After getting some bad craft beer from Ledgebrook, Anthony the owner made sure that he made this right and I was able to get a full credit for the beer that was purchased. We go to Ledgebrook a couple times per week and their customer service is fantastic. Thanks again Anthony. A++++++++ read more

They are the best. Huge selection. Kudos to Robin who went above and beyond in a crisis situation I was having. She fouind what I needed at a liqour warehouse went and picked it up herself and had it ready for my celebration the next day. Awesome service! Thanks again Robin!!!! Saved the day!! read more

This was a great store - a lot of selection, good prices, and lots of parking from being in the old Blockbuster location in the Stop and Shop plaza. The main parking is also right under a street light so it's very well lit. There's also lots of room for impulse purchasing - I've always wanted to try Tito's Vodka, and now I have a reasonably priced little bottle to do so. My favorite part was just how perfectly everything was arranged - looking down the aisle with the Roses was like looking down a liquid rainbow. read more

Ledgebrook Spirit Shop - shelves of alcohol and wine - Beer, Wine & Spirits Near Me - Winsted, Connecticut

Went in today and bought a 4 pack, I greeted the cashier wearing a black ball cap. He stated the price I paid him. He gave me my change, I said thank you. This guy needs to get a personality or a job change. Dude, you are dealing with the public. We can spend our money where our transaction is appreciated. This store has really changed since Chris sold it and not for the better. I think I will spend my money elsewhere. read more

Beatles, maybe on CD, were playing, track after track, without satellite or local radio calls. Pretty cool Ledgebrook! This super big, super clean package store was our camping pit stop for IPA, Oktoberfest beer, and just enough bubbly for morning mimosas--successful search all around. This store is equal parts wine, beer, and spirits, and the cold case was huge. Ledgebrook isn't the size of Total Wine, but you'll do just fine here. From the carts in the corral at the front, I found one of those rare, quiet rollers (why aren't these everywhere?) which made it easier to pick a couple more beers to take home after camping. The cart made stock up easy, but the kind staff still offered to help carry it all out. Ledgebrook was a great stop all around, and being in prime leaf peeping area, i shouldn't have been surprised to find maple syrup for sale at the counter. See you guys on my next camping trip! read more

After buying a twelve pack of beer that was clearly skunked and couldn't be consumed, I brought it back to Ledgebrook. They refused to return the defective product I had purchased from them. Ledgebrook had no problem stating they would not stand behind their products and their customers. I will absolutely not be buying from Ledgebrook Spirit Shop again. Stay away from this store and spend your money elsewhere. read more

We have been buying here for 10+ years, and they were always helpful and friendly. But something has changed. My wife often bought a special gluten free beer here on special order with a 10% discount for buying a case. The most recent time she bought it not only was there no discount but the price they charged was way too expensive. Recently I ordered 6 bottles of a wine we like and was charged $25 a bottle. this is a $12.00 wine, and I recently paid $11.99 a bottle when I ordered some from a different store. The friendliness is gone. i don't know what happened, but I miss it! read more

This store is fantastic. Not only is the location perfect and easily visible from both entrances to the "Stop & Shop lot", but it has great parking, too. The staff are all very knowledgeable, and if you do speak to one or two people who don't know much about the particular spirit you wish to drink, they grab other staff members and actually *help the customer*. If I ever go anywhere else in town, it's only because the roads are covered with snow and I have to walk... read more

Most rudest customer service I have ever had. I will be taking my business down the street to Kens spirit shop next the Winsted feed and supply store. Better prices and much better service. read more

Definitely a legit shop. Great prices on beer. Gansett tall boys for cheap. Decent white selection in cooler for the ladies. A few good whiskies as well. read more

Great spirit shop. They have strong buying power and they pass on the savings to you the customer. I've found 12 pack microbrews for $5.99 at times. Very helpful friendly staff. read more