Went to Dr. Hahn for a root canal. I only got as far as the novocaine injection. It was extremely…read morepainful. I asked him to stop he kept pushing the needle deeper. Very disappointed

Dear Southwest,…read more Hello. I went for a consultation with Dr. Estemalik in July 2020. He examined my gums and stated that I have gum recession on 14 teeth, which would require gum grafting. I received the 1st gum graft for 4 teeth in Nov 2020. Dr. Estemalik and the office were calm, nice, and explained many things to me. I was treated well and was glad to be in the care of Southwest. I paid the co-pay. Insurance covered the rest. I asked the office about warranty; they stated that if the graft falls apart in under a year and if the patient properly follows post-op guidelines, then the office would provide a replacement graft at no charge. I felt confident and comfortable working with them. I don't know how, but part of the graft collapsed in less than 2 months. I followed the guidelines well - no hard foods, used the antibiotic, avoided sugary drinks, did not chew on the surgical site. I believe Dr. Estemalik and the office did their best to provide a good graft; they were professional, punctual, and understanding. In Jan 2021, Dr. Estemalik examined and stated that a replacement graft would be required; he diagnosed the 1st gum graft as "collapsing." I received a replacement (2nd) graft in March 2021. This graft integrated fully and I am pleased with that. Thank you. However, I was charged for it (over $2000) and paid out-of-pocket. I was confused. I thought they said that a replacement graft would be covered? I called them, explained the situation, and requested a refund; they refused. I still had more teeth that required gum grafting, but I felt distrustful about returning to the office. How can I continue working with them when they choose to not uphold their integrity? I called Southwest again and expressed my concern. I asked to speak directly to Dr. Estemalik; he chose not to. The front desk said "the office would never have covered a replacement graft at no cost" and "Dr. Estemalik does not remember agreeing to this." I asked for a copy of their 2020 warranty, but did not receive it. I asked for a written explanation of why the office refuses to provide a refund; never received it. Although I have called and emailed them multiple times over the course of 5 years, we regretfully cannot come to an understanding. They did treat me kindly, and helped greatly with my gum recession, to which I say thank you. I am disappointed that they refuse to fulfill their principle of integrity and provide a refund. Overall: 5/10. I do not recommend visiting this office. With Wellness, -Elizar Sandler

I went two years with no teeth because I could not wear the dentures. I went to Dr Morgan who has…read moremade it possible for me to have teeth again. The office is very friendly and they take great care in their patients comfort. I am so happy with my new teeth and would recommend Dr Morgan to anyone especially if you have anxiety about dental work. He makes you feel at ease.

Nicest group of people I was ever lucky enough to meet. They have been taking care of my teeth and…read moregums for years and no matter how serious, they always manage to make some headway. They are just a kind, friendly, knowledgeable group of physicians who truly care!

I have had multiple procedures done here and the staff and doctor are amazing. Everyone was very…read morenice and accommodating especially when I had to have emergency work done. I would recommend this doctor for any oral surgery or cosmetic dental work done.

I had the absolute best experience going to Dr. Kanuja for two replacement teeth from pulling the…read moretooth to the very end of the replacements. She is so very professional and by far the best at her work and techniques. I would travel out of state to her if i had too. She's the only dental surgeon i would go to. I love her staff and she's awesome beginning to end. Dr. Kanuja is a very patient, loving, kind, and smart about her work. I would have each one of my teeth done if i had to. Highly recommend her if you want a great job done.

Review for Sher Smiles Orthodontics and Periodontics (Dr. Deena Sher)…read more (If we could give zero stars, we would.) I, Dr. Howard Friedman MD regret having to write this, but my wife, Ibojka Friedman's experience at Sher Smiles was profoundly disappointing--particularly because it wasn't the dental care itself that left a bad taste, but the deceptive and unethical billing practices. Dr. Deena Sher evaluated what was clearly a minor, benign mouth lesion. The initial consultation was nearly $200, which we expected. What we did not expect was an additional $600 fee to "prepare" the lesion for outside pathology review--on top of whatever the external lab charged (which was not included in their estimate). That brought a simple, benign oral cyst to a cost of over $1,000, despite our dental insurance. The most troubling issue is that Sher Smiles chose not to submit the pathology charges to our insurance. Why? Because it didn't benefit their bottom line--just ours. That decision was made without our input or consent. When you're facing a potential health issue, you want transparency and trust. What we got instead was a surprise bill and a sense that profit took precedence over patient care. A benign diagnosis came at a premium price--and Sher Smiles made sure we bore the full burden. That's not just disappointing. It's unethical. We would not recommend this office to anyone seeking honest, compassionate care. Buyer beware.

From the owner: Orthodontist that cares for his patients.read more

Look.... I dunno about 2 star lady below from 7 years ago, but I have been coming here since the…read more2010s. Dr. Bill and Dr. Tom are amazing and straightforward guys. The staff is great and I just love the old school feel of the place with modern equipment ( they stopped using a pliers and a bucket several years ago :) ). Anyway, if you like a personable dentist, a cozy feel, and proper care for your teeth. This is the group you wanna visit!

Been going ten years, they are a well established family practice. The staff are polite and the…read moredocs are polite and professional. The cleanings (I get every six months) were going down hill. One cleaner (no longer there) with Euro accent was excellent, the others used mostly floss and water pick and not much actual scraping or cleaning under the gums. When I went to another dentist, he spent half hour cleaning and couldn't believe all the stuff left under the gums. I have had two fillings crack in the time with them (not eating anything hard), and one visit a small filling was not done which should have been. I called when I got home and noticed, and they rescheduled another visit. If you work days, they do not have evening hours and no Saturdays (or very, very limited).