OMG! My review is wayyyy overdue! (About a year) I thought I…read morehad one posted once I picked up my Harley Davidson boots! I've put some miles and smiles on my tall leather HD boots. And began to notice my soles would slip from the ground especially when I would start reversing my bike into a parking stall. Although I'm not at all a gravel type kinda gal- but the slightest ricks on pavement would freak me out while pushing my bike back into a stall. Not trying to lose control of my custom painted motorcycle while looking cool, ya know? LOL I've heard so many great things about Bonita Shoe Repair, but, I wanted to see their past reviews on re soling motorcycle boots. Although the one I read, think it was from Yelp- wasn't as current- but, when I made a post on my socials for recommendations- plenty of my friends in the moto community spoke highly of BSR. I didn't wanna buy a new pair. Not that cost was an issue. It's just that would mean I would need to literally break into new leather. And I didn't wanna do that! When I walked in and met Erica- she was amazing! We chatted for a bit and she showed me two types of motorcycle soles. She had the Vibram catalog and I preferred a sole with some meaty tread. I dropped off my summer motorcycle boots and wasn't in a rush for pick up, since I had a pair of winter insulated motorcycle boots at home. The price was very reasonable- about $100?, if I remember correctly. Erica sent me a text the day before the suggested pick up date, and asked if this other date would work. Which was fine with me, for the lil delay. Because like I said, I wasn't in a rush. But, the fact she communicated with me in advance and apologized for the delay, goes a long way. Definitely satisfied with the service. If memory serves me right- I saw a car cover at the shop that they were walking on. And I could swear, they even fix back pack zippers? But, definitely call ahead for other services they could provide! Thank you so much, Erica!

I'm pleased. I dropped off a purse with a damaged strap and picked up said purse with a mended…read morestrap within a week. Although they weren't done by the initial schedule they forecasted, I wasn't in a rush so the key for you is to be patient and just let them do their thing. They were prompt in updating me with the whole process so I had nothing to fuss about. The next time I have a wardrobe malfunction, I will be back.

A shoe miracle worker. I had a set of Gray boots that had become discolored and numerous shoe…read morerepair. People told me that the leather was beyond Repair. wrong! Robert treated the leather put a beautiful color and shine on the boots and now they're back in my closet instead of on the way to the Goodwill. Thank you so much.

Great service! I just came by to replace hardware on Irish dance shoes and they fixed both pairs…read moreright away so I could take them back with me in time for our competition. Thank you Carlos and Robert!

Overall great experience through this business. To be…read morehonest, it started off not so great. I requested a quote and was told to text Don to communicate. From there, I was given a time and address but once I arrived at the house, he didn't answer and no one was there to take my dress. After a few calls and texts, I was able to get ahold of Don but not until after I left. Fortunately, he reassured me this would get taken care of and sent me the next day to his seamstress/coworker Anna. I showed up to her place the next day and everything went smoothly after that. This review is mostly for Anna but she is AMAZING! I arrived at her place and she had a small studio in the back to let me try on my dress while she made the mock adjustments for my alterations. Communication with her was clear, reliable, and she was so sweet and accommodating because I needed my dress the next day. She was timely, professional, and really friendly. I'd send everyone to her if I could!

Weirdest experience. I wanted to try Don and realized I was sent somewhere else. So reviewing the…read moreexperience of calling and arranging a fitting. I will likely try a business shop vs home shop next time. I called multiple times and arranged for a fitting to alter two jackets. First Don said he was available the next day and to call back. I did and arranged to stop by, kept asking for the address, and finally he gave it to me, but called back later and ask I stop by later that day. When I tried again in the afternoon, he gave me an address and said his sister is helping him and will meet with me. Went to the home and the man introduced himself as Don so I was so confused. He said a business partner is sending him leadals, maybe that is Don? The woman (Loan) was very sweet who did my alterations. Anyway, whoever I ended up being sent to was ok but it wasnt Don and cant find her listing to leave a review there. Leaving this here so others are aware they may be sent elsewhere instead of Don. The alterations for 2 jackets were ok. One jacket was perfect but the other was looser and not quite as tailored. Price was cheaper than standard so I was not too upset, you get what you pay for.

I needed a vintage pair of DR.MARTENS that I've owned since 1990 resoled with a pair of "new"…read moreplatform soles from a pair of new Dr. Marten shoes I bought. I asked literally every boot/shoe repair shop in town from San Ysidro to Oceanside to see if this could be done. I got answers that ranged from a straight "NO" to " it can't be done" to "I'll try but if I ruin them I won't be responsible ". Needless to say I was going to give up. On a whim I decided to try one last shop that was 10 minutes from my office. I messaged BALBOA SHOE REPAIR and stated my request. I brought them in and was met by Paul with a smile and a "sure no problem. See you in a week." I just picked up my newly resoled boots and they are BEAUTIFUL!!! Completely exceeded my expectations. I cannot state enough on what a spectacular job Paul did on my boots. BALBOA SHOE REPAIR has ALL my business for life!!! I'm on multiple DR. MARTENS chat sites and I Will be recommending BALBOA SHOE REPAIR on them. I'm sure there are other people out there like me who want someone who will take the time to truly do a good job on their boots. CHEERS to BALBOA SHOE REPAIR!!!!

I came in to see if the sole on my work boots can be replaced. I was hoping that the price wouldn't…read morebe too bad, especially since it was just the heel that needed to be fixed. Those boots are an investment and I don't want to have to get new ones for a long time. The price was really good and the turnover time was fast. When I came back, the heels had been fixed and my boots were also shined. I will be coming back when my boots need to be repaired again.

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

I had three leather shoes (one boot, two dress shoes) that were destroyed. They were full of…read morescrapes, scuffs and rips. Daniel's shoe repair brought them back to life. I thought my shoes were beyond repair and even Daniel told me he made no promises in what he could accomplish. But after just one day I got a call to pick them up not expecting much, because of how damaged they were, but was blown away. He took shoes that I was about to throw away and turned them into shoes I am now proud to wear out to formal events (in just one day!).

I accidentally scuffed my Gucci loafers, and they did an amazing job restoring them. They also…read moreadded a great non-slip sole. I always bring my Christian Louboutins here to get the soles done as well. They're kind, professional, and their turnaround time and pricing are very reasonable. I'm extremely happy they're located in Chula Vista!

Came in for my first pair of steel toed boots today. The ladies working inside had amazing customer…read moreservice and was very helpful making sure I got the right size and fit for my feet. Excited to see how good these red wing boots are!

The computer sizing itself is worth it. Like all businesses, the service is hit or miss depending…read moreon who helps you. The tong leafy who helped me when I picked up my boots was super helpful.

I had a bit of an odd request - a bracelet I own, a replica of Dina's bracelet from TLOU2, was made…read moreof a really low quality material and was falling apart not long after I started wearing it. I loved it so much, though, that I had to do something about it - I wanted to replace the old leather with new, more durable stuff. I wasn't sure if this store did custom work, but I came in with it, Jason took a look, and he said he could do it no problem! I just got it back and it's much better than before, I love it. Highly recommend!

Disappointed overall and wouldn't give a second chance. From the beginning, something just felt a…read morelittle off, and unfortunately I think that feeling was right. When I dropped off my Chelsea Doc Marten boots, he mentioned there would likely be glue residue because of the type of boot, which I understood and was okay with. I figured some messiness comes with repair work. A few days later I picked them up and was honestly surprised at the cost for a fairly simple glue repair. For the price, I expected at least a little care in presentation -- not a full polish, but maybe a quick clean or some attention to detail. Instead, the boots looked almost exactly the same as when I dropped them off, and there really wasn't any visible repair work besides being told they were fixed. About a month later, I wore them for the first time since repaired and by the time I got from my house to my office, the entire sole had already come off again. After paying around $50 and not loving the overall experience, I didn't feel confident going back for another repair. I ended up buying shoe glue on Amazon, fixing them myself, and haven't had a single issue since. This was my first experience getting shoes repaired, so maybe my expectations were off, but for the cost and overall experience, it just wasn't worth it for me.

The owner of this business is very rude and nasty. I called to ask if she could repair a heel on a…read moreshoe and her response was "What do you think?". I hung up and brought my money elsewhere. Super stank attitude for NO reason at ALL!!!!

The lady is very sweet. I've been here a couple of times in the last 3-4 months because it's really…read moreclose to my house. The hours are like 2pm to 6pm most nights but you should check before showing up. She did a good job repairing the heels on my boots. And I needed some stitching on the handle of my ski bag. She definitely reinforced it, and it worked well for a ski bag. For these every day items I think it's fine but I would probably not bring fancy high priced Gucci stuff to be repaired here.

Dropped off my shoes last Saturday for the first time. I only wanted a shine, but he talked me into…read moreheal replacement. Ok. I gave him a pair of brand new laces, and distinctly said that I wanted to keep the same pattern, which was straight bar lacing. He said 'no problem'. I picked up the shoes a little while ago, and when I pointed out that the laces weren't laced the way I asked, he gave me a dumb smirk and said that 'you can tie them any way you like'. Yeah, I know that, but I asked YOU to do it. Yet another merchant who does not care for his clientele.

Great job cleaning and re-oiling my cowboy boots…read more Reasonable price. They look almost new again.