The staff keep the grounds and floors clean and pretty well maintained. But I wish they could do more beyond that. In the men's room, there's always a few stalls, faucets, soap dispensers, and hand-dryers in need of maintenance, but at least there's enough of each of them that you're not at a loss. But I wish that, in the winter, they could warm it up a bit more in there.
For food, you've got the usual - D'Angelo's, Papa Gino's, McDonald's, Fresh City, and Pretzel Gourmet featuring Gifford's Ice Cream. The food court is quite large, and in nice weather, you can eat outside too. There's plenty of space to walk Fido as well.
If you're traveling east on I-90 and need gas, if you aren't brand-loyal to Gulf, you can also consider the Love station in NY at Exit B3. The price for gas there is competitive with the pumps here, and sometimes one is cheaper than the other. Last week, for example, the price at the Gulf pumps at the Lee Plaza was 1 cent more than Pilot, and this week it's 6 cents a gallon less. read more