Kiyu responded quickly to our call, and he helped us right away! He was friendly and efficient!read more

Kiyu is so friendly and professional! I can't say enough good things about this young man and this…read morecompany. I wouldn't recommend anyone else!

HVAC. On time. Honest. Competent. Have used them for years. They don't so appliances anything more…read morebut have kept the name since people know them by it. They have been in business for a long time. That's because people's like their work. Highly recommended. Not the cheapest but not a rip of. Great work say a reasonable price.f

I'm new to the area and needed to have a split heat/ac unit added to my shop. Gene's was…read morerecommended by a friend. They were prompt to give me an estimate. The estimate seemed to be in line but I got a second estimate just to be safe. The second estimate was more than twice as much as Gene's and for the exact same unit. On top of that the second company tried to hard sell me. I accepted Gene's bid. Installation was scheduled with no delay. The office staff kept me informed throughout the process. The installers were on time, efficient, neat, and really nice guys. The installation looks great and works as expected. I got a thorough explanation of how to operate the unit before the guys left. I highly recommend Gene's.

Free estimates! Need I say more?…read more Okay, I will. We had a different company that we used for many years and were even members of their club. They started to go down hill and tried to sell us on everything we didn't need. So we called Tiger! They came out and diagnosed our cooling issue and were not trying to oversell. I felt they were honest and got the job done. I saved about 5k by using Tiger. I had them come out for a clog a few months later. They couldn't find an issue and felt the Draino I used did the trick. No charge .

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

They saved me once again! Woke up this morning to a very loud, strange sound from my AC. No air was…read moreblowing through the vents. Called them as this company is my first contact when anything heating and cooling goes wrong. I received a call back and had an appointment this afternoon. They identified the problem and plan to have it up and running later this afternoon. Always professional and make me a priority. Also seen the same individual for years! Fantastic company!

From the owner: Welcome to McCormick Appliance Heating & Cooling. We have been serving Alton and the Riverbend area…read morefor over 20 years. We service and repair all major brands of heating & cooling systems including furnaces & air conditioning systems. All of our new A/C & Heating System installations are done by certified technicians. Please call us today for all of your heating, cooling, and appliance repair needs.

Great heating and cooling company! For all your heating and air conditioning needs, call Greg's…read moreService Inc. Heating & Cooling! 618-345-5921

From the owner: In business for over 30 years, can accommodate all your heating and air conditioning needs.read more

I've lived in the RIverbend area for six years now and Barrett Heating & Cooling has been my go to…read morecompany for my HVAC system. They've kept my A/C and heating in good working condition. When I first started with Barrett H&C, I bought the yearly service plan and have renewed it every year since. It's a good value and a great way to keep your heating and cooling system going strong while not straining your budget. The package includes annual visits twice a year at the beginning of each cooling and heating season. Doing these bi-annual check-ups, helps keep an aging system last a little bit longer. Over the years I have had a couple different service technicians, but they've all been professional and friendly. When I schedule my appointment, the dispatcher gives me a couple of time windows to choose from. When the tech is on his way to my house, the dispatcher calls and lets me know they are on the way. Good techs and an attentive dispatcher, equals quality customer service.

Service person was on time. I had already located the problem. I thought a simple fix. A $50 xfrmr…read more Rep did his due diligence to confirm. After I left tech alone for 15 minutes he ask me to come back in the basement with. While there he said have smelt gas. We had not. The tech put on a show of looking for a gas leak and lo and behold he found a leak at hot water heater. Did not ask if I wanted him to tighten coupling just pulled out a crescent and snugged it up. Charged about $60 for this service. Wondering if anyone else has left Barrett tech alone for long enough for them to find "a gas leak"? Feels very suspect to me.

September 11th started a horrific journey in having our HVAC replaced/installed by "J & J…read moreMechanical and HVAC" out of Godfrey, IL (https://jjmechanicalllc.com/). They were to arrive around 11am. Received no communication all day. They arrived at 7pm and put both the Air Handler and Condensing Unit in our garage. Said they would return the next day between 8-9am as it gets very hot in the attic after 1pm. September 12th, they arrived a 12:30pm with no communication. They quickly did get to work dismantling the old system outside/in the attic and staged both units. They hooked everything up using OLD existing copper piping by soldering it together. The copper piping leading to the handler in the attic was bent, crimped badly to the point not much would be able to pass through. See pictures. They used an old water drain tube that had build up and didn't suggest getting a new one. I took it upon myself to run to ACE and get a new drain hose (75 foot $75) The team worked with our electrical panel and caused an issue that they said they would fix by replacing the breaker. They didn't plug the washer back in to test it and left the cord hanging over the washer. When I plugged it back in sparks flew out of the outlet frying the motherboard....we had to buy a new washing machine. They company took no responsibility for this fault though they admitted to replacing the breaker. Complaints constantly from one of the workers in the attic about how hot it was up there. If they had arrived early in the morning, as they promised, it would not have been as terrible. No cool air upstairs for 5 days. System kept backing up due to poor draining work. Gravity was not considered. They created a Water Trap but didn't even glue the pvc parts together.....every day, water pouring from our ceiling when they said they fixed it. The water trap was laid sideways due to how low the drain was on the handler. They didn't even consider a way to raise up the handler (All Season Heating and Cooling actually built a metal box to put under the handler to raise the drain up, but this was after J & J did their 'handywork'). My wife has MS and had to be taken to the hospital for medication infusion due to the extreme heat on our 2nd floor where the bed is. Every night was around 88 degrees upstairs. Couldn't sleep downstairs due to specialized MS equipment that had was installed by the bed. This cannot be relocated except for proper medical staff. Had to bear it. J & J didn't care and their office manager (owner's wife) said we should sleep downstairs anyway. I told the warranty company to not send them again. We hired another company, All Seasons Heating and Cooling. Showed them the issues. They called and sent their electrician and local code personnel for Belleville, and everyone gasped at the work that was done. Code personnel called the city and found that J & J Mechanical never pulled permits to do work with the HVAC not to mention the electrical work. The cable for the heat/furnace was the wrong size/gague and could have set our house on fire if we would have started the heater....by the time we would have realized there was a fire, the attic would have burnt out and we would could have died. The irony is that they invoiced us for $700 for that specific cable and installation. All Seasons re-installed everything perfectly, raised the handler up to a higher point by building a metal box to match, used NEW copper piping and contracted their electrician to provide the correct gauge wire/cable for the furnace. We have new air perfect...no more lakes (this went way past leaks) of water to sop up on the 2nd floor. DO NOT do business with J & J MECHANICAL. They are horrible with communication and cut every corner to make more money, then walk away! If you do use them, ensure they have pulled permits to work on your HVAC and/or electrical.

J&J was assigned to us through our home insurance that was added when we purchased our house…read more(American Home Shield). Owner was honestly very kind and talked us through what needed to be done when he came out to look at our AC & heat. Both were replaced. Office staff were super nice, and we felt really positive about the experience up front! We are first time homeowners so we were anxious. The issues were when the work actually happened. They said it would likely take one day, but two was possible. Day one, they arrived closer to 11am after saying they'd be there in the morning. They showed up, stayed for MAYBE an hour an then took lunch. They did not return to our home until almost 3pm. It was at least 2 hours they were gone. They worked until about 5pm, and then left for the day. Neither unit was done, and we didn't have AC that night. I understand if they couldn't install it day one, but we were not warned and had two pets in the house. Still -- no big deal, I figured we are new to this, that's on us. Day 2 was a mess. Both I and my mother called them several times. They had not given us a time the previous day, they just said they'd be by in the morning. We did not see them until almost noon, and that was after we called multiple times just asking when we could expect them. They finally showed up, and then IMMEDIATELY went to lunch. At this point we said something because they had just arrived and done next to nothing. Thankfully, they only took a half hour lunch this time. They came back, and stayed until around 6pm. The owner did not stay at all that second day. When the two gentlemen he had working for him were done, they packed up, the owner drove by and talked to them, then they all went home. The owner did not come in to check the work. They did not test our heater before leaving and just left us with the manuals. Two days after, I called the office because my husband and father tested the heater, and water started POURING from the unit. The owner said he "might" be able to come by and take a look that night. He did not (it was 5pm, so again, no issues there, he was likely off the clock). After that however, they never called us or tried to come take a look. Thankfully a family friend who is an HVAC tech came by this week to check the work. He informed us that the pipes added had not been glued together (which he said was code) and the units were left in factory settings. He also informed us that the drain hose they attached was a leftover piece we already had in the basement and was not draining. He stayed for almost 2 hours settings things up and fixing poor work. I try to avoid negative reviews -- I really do. But we received very poor service and the gentleman/owner were incredibly unprofessional. I'm not sure what they did in our basement for almost two days...but it wasn't much. Oh, and they smoked in our basement -- we had to clean up the cigarette butts. If you are assigned J&J for your HVAC, unfortunately I have to suggest you push for another company. We were optimistic until that first afternoon, and then when I googled them I saw a few very poor reviews, and they were not unfounded.

Service was poor. Left without repair. Cared about payment than repair. Could not recommend…read more Sharon W.

King did a fantastic job with our new HVAC system. We are all electric with a heat pump and I was…read moreconcerned about how all that would go. We had a very old system and desperately needed the upgrade. Every single part of our experience was seamless, professional, and excellent! We called on a Friday and we had a crew working the next week, completing the process in just two days. From the start of working with King, it was easy! John D. came to our home, explaining what we had, what was needed and what options we had to get the most from our hvac system. He was polite, professional and very informative. He wasn't just selling stuff to sell it, he really gave us confidence from the start, knowing his information and being able to explain the options and different brands and systems to us. We were even able to get a new filter system that only needs changed once a year to save on replacement costs. We also now have a working humidifier system too! Then meeting the install pros, like Mike W. He continued to add to my confidence in King Heating and Cooling. He came in very friendly introducing himself and his crew (he did this any time a new tech would come out), explaining what would happen, answering questions I had going into the install day, and was very respectful of my property (asking where they could park, laying down protective sheets to cover flooring & stairs and they all wore booties over their boots to make sure and show the upmost respect and politeness). I appreciated that and actually didn't even expect that! I also was grateful of how John D came to make sure all was going well on the job. What company do you know of that provides this type of quality assurance, none that I know! King is different, they're not only experienced, but they go above and beyond for their customers! Mike W made sure to help set up our new thermostat and walked me through the app process and answered all questions. The whole experience was exceptional! It's a huge purchase and you want to have confidence that every part of the process is smooth. King knows just how to do that. They have a very kind office staff that welcomes you in and creates a pleasant phone experience too. They also provide updates any time your technician is coming out, sending you a text with their picture and a bio about them. I loved that. Taking extra safety precautions like this is important in our world today. I'm so happy we went with King Heating and Cooling! We'd recommend them to everyone! From start to finish, you will be taken care of with professionalism, expertise and excellence!