Michaels. It's exactly as all other Michael's lots of crafts and selection of home decorating…read moreitems. Pricing is good and staff is very friendly. Do remember to download the Michaels app to easily get discounts on purchases. Overall great place to pick up picture frames and smaller home decorations.

the past 6 months, I have had several nasty experiences with Michaels . . The issues were primarily…read morewith the Shawnessy store in Calgary, from items missing to incredibly rude and disrespectful staff. When I inquired about my missing items at the Shawnessy store, the store associate actually raised her had to stop me from speaking, then demanded I empty my bag so she could see that I wasn't hiding the item. Another occasion, the store manager demanded to see the email from Michael's showing items were ready for pu up and when I showed a text version, she refused to accept it and demanded the original. When I explained that it was identical and that I didn't have the email on my phone, she said there was nothing she could do and walked away. I left feedback with the Customer Care line and received a call from the district manager for Calgary and Manitoba. I missed the call but returned her message within 2 hours. After 2 days of not hearing from her, I sent an email to her. I received a response after 2 days after that telling me that if " i wanted to connect with her, I could contact her during a few windows when she was free": The onus is not on me to chase her down, she stated in her initial phone message to me that she would " like to make it right". Ignoring me, then finally telling me to work around her availability is not making it right. Clearly, the poor service culture at Michaels does not fall far from the management tree. There is a reason why online companies like Temu offering similar products for a fraction of the price of Michael's are doing booming business. This type of shoddy customer disservice should not be rewarded by giving them business. See less

Art classes are excellent. Customer service and art supplies are the best in the city. Central…read morelocation as well :)

New painter here and took a road trip to shop at Kensington based on recommendations from my art…read moreteacher. They have a great selection of art supplies and fairly priced materials. (You won't find better prices on Amazon) Friendly, helpful staff and an all around great experience shopping at Kensington.

We are return customers, and over the years we have purchased from Ambers numerous pieces of…read morefurniture (including a dining room set). Just recently, we purchased a kitchen set, and we are very happy with the quality of it compared to other furniture in most other stores. When we went in, we were taken around the store and shown a wide variety of quality sets at various price ranges, by both Glenn and E.J.. We eventually decided on a set that we know will last for many years. I should mention as well that on another occasion one of the legs on one of our dining room chairs from a set we purchased from Ambers probably 25 years ago, broke off at the base of the chair. E.J. repaired it for us (all good and sturdy) and did not charge us for the repair. Both my wife and I appreciated the excellent sales service by all involved and know that when we buy from Ambers we will have something that will look great for years to come (and is also Canadian made).

We have bought a number of pieces of wood furniture from Ambers over the years and always been…read moreextremely satisfied with the quality and price. Other family members have also purchased furniture here and are very satisfied with their purchases. The furniture holds up very well and seems to last forever. The customer service I received has also been extraordinarily good as well. I had one instance where through my own fault, I caused some damage, and they were quite helpful to repair it as good as new. I think the current location has been there for at least 35 years which speaks well for the selection, service and value they have provided over time and give them a 5-Star rating.

This week I walked into Cricklewood ( which looks amazing, new owners made it even better!) and…read morespoke to Ellana. She was attentive and all ears as I told her our beautiful Canadel table was still not closing properly. She gave me Ron the Warehouse Managers direct number which I called the next day. We talked and I sent him our receipts and photo of the Canadel sticker under the table. He sent Jee to our home and by yesterday it was fixed! Jee had to come back with another young man, so this was a two day adventure BTW. Thank you so much for taking such good care of us! As new owners, I feared you'd tell me sorry, but no, you did not. This table was bought Nov. 2019, and the previous owners sent someone out May 2022, leaving replacement rails in case what he did didn't fix it. Now hopefully it has been rectified properly. I will feel very comfortable shopping at Cricklewood in future, as they are amazing all around! Thank you so much!

I love my new special order coffee table. Wonderful staff helped me choose this new design made in…read moreQuebec Canada. Beautifully constructed. Great customer service at Crickelwood Interiors. I will continue to purchase all furniture from them.

Great store with quality furniture & amazing prices I…read morepurchased 4 chairs & will arrive in as quickly 7 days Also the sales person was amazing & very helpful Definitely will be purchasing more items in the near future.

Such a great selection of home decor pieces! The ULTIMATE in home decorating! They have something…read morefor everyone, from a few pieces to update your space, to a complete home overhaul! Their customer serve is unmatched! They truly care about their customers! They will help you find what you need and help you stay in your budget! Highly recommend!

Nice selection and superior customer service from Heidi. We are very happy so far, and haven't yet…read morereceived our order.

Great staff , amazing furniture & fabric selections specializing in medium to high end price…read morepoints. I went in for the first time this week, and was helped thoroughly by one of their Interior Designers. She gave me the full tour, gave me their vendor list for browsing for product from home. I will be back to order furniture, fabric and for some general design help too!

I purchased a bed from Bracko Brothers in December 2014 and it arrived January 2015. We chose the…read morestain colour and I was impressed with the quality. Solid oak bed, very sturdy, and got to choose the height of the headboard and footboard too. Chose the taller of both. This is a queen bed and the headboard is 58", while the footboard is 40" high. I have now had the bed for 7 months and have not had any issues with it. It is the first custom bed I have purchased - and it didn't cost much more than some of the beds we looked at in other stores that didn't have custom options but would still have to wait several weeks to get in.

This family owned store is a real gem in a city this size!…read more How many furniture stores do you call that the owners answer the phone? None of...press1, press 2, etc. for this department or that department'. When I first contacted the store, Lou Bracko said 'come in Rae and I will work with you'. And he did. We are very pleased with our new furniture and area rug. Even though the chairs were custom made, they arrived several weeks ahead of the scheduled delivery time. An all around great experience!

This is Michael's. Yes all locations are great and have same layout…read more Easy to get around and pricing is very affordable for arts and crafts. Excellent picture frames and great place to pick up seasonal items from Easter, Halloween to Christmas. Staff is very friendly and the iOS app is great. Coupons are a little deceptive when it's only applicable to non sale items which seems to be like 5% of the store. Overall it's Michaels!!

This new Michaels store in East Hills is da bomb!…read more As soon as I came in and asked for help at Customer Service, Ashley (manager) came & greeted me and took me to where I needed to go. She was helpful, efficient, kind and even offered me a discount on my purchases because they didn't have the quantity that I needed. I arrived almost at closing hours but did not feel rushed or judged. The store was clean and well organized. I was able to get in quickly and got everything I needed for my art project the next day. Whew!