The Serv Pro team came to my dads house after it sustained smoke damage from a small house fire…read more My dad is elderly and the team had to do baby steps with him and they were wonderful. Work had to be amped up in speed when health issues occurred. They were on it! They accommodate their customers at moments notice. Customer service is top notch. Should be your first and last call!

From the owner: SERVPRO of Kosciusko and Noble Counties is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

Called for an estimate and a few weeks later Dan the Tree Man sent a co-worker to my house to cut…read moredown three healthy shade trees down without my consent or being hired to do so. Unfortunately I wasn't home to stop him. BEWARE. UNETHICAL. DISHONEST.

Comes out and gives you an estimate and then won't come to do the work or return your calls.read more

Aaron Case is a very processional, respectful, hard, kind worker. I needed assistance with several…read morerepairs in my home and Aaron did not hesitate to give me the help I needed. I will definitely use him in the future when I need help as well as tell others about him.

Never had any actual work done by this company, but based on the customer service we received with…read moresimply requesting a quote, I'm glad we didn't. Looks like our job wasn't going to bring in enough money for the company, as the guy who came to our house to discuss options to make our upstairs a little cooler with possibly some roof vents or attic fans never had the courtesy to even send the quote. Disappeared into thin air! Promised a quote by end of business the next day and we never heard from him. There's few things more irritating!

This company came out , used pump to get two very small water puddles up that was in my crawl…read morespace. They wouldn't give me an estimate , invoice was going to be mailed. When it came the price was outrageous for the short duration they were here. I objected to the price, but manager /owner not sure said no. Very expensive. Lesson learned, no estimate , not going to use.

From the owner: Protechs Inc is a water, fire, and wind damage restoration company serving Warsaw, ID and the…read moresurrounding areas. At Protechs Inc, our most important job is always yours. Our customers know that our service is actually an investment, an assurance they are receiving the best possible care for their possessions. We pride ourselves on taking care of the customer first and this translates into being your number one resource from carpet cleaning to fire to water restoration. We offer free consultations because every job is unique. This gives us the opportunity to analyze your situation and offer suggestions on what we can do for your cleaning and restoration needs. We are one of six ASCR certified restorers in Indiana. Our entire staff is OSHA certified. Call Protechs Inc today and we'll take care of you.

They did mold removal due to a persistent water leak. The removal and drying out process was done…read morequick and efficiently. The repair process went well for the most part with a couple of hiccups in the form of miscommunications. Having worked with contractors and subcontractors before it was forgivable. Overall, they did a great job, and were a big help in fixing my home.

Contracted through insurance to fix damage to wall in November. Moved furniture out of room, making…read moreit difficult for handicapped to maneuver. Repair was started but has not been finished and here it is middle of February. Company refuses to talk to us. Giving us run around. They've been paid in full but refuse to finish.

This is a wonderful company! Being a new homeowner I was overwhelmed when I found mold hidden in…read morethe basement, but Gabe was there just a few hours after I called. He came over after business hours and a long day to assess the situation. Kind with an expertise,Gabe helped assess not only the mold problem, but also gave insight into what might have caused it. Patient, he took time to answer questions and helped me feel more at ease. I am grateful to this company and impressed by their work.

From the owner: Mold Remediation Mold Inspection…read moreMold Testing Water Damage Free Quotes

Dishonest company!!!…read more On Mother's Day, my family found water leaking into our home in our kitchen from our ceiling/wall. I have always recommended Protechs Restoration as a firefighter, through their 800-Boardup connection. So, I called them and they responded to our home for water mediation. Our baseboards were already removed, due to our kitchen floor being replaced. The employees looked at our roof (from MY LADDER) and probed the wall with a moisture meter. They went into our newly finished basement and probed the ceiling in a vent directly below we're the water was on the floor above (using MY LADDER and SCREW DRIVER). The supervisor arrived and said they were going to set up a dehumidifier, and 2 fans to dry the wall. He said they would return "tomorrow" to check the wall and pickup the equipment. The next day, I saw an hour meter on the dehumidifier and the wall was dry and Protechs Restoration didn't show up as we were told. Because I didn't want to be charged, I shut off the dehumidifier and the fans, at 23 hours. Protechs didn't show up until Wednesday and they picked up the equipment without saying anything to us. Our insurance paid part of the cost of the entire incident, but it was under 1k after our deductible. Our insurance said they didn't cover the roof, because it was "wind driven rain". I heard this term from the protechs supervisor when they responded to our home. Our insurance received a bill from Protechs (we never disclosed our insurance information) and the Protechs bill said "Wind driven rain". We didn't call them to diagnose the cause, we called them for water mediation. Protechs provided us with a bill for $1,368.87, but not itemized. I was told by a former employee of the company that they offer discounts to first responders, so I inquired about a discount and was denied. I requested an itemized bill, to see what exactly I was paying for and it was provided. They charged us with 3 days of drying, with 3 days for each piece of equipment. I contested the 3 days and I was told that was their minimum dry time. I asked why they told me they would return the next day, and they never replied to me. I asked again in a long email and the response was pay your bill, because your insurance approved it. Excuse me? I never signed anything, and was never provided any information from Protechs. My email also asked for the removal of the two days of drying that wasn't done. I was more than willing to pay for the work that was completed. A few weeks went by and we were given an ultimatum, pay the bill or it would be sent to collections. I thought about fighting this in court, but I don't want a lean or something stupid put on my home by this dishonest company for $413.80, so we reluctantly paid the full amount. I will no longer recommend Protechs or 1-800-Boardup to anyone. If this company will treat a firefighter this way, how will they treat the victims of fires or other water losses. I encourage all my firefighter brothers and sisters to really think about who you recommend to your scenes. Protechs is the 1-800-Boardup company for our area, and I intend to reach out to them as well. Since my insurance didn't cover the roof, I tore the shingles off above the leak. Guess what, not wind driven rain! There was a damn hole in the roof, under the shingles, and it finally started leaking. I ate the cost of repairing the roof, which cost me over $600 in materials. I did the labor myself with the help from a good friend, which saved me some money. I'm also encouraging all my friends in the insurance business, as my wife and mother in law have been in their entire careers. DO NOT RECOMMEND OR MENTION PROTECHS TO YOUR CLIENTS!! I will now inform anyone looking for a restoration company about my experience and tell them to research Paul Davis, Water Out, ServePro, etc... and make an educated decision of who they want to entrust their property too.

Dishonest company!! I'm glad a couple people had a good experience, mine was not. I felt ripped…read moreoff. I asked how much it would cost and I could not get an amount and there was nothing to sign. This company is very expensive One guy from different company drained the entire crawl space for $366, than I asked Protech to come and dry it out. They went in the crawl space and said it was already dry except two small little wet spots on the ground so they sucked it up. I was not able to get an estimate, later got the bill for $575 , it was more expensive than the company that drained entire crawl space. I was furious asked that bill be adjusted , it was wrong and they said no. Don't trust, make sure they give u an estimate. They are expensive and would not work with me on the bill. They did not do $575 worth of work therefore I was robbed. Find a different company.