Had an excellent experience at Spring Fertility and would recommend it to anyone TTC. We worked…read morewith Dr. Pasternak, a fantastic nurse (Audrey Krall), and an excellent patient navigator (Remy). Our questions never went unanswered and I felt like they provided honest, compassionate, and ethical care. The clinic is very well managed and financial information is very clear and provided readily prior to appointments. I am SO glad we chose this clinic.

Our experience with Spring Fertility was disappointing from start to finish. We came in hopeful,…read morebut quickly realized this clinic was not the right fit for us as a same-sex couple. We've spoken with multiple people who have used their services, and the feedback is truly mixed--some had good experiences, others barely satisfactory and some were REALLY BAD. Unfortunately, ours fell on the negative end. If you are a heterosexual couple, you may have a smoother experience. However, as a same-sex couple, we did not feel welcomed or supported. We've since connected with five other LGBTQ couples who shared very similar concerns, which says a lot about a pattern rather than a one-off experience. Our doctor, Dr. Nam Tran, came across as arrogant and condescending which has the same tones in some of the other reviews on this platform. At multiple points, we felt like we were wasting his time rather than being valued patients during what is already a very emotional and vulnerable process. He was late and then proceeded to say he has another appointment and we didn't get the full time. We constantly had to call the clinic because they don't call back after leaving a message from the previous week. We always were on time for our appointments and were always delayed to be taken in. While the clinic may now have an LGBTQ staff member, that alone does not make the environment inclusive or affirming. Our experience did not reflect meaningful change or genuine understanding. We ultimately decided to leave and seek care elsewhere, which was the best decision for us. For anyone considering this clinic, we strongly recommend doing thorough research. There are lawsuits filed in 2025 in California alleging negligence and embryo loss, with concerns raised about prioritizing profit over patient care. These are serious issues and worth looking into before making such an important decision. We would not recommend this clinic to LGBTQ couples seeking compassionate, respectful fertility care. YOU HAVE BEEN WARNED AND ADVISED of this company! Take your business and $$ elsewhere where you are respected of your time and your self worth. https://www.dailyjournal.com/article/384511-venture-capital-s-role-in-ivf-clinics-under-fire-in-lawsuits

Really hoping for a change at RMA SF ( RMA Palo Alto is much more organized). Those reading, prefer…read morePalo-alto if possible. Facility Hygiene: There were swabs on the floor where blood work was happening. This is a significant concern for cross-contamination and medical safety. Restroom Standards: The washroom was notably unhygienic and appeared to have been overlooked. Nursing Care: I found the clinical care to be lacking in thoroughness. The nurse assigned to me appeared disengaged, as if completing tasks with minimal effort. Clinical Accuracy: Most concerning were the significant errors in the calculated numbers provided by the nurse. The discrepancies were large enough to raise concerns about the accuracy !

I had a nightmare of an experience with RMA. I then went to Spring and had a much better experience…read moreand outcome. The issues I had with RMA - Much worse results - I had significantly worse results with them both in top of funnel eggs as well as embryos (ended with 0 viable embyros with them) - with Spring, both cycles resulted in viable embryos (8 over 2 cycles). - No personalized care. I did not meet my assigned doctor once. Every visit was with a different person who did not know me. It felt very transactional. - They did not prep my cycle at all. They just told me to start taking the meds based on when I told them my period was. With Spring, they measured a lot about me and then gave me prescription in advance of the main meds. It felt much more organized. The result was that my follicles developed at a similar rate, resulting in more eggs. With RMA, my follicles developed at different rates, so I had fewer mature ones at the same time. - A smaller thing, but I think symbolic of the broader disorganization, when I went in to get blood tests, they forgot to do one, and called me to come back later that day. It felt very disorganized. - They continued to charge me for over a year later for storage of my embryos that they told me were not viable. They also stored my partner's sperm, which we did not want. They made it so hard to cancel the payments for this. I'm still getting notices from them a year later, after the terrible exerience, for billing for storing my partner's sperm, which we never wanted them to store. I tried very hard to get this overall payment canceled for storage which we never wanted, but I ended up just paying because I could not figure out their convoluted process to get out of the billing and get a full refund and just wanted to be done with them. After that, I just got a notice for renewal for next year! I can't believe. They are so disorganized. It's like kicking me wile I'm down to have a terrible outcomes with them and then continue to charge me a recurring payment hat I've tried so hard to get out out. This is what finally prompted me to post a review. Advice to management - if you really are about patient experience. Have more personal attention. Have your patients see the same doctor each time, like Spring does. Take more care on how you prep patients to have their follicles mature at the same rate, like Spring does. Make your billing reasonable and empathetic - don't charge people to storage embryos after you told them they are not viable, make it easy to get out of your recurring fees if people don't want your services.

The entire staff is incredibly knowledgeable and supportive. They have cared for me exceptionally…read morewell.

Staff is very helpful and informative, quality of care is amazing they go above and beyond…read more Definitely recommend

We've been patients of Laurel since 2019, and it's insane for me to even think of how long we've…read morebeen there. We were "this is taking a long time to get pregnant but maybe we're just not trying hard enough" in DENIAL folks who "let's just freeze our embryos just in case" turned into a many year journey of infertility treatments to grow our family. We are so blessed and so grateful to Dr. Smikle and our main nurse Kat for all these years of support. We weren't an easy case at all, from my being a traumatized needlephobe hard stick that needs plenty of time to hyperventilate and get distracted from the medical assistants and nursing staff, all the way to Dr. Smikle personally getting my blood... on multiple occasions... To coordinating an out-of-state start-up for reproductive immunology opened (Pregmune by Dr. Andrea Vidali) for my assessment and their interpretation.. To answering all my anxious research throughout the years of all the extra "add ons" that may or may not actually help... To the extended monitoring to 8 weeks because we had a subcorionic hematoma... We are eternally grateful. Our son just turned one year old and we are just flooded with memories of our journey that got us here with the help of Laurel Fertility.

I received excellent care at this clinic, and am happy to recommend Laurel Fertility to anybody who…read moreis experiencing infertility or seeking to grow their family via IVF. Of all the options in SF, I'm so glad that I went with Dr. Smikle in part because he's an amazing, empathetic, friendly, and super knowledgeable specialist, but also because the experience felt much more personal and hand-held than what other clinics had to offer. When you're going through IVF, there are a lot of factors to consider like getting PGA testing done, storing eggs or creating embryos, getting biopsies/tests done on yourself, and managing a lot of medications that are time-sensitive- but none of this felt overwhelming while I was a patient at Laurel Fertility. My friends' experience at larger clinics and teaching hospital clinics sounded very impersonal, where they would receive (good) care but from lots of different practitioners (rarely the same one twice) and they weren't able to develop a 1:1 relationship with their doctors or nurses/phlebotomists. However at Laurel things were different, and you get to know your doctor as well as the clinic staff over time, and they really root for your success. The staff are there to comfort you when things are stressful or difficult, which is unfortunately a pretty common feeling when you're going through infertility treatments. It was truly an amazing feeling to 'graduate' from this clinic after a successful embryo transfer, and I'm thankful to Dr. Smikle and the staff at Laurel Fertility for their compassionate and professional care.

Dr. Cakmak is an exceptional reproductive endocrinologist--hands-on, intelligent, and genuinely…read morecompassionate. He never treats you like just a "patient"; he treats you like a person, listening closely and offering thoughtful, expert guidance. I have severe DOR, and Dr. Cakmak has supported my husband and me with incredible care and determination, always working toward the best possible outcome--and he has truly delivered. Our last RE left us feeling completely hopeless. We searched everywhere for help until my UCSF neurologist referred me to Dr. Cakmak. From our very first meeting, everything clicked. He draws everything out on paper, takes his time, and makes sure you understand exactly what's happening in your body. He is, without question, a true genius. What we appreciate most is his care, compassion, and commitment to our future goals. Five stars hardly feels enough for Dr. Cakmak and his team--Jill, Katherine, and Rae! They are truly the best in the business. You are in amazing hands with them!

I strongly advise seeking care elsewhere…read more You may meet your doctor at the initial consultation, but don't expect to see them again throughout your cycle. While you're told that your doctor will be "supervising," in reality you're shuttled between different providers: a nurse does your ultrasounds, another doctor reviews them, that doctor sends a note to a nurse, and finally the nurse calls you with instructions. This game of telephone is not only impersonal, it also led to miscommunication and errors in my care. And if you actually have questions for your doctor, good luck. The experience felt HIGHLY impersonal. If you have questions, you're told to ask your nurse , who often doesn't know and has to forward them to your doctor, who may or may not ever call you back. Often resulting in hours of waiting with anxiety. While this clinic may have decent success numbers, the process feels more like standing in line at the DMV than receiving supportive, personalized fertility care. With so many other options in San Francisco, I would not recommend choosing this clinic. Do not be fooled at the consultation.

I've been seeing Alison for acupuncture for years, and I honestly can't recommend her enough. She's…read morehelped me through chronic back issues that I struggled with for so long, and the relief I've gotten from working with her has been life-changing. Beyond the physical care, she's also supported me through some really difficult emotional and traumatic periods in my life. She has such a calming presence and creates a space where you feel safe, heard, and genuinely cared for. Alison is not only incredibly skilled, but deeply intuitive and compassionate. I trust her completely, which says everything. She's hands down the best practitioner I've ever worked with, and I'm so grateful to have had her in my life all these years.

Alison is incredible! I have followed her to several different locations for acupuncture over the…read moreyears, and she is absolutely the best I've ever seen. Whether she's treating my migraines, chronic shoulder pain, or sleep issues, I always leave feeling better and wake up feeling like a new person. I recommend her to all of my friends and clients. She is so kind and professional and you truly feel like you're in great hands. Thank you, Alison!

They treated my wife and I so kindly and professionally. Nice greeting when we walked into the…read morebuilding. The technician had just as much fun doing the ultrasound as we did.

I came in for a 3D scan and this place did not disappoint. Carrie was so warm and welcoming from…read morethe moment my partner and I stepped foot through the door. During the scan, she would explain to us what we were looking at and what the baby was doing. She did the best of her ability to capture as many of the baby's features as she can (even though he was hiding behind my umbilical cord)- and at the end of it all- Carrie definitely executed that. We left the clinic having some great 3D images and videos and I couldn't be any happier. It was such a great experience for my partner and I. Highly recommend!

I was traveling to San Mateo for work and needed help with my progesterone injection (I can't do…read morethe massive needle by myself). I am SO glad I found InjectIVF (referred by my IVF clinic) - they were SUPER responsive and my nurse, Brianna, was the absolute best. She was communicative, showed up early, gave me painless shot (wow!) before heading to her next appointment. Strongly recommend!!!!! I would absolutely use this service again.

When it came to the in oil injections, I was feeling pretty overwhelmed. I asked my clinic for…read morerecommendations for a nurse to supervise in person. Out of the three recommends, InjectIVF was the only one that could come to marin county. I scheduled 5 coaching sessions, but ended up only using 4. They only charged me for the coaching sessions I used. This was all scheduled two days before I started, and scheduled through text messages. I highly recommend it. My partner and I learned a lot and felt way more comfortable. We learned more techniques than our clinic included in instructions -- and it was nice having a professional check that we were doing everything correctly. Thanks for these techniques it's been pretty painless.

Poor after care. No follow up. Poor results. We were not impressed and disappointed with his care.read more

I cannot say enough positive things about Dr. Turek. He brought my wife and I back from a fertility…read moreabyss, twice. I will never forget my interactions with him. He is kind, caring, empathetic and has a celebrity-like quality. I see angry/negative reviews and the problem I have with them is, I doubt Dr. Turek looked at anyone and said, "I can fix this without a doubt". If you're looking for certainty, I think it is highly unreasonable in this area. My wife and I understood this but would have stopped at nothing to build our family. I understand the cost involved is staggering but if Dr. Turek has any guidance it is worth following based on your desire and resolve. Diagnoses: Azoospermia Treatment: 1. Sperm mapping. 2. Varicocelectomy 3. As a result of the varicocelectomy not correcting, I underwent microTESE. One of the most important points I would like to make is, at the time of treatment I was in my mid to late 40's. I had never been under general anesthesia, been operated on nor had stitches. I was TERRIFIED knowing what I was about to go through. Literally my worst nightmare come true. I still have spontaneous thought inducing panic about the days leading up to my surgeries. I would do it all again without hesitation if it was Dr. Turek who was my physician/surgeon. I felt he was truly invested in our success and my care. He knew and understood my pain and anxiety. He knew how important this was to my wife and me.

Nest was recommended to me by another health professional. The minute I met Dr McArthur, she showed…read morecompassion and interest in helping me. My fertility prognosis is not great, but instead of highlighting the gloom and doom like my other docs, Vikky has led with positivity, calm, and expertise from our initial intake meeting and continues to do so in all of our follow-up appoinments. I'd also just lost my father when I first met her, and I can't overstate how grateful I am for the support and kindness she provided me during that extremely raw time. I've had better than expected outcomes so far in my IVF journey and I know I couldn't have achieved that without the expertise and support of Vikky. She's also helped me manage and eliminate chronic neck and shoulder pain. AND, she's been able to calm my anxiety and busy brain in these sessions. Um, can you say Superhero?! I did not know what to expect from acupuncture, but I cannot envision a more supportive and calming environment than Nest. I've also seen Tiffinie for a session and Teresa for a session, and felt so cared for by both of them as well. I usually see Teresa in the office before and/or after my sessions and she's so kind and warm. If you are on the fence about acupuncture and/or where to go, I 100% recommend Dr. Vikky McArthur and the team at Nest. Thank you Vikky and the whole Nest team!

I called and spoke with Bethany about wanting to supplement my IVF treatments with acupuncture…read more Unfortunately, due to shelter in place and the difficulty of safely opening, their office is not doing in person visits at this time. However, she was happy to recommend another acupuncturist who specializes in fertility. It was just so sweet of her to think of my best interests, and I think it says a lot in that she prioritized what was best for me as a patient. Instead of telling me to wait until their office opens, she knew that getting treatment earlier would provide me the best success in my IVF process.