Bought a car, gearbox faulty, drove it for 3 days in total the rest of the time it was at the…read moregarage! being fixed, eventually got my money back the cheque bounced, eventually got my money back with a cheque that did not bounce, total time wasted 4 weeks total cost to me £70+,

We had three dealerships on the list to visit. Luscombe was the first and after discussing…read moreeverything we ended up buying our car right there and then. The reason was simple. All our questions were answered, absolutely no pressure was put on us during the sales process and everything about these guys inspires trust. They provide an excellent service and took care of everything smoothly, efficiently and with attention to detail. Alan was a pleasure to deal with and we had a good chat with Robin too. The after sales follow up and service was excellent too. Highly recommended.

From the owner: Luscombe Suzuki Leeds pride themselves on giving great service, and back that up by providing Robin…read moreLuscombe's mobile number available, so any concerns can be discussed direct with him! As a result the company has already won the Suzuki Dealer of the Year and Motor Trader Awards in 2011, plus Automotive Management Awards in both 2012 and 2013, and in 2012 sold more new Suzuki cars than anyone else in the UK!

I would not recommend this place. Please do not be mislead…read moreby the Deceptive reviews, clearly from new, false accounts. We arranged a viewing of a vehicle 2 weeks ago, that was advertised to have had a full mot and was ready to drive. This car on arrival had only 1 month remaining mot after being advertised with a full mot. I did request the most recent mot to look at the advisories, but it didn't seem available. On arrival of the viewing of the car, we immediately looked underneath of the car, as it was mentioned on the previous mot's, that the rear subframe and rear suspension components were corroded, there was an oil leak and that a wheel bearing was failing. On visual inspection of the rear underneath of the car you could immediately see that the exhaust was just hanging in place, the exhaust brackets had snapped from the corrosion, meaning the exhaust wasnt secure at the rear and the corrosion underneath the car was that bad I could pick away at spots around the car. We questioned the snapped exhaust brackets and we was told it would be fine to drive, this immediately put us off this vehicle. The man on the forecourt was then back and forth conversating with others inside the office, we was told a deposit could be left for the car and they then would get the work sorted on the car and rectify it for us, this is after being told on the phone previously they didn't accept deposits, etc. This was very misleading and a poor way to conduct business. This car clearly wasn't fit for the road, and was advertised as ready to drive, which it clearly wasn't. We was told that that a faulty wheel bearing the previous before the viewing was being replaced and rectified, we don't believe this work had been carried out as excuses where made that if we were to drive the car because of the new tyre it would sound loud on that side. The recent mot that was carried out 2 weeks after are viewing proves that the wheel bearing hasn't been replaced and rectified. The oil leak was also questioned and we was told it was just excess oil residue from previous servicing, there was now no oil leaks, this later mot again proves that there was still an oil leak. The most recent mot that was carried out 3 days ago,clearly this highlights that there was no mot 2 weeks ago. The new mot states that the faulty wheel bearing, and the oil leak have not been rectified after being told these issues had been resolved. Best advise is don't be blagged by these people.

Such a lovely guy, great quality cars and really good service…read more Reliable and would most definitely recommend/ go back in the future

Bought a car that was very competitively priced versus similar ones at other dealers in Leeds (I…read moredid my research). No pushy salesmen and they made the whole process simple and pleasant. Car ended up needing a bit of work for a fault that arose during the warranty period and they got this sorted for me no questions asked so great after sales care also. Highly recommend will definitely buy from them again.

I have used Styrin Motors for many years and have purchased my last 3 cars from them, all of which…read morehave been great cars. I have always recieved fantastic customer service, which is why, when I need a new car, I will always return to them, and why I would highly recommend them.

Very happy with my new car. And the customer service was second to none. I usually end up going…read morepretty far to find the right car at the right price so im pleased i found one in my home city. I,ll definatly be refering friends and family when they're looking to buy a used car.

Nice guy to deal with face to face not over the phone. Bought a Skoda after being given a one month…read morewarranty.However, before we set off we were told that the mileage is 100 and some thousand and it is not an ex taxi. However, after catching a cab and getting there it transpired the car had done over 250k. Later on when I examined the paper work at home it turned out to be an ex taxi.However, after being assured by the seller it is a reliable car and not clocked back I bought it. Touch wood been two months and runs fine. My only advice to would be buyers is to ask questions and if not satisfied don't undertake a long journey. Just keep asking questions until you are content. Period.

This place is just off the roundabout opposite Mecca, I know used car dealers have a bad reputation…read moreand I was dubious about buying from one when my HUsband saw a car advertised there. We went to have a look and we weren't pushed by pushy salesmen. We ended up buying the car, the service was fab. We have had the car 6 months now and nothing has gone wrong (touchwood).

Bought a 320d m sport for 5300 9 months ago since then I've bought a new clutch(which went a month…read moreafter buying called about warranty and was told they'd do nothing) abs pump,abs sensors,air conditioning pump, and rear diff Total cost Clutch and flywheel:750 Abs pump:170 Abs sensors: 90 Air conditiong pump and bearings:600 Rear diff fitted:520 Total=£2110 Nice of them to knock me 200 of the car when I bought it though. just had to pay x10 to fix it very disappointed

Personally I wont use this company again the price we paid was a little below average so that was…read moregreat however the difficulties come once they have your money everything slows down. We agreed a price on the condition that certain repairs were completed and that was when the troubles began getting the work booked took over a month and when the car came back they hadn't done one repair because it was too difficult so they touched it up instead here I read bodged it together so it looks ok for now communications with them are quite simply terrible replies are slow and you are often ignored as they go in search for the next sale without a care in the world for the poor person left behind who paid good money in faith that this company will fulfil their commitments. Honestly there's hundreds of car dealerships out there don't take this risk with this one just save yourself the stress I've had and go elsewhere

Staff very good, pleasant and approachable, such a pity that the dealership is let down by Ford UK…read more I had the misfortune of ordering a Ford Galaxy just about the time Ford UK decided to change the specifications on it. I was assured that as I ordered it in November for delivery in March that I would have the new spec delivered. Guess what, it did not happen. I queried it with Benfield who tried their best to resolve it and what they found was that my production date had been brought forward 17 days so that the new spec did not have to be supplied. Two days after my car was produced Ford UK changed the specs, when asked if they could supply the equipment missing, Ford UK said, sure that £190 please. Ford UK customer services should be closed down as they are more than useless and are not interested in resolving any problems once they have your money. Whilst I cannot criticise the staff at Benfield I will not return to them or any other Ford dealership because of the slapdash way I was treated by Ford UK in order to save a multi million pound organisation a few pennies.