community has had ongoing issues with Seascape Property Management, recurring at least once annually, and the pattern has not improved despite giving them multiple chances. We pay approximately $500 per month per homeowner, yet basic services are consistently mishandled. Snow removal is a recurring problem, even though it is a paid and essential service. Work is often delayed, incomplete, or poorly coordinated. The most serious issue has been unfinished and deteriorating roads/alley infrastructure. These conditions persisted for years, creating daily inconvenience and potential safety concerns. Although the issue stemmed from the developer, there was no meaningful escalation, urgency, or resolution effort from Seascape during this time. A recurring theme is that Seascape appears to defend vendors and/or developers rather than advocate for homeowners. Vendor performance issues are routinely minimized, and accountability is lacking. Problems are explained away instead of resolved. This behavior is suspicious to say the least. Our community is not simple, and it requires experienced, proactive management. Unfortunately, Seascape has repeatedly demonstrated that they are not equipped to manage a complex community effectively. Notably, I previously posted a negative review and was personally asked by Seascape to remove it, which I did in good faith to give them another opportunity to improve. Since then, another significant issue has occurred, reinforcing that the problems are systemic rather than isolated. At this point, we are actively asking our board whether there are plans to replace the management company, as continued inaction exposes the HOA and homeowners to real legal and financial risk. I would not recommend Seascape Property Management to communities that expect accountability, strong vendor oversight, or timely resolution of serious infrastructure issues.

We had a very frustrating experience with Seascape Property Management and would not recommend them…read moreto any HOA community. We applied for a swingset through our HOA after being explicitly told by Samantha Setzer at Seascape that it was allowed. Despite this, our HOA denied the request, which turned into a long and stressful legal nightmare. Throughout the entire process, I repeatedly tried to contact Seascape for guidance and support. I called numerous times with no returned calls. I even went to their office in person multiple times, and every time the person I needed to speak with was "not available" and never followed up. I also sent emails with no response. After all of this, Samantha finally responded and stated that Seascape would not get involved. Beyond this situation, their handling of other HOA matters was equally poor, which ultimately led to them being removed as our management company. If you are considering Seascape for your HOA -- whether switching companies or selecting one for a new community -- I strongly advise against it.

I do not know where to begin. Graves Carey is an absolute professional and is multifaceted in his…read moreskill set. He was the person who sold me the property, helped me rent and run the rental, and eventually sell it at a price that made me smile. During the whole process (as a buyer, as a person renting, and as a seller), Graves answered every question (no matter how little or silly), had a solution to every problem, and a sense of humor when I was getting nervous about my sale. Yes, 360 Property Solutions is the company I worked with.. But it was Graves who made the whole experience manageable and a great deal less stressful. Thanks, Graves Carey, for it all.

From the owner: Finding the perfect property can often be challenging -- that's where 360 Property Solutions comes…read morein. With in-depth real estate experience that began in 2010, our owners, Paul and Graves Carey, now use their expertise to help Sussex County, DE, find the perfect property and help owners manage their investments wisely. We're your go-to experts in the area for real estate sales, and we also provide guidance for commercial and residential real estate. We offer services like home and vacation rental management, REO asset management, home watch, and many more. We're well-versed in the details of our field and can tailor our services to any unique need at a definite cost. At 360 Property Solutions we are flexible, proactive, communicative, and genuinely invested in the prosperity of our community.

My previous experience with HPS was not positive, the manager was not doing her job regarding…read moreholding homeowners accountable for not honoring the by-laws. Life in Courseys Point has improved greatly since Sylaunda McKnight has become our Community Manager. She has demonstrated a high level of professionalism and dedication in managing our community. Her proactive approach to problem solving, timely communication, and genuine care for the well-being of the residents has significantly contributed to the efficient running of our HOA. Improvements are obvious in our community! I greatly appreciate her hard work and commitment, which has made a positive impact on our neighborhood. Thank you, Sylaunda!

I do not recommend using HPS to manage your homeowner community, although they used to be quite…read moregood. They are notoriously difficult to contact, as their company name isn't referenced, even in an email. The community emails originate from "donotreply@infohoa.com" with no company name in the email, no phone number. If you do receive a reply, it may contain an employee's first name but no last name, and no telephone number. "Your message has been received by our Customer Service Team. Please allow up to 2 business days for a response to your email. Thank you and have a wonderful day. Admin Team Admin@InfoHOA.com www.InfoHOA.com http://www.infohoa.com/" Advance notification of any planned chemical application to our grass or the exterior of our homes is rare, making it difficult to protect the health of ourselves, our children, and our pets. There is no readily available phone number, even for emergencies. They claim they have moved their local office but do not list the address in order to prevent anyone from stopping by without an appointment. There is no readily available phone number, even for emergencies.

I hired Tom at Pride Pride Property Management earlier this year and it was one of the best…read moredecisions I have made since buying my second home in Rehoboth Beach. Tom's many years of experience in the hospitality industry serve him extremely well in this role, meaning any worries that I had when leaving my vacation home were instantly relieved once Tom was around. Not only does Tom manage the rental, he cleans, handles yard work, and works on house special projects that needed attention (a huge bonus if you know how hard it is to find contractors around here). He is very much a one stop shop for all of your property needs!

I have worked with Property Mgrs for over 10 years. Under PCAM, they have closed door meetings,…read morelack BOD education, & have a very hard time obtaining contractor bids. The mgt does not look out for the property. PCAM believes they are part the BOD & the executives can be very hostile toward BOD. Service is lousy !!! Property mgt experience is very limited at PCAM.

When asked to review bank states and a tracking number they should do so before demanding…read moreadditional payments. Also, rates should be the same for everyone, no special treatment.

We recently worked with Robin Hearn at Pru Gallo for over a year plus. She was patient, ethical,…read morethorough, caring and worked diligently to understand our needs, desires and limitations. She found the perfect home for us and provided all the assistance in closing you could ever ask for. We instantly liked her due to her professionalism and contact...just the right amount. Highly recommend her.

This management company should be closed down for negligence and serious heath issues due to active…read moresewage which they or the Board members of Creekwood Condo Association do nothing about and people could die from this. As a medical provider, I am astonished at the lack of concern for the tenants health and well being. The smell is so dangerous to old elderly tenants and children as well as the mold that is developing and infection risk with human feces. My condo has had this issue sine November 2025 and it have not been resolved. Due to the negligence I have to have my floors, cabinets and appliances and furniture replaced. This is so wrong. I had 75 e-mails not answered and many pictures to send and alert the other tenants. I called Marisa Moore many times and she does not return my calls and I tell her and the board how serious this is and they do nothing. I have a lawyer Dean Campbell in Milton who is working on suing them for their negligence, as I previously had to do when this same issue occurred 2 years ago and they merely patched the larger issue. They all should be put in jail and arrested for not doing anything about the seriousness and endangerment to the community. I have not been about to use my condo for 11 months I pay my dues on time and have been their 20 years and this is how they treat and excellent tenant. I am so disgusted with this management company and the Creekwood Board. The Board needs to be replaced because they don't care about the safety of the community and tenants. You can even talk to them they will not return your calls or give you their phone numbers boars members should be on call 24/7 or even return a call in a timely fashion; if they don't want to do their job why did they take the position. I want to ensure they are all replaced ASAP as they do not have any right to be in their positions. They need to go before they harm someone. This has been going on too long, and they have attempted "repairs" that were done poorly, many of these photos were after the repairs were "completed". They would not even put me up in a hotel or apartment or different condo this summer due to these issues and that is their responsibility. Many tenants have children or are older adults or immune compromised and this is an immeasurable health risk. Someone please help the residents of Creekwood Condos before someone is seriously ill or dead.

These clowns couldn't manage their way out of a paper bag. They failed to fulfill many of the…read moreobligations in their contract, including failing to respond to emergencies, even one where a lawyer was telling them they needed to get moving!