While the venue is nice, the service are expensive and there aren't that many amenities available…read moresuch as a pool or a regular sized hot tub. There was a fountain they told us you could take a dip in but it's shallow and you can't swim in it. I had the Spring Awakening Citrus Blossom Body Therapy Massage. This is a different massage that includes water therapy. My masseuse was very nice and attentive. She walked me through the entire process so that I would feel comfortable. Overall, the massage was nice and relaxing but the amenities are limited. Even though the services are great, it's not enough to make me want to go back.

This is a photo of the room that we spent $1200 on. It hasn't been updated in 50 years It was not…read morea good experience don't highly recommend this hotel even though the staff is very accommodating the rooms really bad it looks like they went to IKEA or HomeGoods and put a bunch of random furniture in the room. I was with a bunch of girls and we all agree that it looked like we were in A neighborhood with a bunch of condos did not feel like we are in a resort or spa. You would think the manager would've comped the room being that it was so bad he did not do that he said that we're lucky that we got a cancellation fee waived. If you're gonna say anywhere stay at the Sands Hotel.

Wow, wow, wow! This hotel was exactly what I needed. From the moment I arrived, all I wanted to do…read morewas stay, relax, and enjoy every bit of the property and that's exactly what I did. The views of the lake were absolutely beautiful. One of my favorite moments was sitting outside in the morning with a good book, enjoying the peaceful atmosphere. There is also an outdoor patio area where you can eat and take in the scenery. I loved seeing the fireplaces around the property too; I can imagine how cozy they must be during the cooler months. Now let's talk about one of the biggest perks: the pool is truly open 24 hours. Not "almost" 24 hours, actually 24 hours! I definitely took advantage of that and found myself enjoying the heated pool at 1:00 a.m. It was such a relaxing experience and something you don't find at many hotels. What really made this stay stand out, though, was the customer service. Every single employee I encountered was kind, welcoming, and eager to help. From check-in to check-out, the staff went above and beyond to make sure I had a great stay. The only potential downside is that there are no elevators. It wasn't an issue for me, but if you're traveling with a lot of luggage or have mobility concerns, it's something to keep in mind. I wasn't able to try the complimentary breakfast, which is offered from 7:00 a.m. to 9:30 a.m., so I can't speak on the food. But based on the rest of my experience, I would absolutely stay here again. If you're looking for a relaxing getaway with beautiful views, a heated pool you can enjoy anytime, and outstanding customer service, this place is definitely worth a visit.

Title: Beautiful hotel - but a confirmed booking was suddenly withdrawn…read more I truly wanted to love this hotel. In fact, I still wish our stay there had worked out. For context: every two years, I donate my time to mentor a small group of aspiring photographers who fly in to work with me for about a week. It's a non-profit initiative that continues the legacy of my own mentor when I was a teenager. For the upcoming workshop, we planned to start with two days around the Salton Sea, and this hotel looked like a wonderful fit. After some research, we contacted the hotel and asked if they could match an offer we had received for this hotel from the German travel portal HRS for five double rooms (two beds per room) for $1,848 all-inclusive for two nights, including breakfast. It was slightly above our budget, but we were willing to make it work. The sales manager replied: "I think I can work with you on the rate. I just want to make sure a single king-size bed in each room is ok and if 6 rooms will be enough for your group." We confirmed that arrangement, adjusted our group so most participants would share beds for the two nights, and accepted the sixth room offered to accommodate everyone. We then: - confirmed the booking - received and returned the credit card authorization form - drove to the hotel to inspect the property in person - cancelled the alternatives we had on hold Two days later, we received another message from the hotel explaining that the rate had been misunderstood internally -- it had been read as $1,848 per night rather than for the two-night stay. Unfortunately, despite a long email exchange, the hotel ultimately declined to honor the arrangement and suggested we look elsewhere. The result: we had to restart the search on short notice, and I will now make another 500-mile round trip to inspect the replacement hotel. That was disappointing, especially because the property itself looked lovely and we were genuinely excited about staying there. Mistakes can happen in any business. What matters is how they are handled. In this case, the solution was to ask the customer to absorb the consequences. If you plan to stay here, I would recommend confirming rates and all conditions very carefully, particularly since they upcharge a resort rate - and when scouting it, it felt like a very nice small boutique hotel to me, far away from a resort (which was fine to me, as we were looking for a place to sleep and leave after breakfast ;-)

Going to the Spa at La Quinta resort is relaxing and beautiful…read more You will absolutely get the best massage and personal care from Aliah Allal-Mendoza!! She is a reason to make a trip to the Spa!!

I ordered food to go and the food was delicious but the best part was the customer servic. Kareli…read moreand Mariana were extremely helpful, patient and kind with me.

GRAND HYATT INDIAN WELLS RESORT & VILLAS @ INDIAN WELLS…read more Parking is $35 a day for self parking, which adds up over a few nights. There's plenty of space in the lot so you're never circling for a spot, but just be aware of the cost going in. The lobby is actually pretty small for a resort this size, which surprised me. There's a Starbucks right inside though, which was clutch in the mornings. The property is spread out, so they have golf carts running around to shuttle you between buildings, which is a nice touch if you don't feel like walking. I stayed in a king room and it was clean and comfortable with a nice patio. Friends of ours were in one of the villas and those were really nice, way more space if you're traveling with a group. Rooms here run around $500 a night and up depending on the season, so it's not a cheap stay. The pools are the main draw, they have nine of them plus HyTides waterpark with the slides and lazy river. Fair warning, they were absolutely packed with kids when we went. This is very much a family resort more than an adults getaway. There is an adults only Oasis pool if you want somewhere quieter, which I'd recommend if you're not traveling with kids. Overall a solid stay, just go in knowing what kind of place it is.

Treated my Best Friend and I to a weekend trip to Indian Wells and Palm Springs. Her only request,…read more"Lazy River." Found this resort, and had an easy decision from the views of the resort, reviews, and location... and of course, the lazy river! Beautiful resort with incredible staff. Extremely helpful and attentive Valet and Bell Service, Great Bartenders and Staff at Carmochas... Friendly Baristas at the little market (thank you all for making our morning lattes!)... and shout out to Sean and Jeremiah - our Fantastic Servers at the Hi Tides Day Bed. You both were incredible!! Our room was beautiful, too!!! Comfy bed, well maintained features (I loved the furniture and layout). A/C in our room was perfection! Bathroom was spacious and the shower-head was perfect. Body wash smelled fantastic! Overall exceptional resort and stay.

Soooooo. 5 stars with a caveat. You're gonna pay... and pay.. nothing here is inexpensive. But if…read moreyou have the extra $$ it's worth every penny. So what differentiates this from other Palm Springs area resorts? The service, by far. The property is phenomenal and the upkeep and maintenance is good, on par with other places. For example, at the pool, we found straws from the previous guest, etc. not a deal breaker, but something to observe. But everyone I interacted with genuinely seemed like they wanted us to have a good time. If it was fake, it was very good acting. From the valet to check in, amazing! Javier checked us in. 7 out of 5. Stress free. The pool area, 8 out of 5. Off the charts. Attention management: I stay at a lot of hotels and resorts. And though I'm sometimes overly generous with my ratings, I can honestly say Dru is the best server I've had, ever. She should run the joint! I wish I could give her a raise. Evan was pretty bad ass too and should be commended! Will I be back? 100 percent. Amazing property, rooms are great, staff is awesome. Food is good, but avoid the breakfast buffet at Rockwood. $40 for powdered eggs is no bueno! Other than that, you'll love it here!

We stayed at the JW Marriott Desert Springs Resort & Spa over the Fourth of July weekend, and…read moredespite how busy it was, the resort handled the crowds really well. The staff was attentive, and everything felt well organized. We had dinner at Aquifer65 & JW Sushi Bar one night, and it was fantastic. We also enjoyed dinner at Mikado Japanese Steakhouse, where the hibachi experience was both entertaining and delicious. The rooms are a bit underwhelming compared to the rest of the property, but the overall experience more than makes up for it. The pools, grounds, and amenities make this a great place to spend a long weekend. I'd definitely recommend staying here--just be prepared if you're visiting in the summer. The 104-degree desert heat is no joke, so plan on spending plenty of time in the pool and staying hydrated!

This is our second stay, and Noah at the front desk was really attentive and friendly!…read more We have come in July both times and it is nice because it is slower due to the summer heat, but still very enjoyable in the pools! The restaurant is surprisingly good but they should really get some lower temperature lighting, it feels like a senior center at night. I swear I saw a dimmer on the wall so maybe it's just not used. No complaints other than that!

This is probably our 5th time staying at this location, at least, even when it was just…read more"Miramonte". We got a cabana this time for 4th of July and our server JIOVANNI was the BEST! Attentive, proactive, responsive and thoughtful. He helped us out with our lounge chairs, described all the amenities beautifully, gave great suggestions on food, and really anticipated all our needs! We will definitely come back just because of this service alone. On other days Elvia was super helpful, always aware of who needed water poolside and anticipated when we wanted to order food and drinks. We went one day without any room refresh service that the hotel made up for with extra waters and detailed service the next day. The only thing I'd recommend to the hotel is to do more detailed cleanup of their buildings on the exterior areas, especially in the corners. Lots of dust and webs. I think this level of detail would help elevate the feel.

We had so much fun at Players Swing Suite at the Renaissance Esmeralda! We definitely wish we would…read morehave booked it for two hours because the time flew by. ‍‍ The food was fabulous once it arrived, but unfortunately, the food service was below our expectations. Overall, we had a great time and would definitely come back -- we'd just hope for more attentive and welcoming service next time! Afterwards we enjoyed the bar and live music in lobby.

We can here for my finances birthday. We got a room for 2 night. We enjoyed most of our day at the…read morepool. First night we went to sleep and when we woke up we had bites all over us. Let the front desk know that and did a repost because these are bed bug bites. We got moved to another room and we enjoyed our outside again, when we came to the room, our TV doesn't work. We tried connecting our phone to the tv the same way we had done on the first room. But keeps saying the tv doesn't have network connection. We used the phone that's in the room to call the front desk and guess what?? Yuppppp our phone in the room doesn't work ether!!!! Now it's 11 pm and we're waiting for IT service guy to come to our room to fix it. It's bad enough the bed bug issue we had at the first room and now we're having other issues in this other room they put us. It's an uncomfortable feeling having someone to come to your room at this time at night to fix something that shouldn't have even been messed up. It's a new room they sent us too so all this should have been taken care of prior to moving us. Very upset that all this is happening on my finances birthday and will never come here again. Absolutely horrible! I put the photos for proof

What an unbelievably over-the-top wonderful experience no joke no exaggeration . The main pool area…read morewas where we stayed the most of the time and felt like heaven was dropped into our world. So peaceful . What a great place to unwind and regroup as we live in LA can't wait to come back not only to the desert but would definitely stay at this place and suggest it to others. The unit that we stayed in was 1 large bedroom king bed . With a Jacuzzi tub separate from a large shower and was very roomy with a small patio on the side. The backdrop of the mountains around us were just breathtaking finding it hard to leave as we drive away now.

This gated resort/community was absolutely beautiful! I loved the location and the view of the…read moremountains were spectacular! I felt like I was home! The grounds were well cared for and the pool area was so peaceful. Once the clock turned 4:00 pm, the "no-see-ums," were on the prowl. "I know I am sweet, but seriously guys? F-off!!!!!" I was getting bitten alive so I headed back to my suite. My suite was adorable with a huge bathroom that I could live in. The soaking tub was fabulous. My bed needed a little tlc... "little Miss Teensy felt like she was sinking in the middle, just sayin'!" The suite had nice mini fridge, dresser, desk, patio to sit out on, microwave and coffee maker. The downside was the AC unit just outside my room by the bed, the adjoining suite had a couple who were loud and the people above me were running a marathon the entire time. Rude! How about taking your shoes off and being a little more considerate of others. Oh, sorry...forgot, most people actually aren't like me... Okay, enough of the negative. I would definitely stay here again. Just beautiful. *Gated Community *Free Guest Parking *Ice machine Prices vary for each suite depending on where you book it. I went to Airbnb and paid around $77 a night

I've been coming here since 2021, once or twice a year. I really enjoy the area, service,…read morebreakfast, and Social Hour. This time around, there was a bit of confusion with our room booked, through Booking (not the actual hotel), and Rene, Denise, and Jay were all extremely helpful in getting us the room we needed. I came last year in June and September, when renovations were happening, and now that they are done, the hotel looks great. I always enjoy their full breakfasts, in the morning, and a coffee/tea station that is always available. The past few times, I have visited, now include different tacos each morning, and many breakfast items to choose from. They also have Social Hour on Wednesdays, which is a nice touch. Social Hour seems to be more regulated than a few times before when people, who were not guests, were coming in causing a major disruption, both in the kitchen area and pool. One area that should be highly considered is the overall cleanliness of the room, especially with these new renovations. My bed spread/top blanket was not clean. It smelled musty and dirty as if it's not being washed between guests. I pulled this off and never used it during my stay. The thermostat was also very dirty with dirt and whatever else. I always bring sanitizing wipes to clean down surfaces and they came in handy. In addition, I always use the kitchen area to make something or use the dishes. On many occasions, including this visit, every dish, glass, or utensil I pulled out had crumbs, dry food, or smudges on them. There is no soap or sponge in the kitchenette, so I do bring my own, but these should be fully cleaned and sanitized before each guests arrival. Upon leaving, I did a full dishwasher wash of every utensil, glass, and plates/bowls in the cabinet. My stay here is usually quiet, safe, relaxing and comfortable, and overall, this is a great place to stay.

I reserved a King Studio Suite and there was a bit of confusion given the website description. Rene…read morewas receptive and helpful while we figured it out. Management was also solid and the area looks great following the renovations.