Just moved in three months ago. We have not lived in apartments for many many years so we were a…read morebit nervous. This place is absolutely gorgeous. The apartments are spacious and clean. The grounds are beautiful. The pool and bbq area is amazing and quiet and clean. I feel so safe here and everyone is very friendly including the staff. It's so close to everything I need in White House but is quiet and peaceful. I highly recommend this complex!!!!

I have very much enjoyed living in these apartments. I moved from out of state to Clarksville and…read morewhere having trouble finding the right place for our family. That all stopped when I found these apartments and talked to Chris. She was very accommodating! The moving process was easy, I would recommend these apartments to anyone. Thank you Chris for making it easy!

I currently live here. When I first moved in a few months ago, I really loved it. However there…read morehave been problems and very little has been done to fix them. People have had their cars broken into in the lot, other random people park in our lot (there's no enforcement really), non-residents keep getting into the building, and now someone is stealing the mail. We have no cameras any where. No cameras means we cannot prove or find the thieves. Nor do we have a mail room where mail can be safely stored until the residents return from work. We also have no one that lives there 24/7 and no emergency number (like if something in our apartments goes really wrong or if we get locked out) to call. I really hope they fix all of these safety issues. I really do not want to move, I just want the building to improve.

I've lived at Vintage Northcreek for 1 year and 8 months and it's the best move I've ever made! I…read morelove our management and maintenance people. They are all very attentive to any issues I may have and take care of any issues quickly and in a very friendly manner. The pool is very nice as is the gym. The elevator is a great addition given I'm an old lady! I like that you need a key fob to get into the building so it's pretty darn secure. The front door of the main building is open during business hours but keyfob needed after hours and on weekends. My apartment is comfortable and provides all that I need. I really feel at home here. As of right now, I plan to stay here for the remainder of my life! WooHoo!

We moved here 2 months ago with my MIL. The pluses for the community were an elevator and a walk in…read moreshower which was perfect for MIL. Also love that the gym, mail and office are all inside the building. During the recent snow/ice storms I never had to interrupt my routine due to weather. I love the central location. I can walk to the store, post office, my chiropractor, dentist and a wide variety of eateries. Plenty of hotels for out of town visitors also within walking distance. I've lived in apartments pretty much my whole life and I must say that the office and maintenance personnel are top notch! Friendly, responsive and professional every one of them. They never make me feel like I'm a bother and quickly resolve everything. We're all extremely happy with this community.

Mrs.laquita Caldwell and Karlisa are so nice.They went out they way to help me so much.I love how…read morethey keep the apartment up on the outside.The breeze ways are very clean and it's pretty peaceful.I wish they was here two years ago.A money order never came up missing since they been here they are very honest responsible and respectful.

One Star -- Save Yourself the Heartache…read more Waterview Apartments in Hendersonville, TN? Horrible. From the moment I moved in, it's been nothing but disappointment and disrespect. Nobody told me that the townhomes don't cool upstairs--especially in this Tennessee heat. My son has asthma, y'all. That ain't no small thing. But every time I ask for help, I get the same cold reply: "There's nothing we can do." Now the heat creepin' back, and I asked for something simple--let me out the lease without punishment, or move me to a cooler unit just to make it through. But what was I told? Sign a six-month lease in another unit or get some ceiling fans... fans to just push around the same hot air my child can barely breathe in. Ain't no compassion. Ain't no real help. This was my first apartment--and it's been the worst experience of my life. The neighbors? Loud, disrespectful, unbearable. The staff? Unresponsive and dismissive. I've begged to speak to someone at the regional office. Still nothing. Just silence and circles. It's now the end of April, and I'm looking at the very real possibility of being homeless with my six-year-old. So no--I don't recommend. Not if you care about your peace, your health, or your child's wellbeing. If you can save yourself the pain and the runaround? Please do. Don't make the same mistake I did.

My wife and I moved into these apartments about a little over a month ago. We have loved every…read moreminute at Preston Run. The apartments themselves are spacious and luxurious. Just look at the pictures they provide! No special lighting or trick angles like some complexes use, which is what we thought at first. Once we took a tour, we were convinced that these apartments were the right ones for us. Wil did an excellent job giving the tour. The property grounds are regularly maintained and a beautiful. Parking has never been an issue, which is rare in most apartments. Even with hundreds of people living within the gated property, there are always spots open no matter what time of day. It's nice to come home and be able to park right outside your apartment. The onsite gym has most anything you could need to get a complete, heavy workout. The fenced dog park has so much space for our dogs to run around; they certainly don't have any complaints. These are all things you can see in a tour. The thing that stands out to me the most is just how great the staff treats people. Once you live here, you'll see it every day. Both Wil and Sylvie have been nothing but genuinely friendly and professional. We are always greeted with a smile by them whether we're in the club house office or out walking our dogs. They have treated us kindly from the first tour and continue to do so to this day. The response time and turnaround to repair any issue is quick. It's great to know that good help is just a call or email away. We especially like the fact that they both live at Preston Run. That says something about how special this place is. It also shows how and why they are so passionate about keeping the place running smoothly, because this in their home, too. I can't say enough good things about this place. I hope this review offers a glimpse of what we get to experience every day at our amazing new place. We love it here!

Hailed as luxury apartments but it's anything but. Gates never work, hallways smell like weed,…read moreneighbors are rude and loud, and dog owners leave their poop everywhere. They are just as expensive as new build apartments next door but yet 20 years old. Our A/C was out for several days and management was too cheap to bring in outside A/C company, so instead incompetent maintenance proceeded to make matters worse, fill our apartment with smoke, run up our energy bill by $100+ and refuse to compensate us for our trouble. They finally got A/C company out there and it was fixed within 20 mins. Before, our apartment was 89 degrees while I have medical issues! When we move out, my partner requested a walk through multiple times. Management said that we didn't need a walkthrough because our apartment is spotless (I clean daily) and they weren't going to charge us for anything. Come to find out they charged over $100+ for bathroom and kitchen cleaning despite our apartment being "spotless!" It was only when I called and threatened to sue based on breach of lease (they are required to do a walkthrough in order to charge for damages) that they agreed to have me come back and "reclean" and they wouldn't charge us! I'm sure they will comment on here that all the issues above were all my fault, and they did what they were supposed to do based on lease agreement blah blah blah, but that's fine! I know in my heart that I was an amazing tenant, quiet and clean, and management here are crooks! Avoid this place and rent next door.

Communication and responsiveness is great. Although I have had no major concerns, this tells me…read morethat if I ever do I can count on the staff to assist me, which brings a further sense of security!

My daughter just relocated there, only been 1week, she has been cleaning the apartment. She has…read moreallergies and has not able to sleep, the apartment was not cleaned before she moved in, even though on the contract she was charged for cleaning fee. After going to purchase vacuum and cleaning the carpet in both rooms, it was filled with some much dirt, and pet hair. They never came to her apartment and did a walk through with her. The dryer filled with pet hair and her apartment smelling a wet dog.

My family and I have been living at Sumner Estates for 5 months and we love the neighborhood…read more Family friendly and Miss Tomma is a great property manager! She really works with us and does her very best to make sure our needs are met and our experience is as comfortable as possible while living at Sumner Estates! They are currently beginning the renovations on the units so we are excited to see the outcome!

Was great when we first moved in back in 2024, but as of late the place has really been letting me…read moredown. I don't know if it's because they changed apartment management or what. Put in a maintenance request because the washer stopped spinning, and didn't hear anything for two days until I called the office. I was told one of their maintenance technicians quit and they were behind and only responding to emergencies. Spotted the maintenance techs repainting fire hydrants, so I guess that counts as an emergency over a washing machine that isn't running, but what do I know. Two days later, I still heard nothing, inquired again and was told the same thing. Eventually, I got so fed up that I figured out the belt slipped and was able to put it back in place. THREE WEEKS after the initial maintenance request had been opened, and maybe two weeks after I canceled the request, maintenance showed up while I was at work to replace the belt and left the laundry room a mess--they had moved the washer and dryer and didn't put them back so I had to do it myself. I was pretty upset that the office just left me hanging instead of reaching out like "hey, sorry, we saw your request but we can't respond to it soon". I think I would have been less irritated. On top of that, one of the residents spends hours revving his engine, sometimes at 1 or 2 in the morning, and I work late nights and it wakes me up when I've just gotten to sleep. When I complained about the noise I was told there was nothing the office could do since the noise was out in the parking lot and not in the actual building. There's a group of middle schoolers who gathers around my building, making a ton of noise late at night and in the early hours of the morning, goofing off, and since I live on the ground floor sometimes they'll be right outside my window and I've even caught them digging through the mulch in front of my window. Again, when I put in a complaint, no response. I understand sometimes that there's little that the office can do about obnoxious neighbors, but it irritates me because they're so quick to add a fee onto your account if you put the trash out 30 minutes before 5PM, or they'll just stick a paper in your door about the noise rules, but god forbid they communicate to you if they can't respond to a maintenance request right away. And half the residents ignore the signs telling you to clean up after your dogs, because the grass in front of my building is absolutely littered with dog poop. For the amount of money I pay for an apartment, I've begun to get pretty disappointed. Again, it was awesome when I moved in, but now it doesn't quite feel like home anymore.

Toured the property twice with Madeline and was very impressed. The accommodations needed were…read moreunavailable, so we chose another property as time was limited. Madeline was very knowledgeable and forthcoming, even following up with us. As our new lease elsewhere is 12mos, I would definitely consider Revere at Hidden Creek should our situation change.