Very clean waiting area, and very quiet. This is something I could appreciate after being in so…read moremany ERs and clinics where I've had unsatisfactory experiences. I was visiting a relative and was helped by so many employees as far a guided tours, food information and parking recommendations. They provided top care for my beloved family member and took detailed care while I was present. During the time of my visit the wait times were very long and it was explained why the volume was so high, including a few factors on this specific location - understandable. Julio was a great paramedic and employee representative of this hospital.

Nursing staff were extremely unprofessional and bordering on sadistic. I was admitted for…read moresuspected stroke and was told I " would have to wait at least three days with no medication or food because there is only one MRI in the entire hospital and all outpatients with appointments would be taken care of before in- patients." The room was located across from the nursing station. I was tied to the bed (" due to fall risk"), there was no call device, I screamed, no one came into the room for 4 1/2 hours at which time I was forced to suffer the humiliation of urinating in my clothes (which had never been removed in the 8 hours I had been admitted) and walking through the hospital and parking lot in that condition. Stroke protocol was not followed. I left AMA. It's unfortunate our property taxes are so exorbitant and health care so poor.

I had two cardiac procedures done at Las Palmas Medical Center in January. Everything about the…read moreprocedures and the hospital was excellent. The doctors, nurses and all of the staff were very professional, kind and thoughtful. The quality of the care was exceptional.

I would like to give a five star review for Mr. V from hemodialysis. He is great to work with and…read morehe is extremely nice. I don't think people get recommended enough. Yet, I believe he definitely should. Thanks to him I have a great experience overall.

The Good Samaritan Medical Center is such a great clinic! The doctors and nurses here are all…read moreamazing and they do a great job. You can feel they truly care about their patients and they have always made my times here a great experience! The recommendations and treatments they provide are specific for the issue and it has made a positive difference for me. They do everything they can to help you get well again and I really like their approach of trying to help the body heal with natural treatments before going to medications, while not avoiding medication if necessary. In general everything about this clinic is fantastic. The people are very nice, the atmosphere is relaxing and pleasant, the food is healthy and very good, the rooms are clean and beds are comfortable. And they are continuously improving and expanding the facilities to meet the patients' needs as well as adding to their list of specialized treatments. Love this place!

I just wanted to say with all respect that I am grateful for Dr. James for everything he has done…read morefor me within the medical field. I have been visiting Dr. James for the past 20 years, and I can say full heartedly he is the reason I am here today. Dr. James gave me a second opportunity to see my children grow up, by helping me with all the illnesses I have endured over the past years. Dr. James is quite frankly, a saving grace to my life. I want to thank Dr. James and all the staff at the Good Samaritan Medical Center, who have helped me throughout these years, not just by helping me, but as well as my entire family. My entire family is a patient of Dr. James and will remain as so, god forbid. There's a reason I met Dr. James when he came to visit Houston, he was the saving grace God sent to heal me. I just once again want to thank Dr. James and the entire staff at the Good Samaritan Medical Center thank you from the bottom of my heart. If anyone is looking for a doctor that truly cares about you and will help you get healthy once again, please visit Dr. James at the Good Samaritan Medical Center; I recommend him and his staff 100%.

My dad died after being treated at Providence Sierra, and I will never forget how everything…read moreunfolded. After being transferred from Grants, NM, to Las Cruces, NM, and then to El Paso, we were told they would better manage his condition. He had a serious mass in his throat that was a huge issue, and he was struggling, but he was still fighting. The night he arrived, I was informed that he became very irate and agitated and that the staff told me that they were going to be releasing my father, against the doctor's recommendations. After calling two security guards and then strapping my father to his hospital bed, they decided to administer medication to calm him. I was later told that shortly afterward, his heart stopped, CPR was performed, and he was intubated, despite the fact that he had a DNR in place!!!!!! I can't for the life of me, EVEN BEGIN to wrap my head around how he went from being so full of life, causing so much chaos, to being put on life support not even 8 hours after arriving at this hospital!!! (WHO WAS MORE EQUIPPED TO HANDLE HIS CONDITION!!!!) As his daughter, trying to understand the sequence of events and the decisions made has been incredibly difficult. We have not yet received a clear, detailed explanation of what occurred in his final hours. Losing a parent is devastating. Not having clear communication or a full understanding of what happened makes it even harder. I am currently requesting his full medical records in hopes of getting answers. I encourage other families to stay involved, ask questions, and advocate for their loved ones' care and wishes. Furthermore, I ONLY GAVE THEM 1 STAR BECAUSE IT WOULDN'T LET ME NOT GIVE THEM ANY!!!!

I was admitted cardiac bypass surgery, and received very good post surgery care. However, in the…read morerecovery room a hospital employee caused a tear in my urinary tract trying to install a urinary catheter, contributing to contracting a urinary tract infection. I had to be re-admitted to clear up the infection. Additionally, the food was very bad. As a result, I will not go back for any future care at the Sierra Campus.

Horrible ER. I have never seen such disorder. Their ER is small and not what I expected from a…read morelevel 2 trama center. The beds are small and the RN'S are non-carimg, almost rude. The one ER Doctor appeared OK but just waited to get you in an out. The discharge process was insane. All discharged patients were kept in the waiting room waiting for their discharge paper work they didn't even take your IV out ! You had to wait until a RN called you. Do not go here

The staff is unsympathetic to your pain and demands! The cleaning crew don't use hygienic cleaners…read moreor supplies. They had an old rag and would soak it in the mop water, then rang it out on the floor! Just splashing mop water and mopping it up afterwards. Omg. The smell was nasty! The food is disgusting and worse than jail food! I know, because I've had it before! I wouldn't recommend this hospital of HELL to anyone! Especially your loved one's who can't speak for themselves! Beware!

Del Sol has saved my life more times than I'd like to admit. I won't go into details, but Del Sol…read morehas been helping me manage my chronic condition. This hospital is a pretty complete facility, and when I've had the misfortune of coming in as an in-patient, they've helped me come out in better health than I came in. Their billing practices are a little frustrating, but if you're covered it will just be annoying paper work, which is not that bad in exchange for quality care. Likely the best hospital on the eastside.

ugly rude people at del sol hospital all the way what a…read morewaste of a hospital there. very rude yes very rude and all them don't know anything of anything of right of medical issues none at all nothing very bad thay did not do anything for me at all in my needs and i'm in bad shape in my legs from a brain bleed stroke i had over 2 years ago and got no help from no one and all other hospitals are the same of me getting the help i need it don't go to del sol hospital!!!!!!!!!!!! m.o. s.

This is the largest multidisciplinary hospital in El Paso with an excellent reputation for surgical…read moreand cancer through their strategic partnership with Texas Oncology. Their process is very efficient and streamlined, but requires a fair amount of paper work. Patient's room are very spacious and nurses are typically friendly and attentive. The hospital was also at the forefront of the COVID pandemic's response under the great leadership of Dr. Carlo H. Its Chief Clinical Officer. Overall this is a place you want to land when it comes to serious and professional care.

DO NOT COME HERE!!!! For YEARS I haven been struggling with endometriosis. EVERYTIME I come into…read morethe hospital for help and let them know what is going on; I am given a slap on diagnosis instead of a realistic diagnosis (viral gastroenteritis EVERY TIME). This is such a big deal because I only go to the hospital when my doctors aren't available. My doctors need accurate diagnosis and information in order to move forward with my case, I cannot get help I truly need if I keep being labeled with false diagnosis. Granted I am given pain medicine for when I leave but why do the doctors here constantly try to disregard what I've told them, I know the difference between DEBILITATING endometriosis cramps and a stomach virus. I will never come here again due to the doctors constantly misdiagnosing just to get you out of the ER. I will be filing a complaint.

They were excellent! Very attentive but also very pushy from some doctors and when you keep asking…read morethem for apple juice or graham crackers, they get annoyed, but fake it. The baby doctor I had was perfect! Excellent patience and very polite and friendly! I just want to say I don't remember the baby nurse name but she excellent in her work! And I'm grateful she chose her professionalism over ego and pride!

I am leaving this review as a warning to others with aging parents who may ever require placement…read morein their GBU (Geriatic Behavioral Unit). PLEASE READ if you find yourself needing to advocate for a vulernable loved one. My experience is frustrating and frankly alarming. The provider in this case, Nurse Practioner Jacob Butler demonstrated what I can only describe as a concerning level of indifference and lack of engagement in my mother's care. As the MPOA I made repeated efforts to comunicate, advocate, and ensure appropriate decisions were made. However, those efforts were largely dismissed and ignored, till I indicated I would be writing this review! There was a clear unwillingness to listen, colloborate, or take my concerns seriously. Most troubling was the refusal to pursue a judges order for neccessary pyschotrophic meds despite clear medical need. The justification was the patient was not "aggresive"-is not only inadequate but misleading in the interpertation of Texas Law. Texas Health and Safety Code Chapter 573 explains reasons for Emergency Detention. Texas Health and Safety Code 574, and 574.106 for Court-Ordered Administration of Psychoactive Medications. None of which state aggresive behavior as a criteria with "self-harm" being broader than the explantion suggested to me. Throughout this process, repeated attempts to communicate with her provider were met with dismissiveness, minimal engagement, and questionable clinical judgment. Families should not have to struggle this hard to ensure their loved ones receive appropriate care.

Dr. William Harper. After being physically assaulted, this doctor did not recognize my facial…read moreinjury Nor did he address the steroid withdrawal I was going through his diagnosis was based on the fact that I had a glass of wine. The one prescription heat prescribed to me is the one medication I am allergic to which was noted. His arrogance and lack of compassion was something I've never experienced before. His ego denied me the proper care that I needed.

i'm from Las Vegas Nevada was in Las Palmas emergency twice within two weeks. I was trying to get…read moresomething for mania. I saw a wonderful doctor. Wanted to put it out there. If you have my situation her name is Jessica Eta HERRERA other number is 915-242-2911 second doctor I saw was Emma Naza and is Nancy ZA awful awful awful my husband an attorney who doctors and hospitals hates doctors in Las Vegas Nevada. She treated me like a criminal wanted me to take off my glasses asked me what day it was, etc. etc. I don't drink. I don't smoke. I don't do drugs when something for mania she proceeded to look up my husband and knew the information I was telling I was correct. I don't know where she got her medical degree but on my book she really sucks. It's like the F do you question me when I'm trying to get medical attention for my mania after my husband tried to kill me treated me like a criminal within the first minute. I was there putting the word out there. I'm not taking it down and I'm gonna make sure the people get medical attention in El Paso, Texas and not doctors treat patients that need help like criminals. I'm not a criminal. I'm successful. I'm 63 years old. My name is Angelica Hernandez Las Vegas, Nevada, putting it out there and I hope it stays on there for a while. She deserves a bad review so look up the reviews there I'm putting one out there treat you like a Criminal Goes Rd., El Paso, TX

Hospital Angeles is said to be one of the more expensive hospitals in Juarez. It's nowhere near…read moreU.S. healthcare costs, which is why I came here. I didn't stay overnight. My former doctor, Dr. Martinez-Barrios is located in this hospital. I had some procedures done with him sometime back. The hospital was always clean. Most of the staff was friendly and helpful. You have to know a little bit of Spanish to get by here. Hardly any of the employees speak English. They may know and understand English but won't speak it. My doctor was the only one who spoke English on several occasions. Getting healthcare services in Mexico is different from the U.S. Everything has to be paid beforehand or service isn't rendered. Anyone can get medical service/healthcare in the U.S. whether they have the money to pay for it or not upfront. They can be billed for it. If you're staying in the hospital, they won't let you out until you pay off the entire bill. Be sure to have the money or else you're stuck until someone brings it to you. The rate of the peso changes everyday so it's best to stay on top of it online. Hospital Angeles accepts U.S. currency or pesos. If you have a way of exchanging dollars to pesos, do it because they usually won't give you your change in U.S. dollars. It will be in pesos. Be sure to always have cash, U.S. or pesos because there are fees for using a U.S. credit card. Sometimes they won't even accept it at Hospital Angeles. I always asked for the exact amounts beforehand so that I'm prepared for payments. They will sometimes convert it to U.S. dollars but not all the time. You can do a Google search to know exactly how much you're paying. Blood tests here were around $100-$125. Doctor's visits were about $30. The hospital has a restaurant, gift shop and pharmacy on the first floor. I was told the meds are more expensive here so I always bought them at other pharmacies around Juarez. Would I come back? Yes, because of the more reasonable prices. I think U.S. healthcare is overpriced, even with insurance. It's not always the best service, either. I hardly ever drove into Juarez or Hospital Angeles. I would walk in via the Cordova Bridge and get an Uber at the bridge. The Uber cost between $6-10 each way. That may seem like a lot but that's what worked for me. I sort of got lost driving around so I preferred doing this. Trust me when I say you don't want to get lost in Juarez. I'm not going to lie, Juarez can be dangerous but sometimes the crime is hyped up in the media. If you go, just pay extra attention to your surroundings at all times.

I am a raving fan of Hospital Angeles. Their staff and Dr. Alberto Vasquez saved the life of my…read morewife and best friend. My wife was diagnosed with terminal kidney cancer. She had a full nephrectomy at Hospital Angeles and she had kidney stone surgery a year earlier. Yes, it would help to speak Spanish; yet the service has been nothing less than superb. If you don't speak fluent Spanish they have what they call the public relations department which is really like a world class customer service department. All of their Public Relations department staff speak fluent English. They always have someone who speaks English on duty 24/7. I live in El Paso. One evening my wife was in a great deal of pain. My choices were either hours in an Emergency Room in El Paso or "hoof it" for Hospital Angeles. In the time it took to complete the Hospital Angeles intake paperwork; they had a translator with us and less than five minutes later a doctor was helping my wife. We had a diagnosis and prescription and were on our way home in less than 30 minutes. The total bill was about $75. Try to do that stateside. If you go to Hospital Angeles ask one of the security personnel to direct you to the Public Relations Department. Ask for Jesus or Daniella. They will help you. If you need any bloodwork or radiology tests ask for Alejandra or Itzel. Both speak a little English yet they always get the tests performed correctly. If you need to be admitted to the Hospital ask if Laura is available. Laura no longer works in admissions; yet she works on the first floor about 50 feet from the admissions office. Laura is my wife's "Angel". She speaks fluent English and gets things done. If she is available she will help you. One more line about superb service. The night after the kidney surgery my wife was in great pain about 3:00am. In a matter of several minutes they had an English speaking nurse come and adjust the IV. She stayed with my wife for just over an hour and a half until my wife was comfortable and sound asleep Great people and great service