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    Leather Doc

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm
    Updated 1 month ago

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    5 months ago

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    AAA Furniture Repair Service

    AAA Furniture Repair Service

    3.2
    (10 reviews)

    We have a recliner sofa with a simple pull handle. No electronics, no switches. My husband called…read moreaaa repair to see about getting it fixed. He was told it would be $125 just to come to the house (which is a bit ridiculous) and the total repair, including fee for the call, would be about $275. When repairman arrived, he flipped the couch, with nothing put on floor under it. He immediately said that whatever my husband told him was wrong was not the issue and that it would now be $350. Wow!! I thought that was a bit much so I contacted my husband and he said ok. What needed replaced was the small pull (the cup) on the side of the couch and the cable underneath. The repair was made in 15 minutes. The repairman said he had to try 3 cables to find the one that fit. I paid him and he left. I searched online afterward, feeling I'd been bamboozled and I was pretty much right. The cost of the cup and cable, a universal one, is from $10-25. We just paid $225 for that same part! I checked with a few other companies and they said it would be from $125-$150 to do the work. I will not be using this company again. What a rip off!! There's a video on YouTube to do it yourself. Use it.

    I was very excited to have AAA repair come to fix my recliner. The man said that he could only come…read moreon Tuesdays or Thursday. I am pregnant and I need my rocking recliner for when the Baby arrives, so I altered my work schedule to work the night shift because I was told that he could only come between 12-3:00. At 3:30pm I called and asked if he was coming. Their office is only a mile away from my house. He said he was on his way. I asked for and ETA because I needed to work and that I took the morning off. He said "Well I didn't tell you to take time off of work to wait for me!!!" I said never mind and hung up. I'm SO DISAPPOINTED!!!! I see all these great reviews and I got the WORST CUSTOMER SERVICE EVER. My chair never got fixed! :-(

    Leather Doc - furniturerepair - Updated August 2026

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