Living in a tornado alley means at some time in the life of home ownership, you will need a new…read moreroof. Owning more than one house doubles that inevitability. Integral Roofing Services found me! I wish I could I was savvy enough to have discovered them. This reflects the sincere heart of the company found by Zach. He and his right-hand man Sean travel through the severe storm path areas in Georgia. They respectfully approach home owners who may not even realize how a badly damaged roof can affect a home. Caring, education and persistence enabled me to become a customer of Ingral Roofing Services...twice! One of the houses is in a tornado alley. For little extra out of pocket expense, I upgraded to the Owens Corning 50-year roof. Sean helped advise me on color selection and it is perfection. Not only is my house more beautiful, he and Zach discovered my well house roof deck had been destroyed by carpenter ants!. They rebuilt the roof decking for it and covered in matching shingles. The worst part of roof replacement is jumping through insurance company flaming hoops suspended over a shark tank. Sean managed the business calls for me. After my only solo call with my insurance adjuster, I insisted upon conferencing in Sean during all other calls. In the end, I am delighted with the new roof...and am seeking a new insurance company. The contrast in costumer service taught me a valuable lesson. Big "red and white" insurance is in business to collect money. They were not there for me. Integral Roofing Services is in business to help people live safely and securely in their homes. If I buy or build any additional home properties, it will be with Zach, Sean and their incredible roofing team by my side.

Great staff! Honest dependable and do great work! Very knowledgeable about roofing systems and roof…read morerepairs.

Follow-up on past work that needs touching up and minor repairs…read more Very difficult to reach following a spring job that cost over $22,500. The support beams started splitting and I asked for a solution and three texts later, still no response.

This was a small drywall repair project. But the repair was behind and above where my water heater…read moreis located in the garage. A really hard place to access. They provided a fair estimate that was appropriate for the job. Their communications with me were great from start to finish. The did an excellent job on the repair. The repair was done as requested with the area now patched, taped, mudded and sanded and fully paintable (will be done by me). They took extra time to make 100% sure that the repair was perfect. Extremely professional, organized and more than competent. A job very well done. And I wouldn't hesitate to hire them again.

Paul was friendly and did a great job at a reasonable price. I will use him again and would…read morerecommend him.

Update to my original review:…read more Paul came back to do a much larger job for us. Paul re-plumbed 3 bathrooms, and our kitchen. Paul installed an instant hot water dispenser in our kitchen, installed all new faucets throughout our entire home, installed all new shower/tub faucets and drains for 3 bathrooms, removed and replaced 6 ceiling fans, removed 2 old satellite dishes from previous owner, fixed one cabinet, installed our new gas cooktop, and installed a new backsplash in our kitchen. Pictures of work included

needed a new rear deck and 430 feet of new fence line…read more Ray responded to the request within 30 minutes. He looked at the photos I provided and gave me a very reasonable estimate for the work. His demo crew quickly took the old fence down and hauled off the debris. the next day his construction crew went work on the new fence. The new fence and gates look awesome! the same crew then went to work on the deck. the new deck is solid!! excellent work. these guys take take pride in their work, and they get it Done!! i will definitely ask Ray and his guys to work on my next project!

He rebuilt my deck and built a fence. Didn't pull county permits because he said he didn't think we…read moreneeded them. Only on site to do initially walk around the property and to see finished product. He didn't make sure of the quality of what the workers were doing. We have so many problems with the fencing and deck and was told to send pictures so he can advise on how to fix them. If you value your house as an investment, please stay clear from this 'contractor'!

My wife and I were in the process of having our dream home built. As part of the process we had to…read moremeet with Regina Ostrom with Five Star Flooring, to select our backsplash and flooring. My wife had a vision of an all white kitchen with gray flooring, so when Regina presented the options, which were limited to a panel of four flooring options, she immediately inquired about gray flooring. We were told that these were the ONLY options the builder would allow. Again, we inquired multiple times about other options and even asked, "if these are our only options". Which her response was, "yes". Being the persistent person my wife is, she specifically inquired about the LVP flooring, for color options and the fact we have a dog and were worried about the hardwood being easily scratched. Which she responded, "the builder would not allow because it brings down the value of the home". And brought out polish to show us what to use on scratches for the hardwood flooring. A few months later on a visit to the house to check on the progress, the counters were being installed and we were advised to go to the house next door to get an idea of what it would look like. To our surprise and shock, they had a hardwood flooring option that we were not presented with and had that been the case, we would have selected that flooring option because it was the color we were looking for. When we spoke to Regina about why we weren't presented with this particular option she said, "I should have said something" and "I didn't offer upgrade options because you never said you didn't like the floors". However, we did inquire about other options multiple times and asked if these were our ONLY options, and was never offered any other options or upgrades. She also mentioned our budget, which we never disclosed to her. We can only conclude she made an assumption about what we were willing to spend, and I'm not really sure what that assumption was based on, which is another concern. Interestingly enough, we were presented with multiple upgrade options for backsplash in our kitchen and tile floors without asking. During a follow up conversation with Regina to see what could be done, she responded with "there is nothing I can do and you will need to speak with the owner." Regina stated that she would provide my contact information to him and he would call me Monday morning. Unfortunately, I never got to speak with the manager. While the floors are GREAT quality, it just wasn't our first option, and wished we were treated better than how Regina treated us. The customer service wasn't a great experience. That is why we wouldn't recommend this company. We do know builders contract this company and you may not be able to get around that. If not, just be sure you ASK TO SEE THE UPGRADES.

If you don't mind your water flowing into your bathroom from a poorly installed shower floor, and…read moreif you don't mind that the corners and floor seams were not properly caulked, and if you don't mind that grout was splattered all over the walls and left to dry on it, and if you don't mind that they refused to even come and look at the problem, and if you don't mind they never had their boss call you back, then this is the place for you. We did indeed go past the one year warranty (though I was never told of this policy), but COVID hit and workers to finish the plumbing weren't available and my own regular plumber had knee replacement surgery then a heart attack so we only finished the bathroom in December (2 1/2 years after the flooring was put in). The day after our plumbing was finished, I tried out my new shower and stood there and watched the water pouring out into the bathroom floor. I have invoices showing that the plumber finished the job on Thursday, took a showerr on Friday morning, then called the flooring company. He said they would not even come look at it because they were not responsible. Then insulted me by suggesting that my house might have some issues that caused the problem. If anyone suggests you hire this company, run away as fast as possible. Now I'm stuck with paying to have the old tile removed, floor atlered to give it a slope toward the drain instead of the door, and then buying all new tile and paying for that installation. I'm surprised they can stay in business. If I could give them a minus 5 stars that's what my review would be.